How to access Support for BEA Weblogic?

Hi,
I want to log a case to oracle with regards to BEA weblogic. How do I do it? I tried logging in to My Oracle support as well as Oracle Metalink with my user id and password and it seems like I'm not a valid user. I have a CSI which I vaguely remembered entering during the user registration but after the registration, I have no idea where to associate the CSI with the support. Please help.
Thanks,
Jhin Hin

Did you see this?
http://oukc.oracle.com/static05/opn/freetriallogin/?c=618922873&t=offering

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