How To Activate BT Cloud

This ought to be simple, right? Every time I boot my PC I get a message inviting me to activate my BT Cloud. I wish!
I do what it says - log in to my BT - but can find nothing there about the Cloud. I rummage around the labyrinthine BT website and eventually find a link which tells me - seriously - to LOG IN. OK, I'm logged in already to reach this point, but I do it anyhow; but that just takes me back to the home page where there is no link to the Cloud and no clue as to where to go next.
Yes, I've tried talking to someone. They don't answer, at least not in any timeframe that I can spare sitting at the PC. Any helpful advice gratefully received.
Solved!
Go to Solution.

I had this problem and raised it here. A Mod said he would take it on. Now I am being told that I have recontracted for 12 months - which I did not plan to do, I don't have Cloud, I don't have a Usage Indicator but I believe (because the Usage Indicator appeared for an hour one morning last week) that I am to be charged £5.30 for exceeding my 40Gb allowance - despite the Indicator continuing to say that I would not be. I even have a VOL number for something I didn't order.
At least Infinity continues to work well - but not much else.

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