How to activate creative cloud... my serial number don't work

My question is in the title... help !

You sign in with your Creative Cloud Adobe ID.  You should not be prompted to enter a serial number if you subscription is valid.  Which program are you trying to open?  How did you install it?  Which operating system are you using?

Similar Messages

  • I have a "Creative Cloud ENT" serial number but I dont' know the product I should to download

    I have downloaded Creative Cloud and then InDesing CC, but when I tried to activate the product in the Adobe accounts web page I get the error "Invalid serial number"
    Perhaps I have installed a wrong product....

    Hi Francisco,
    First of all Creative Cloud ENT is an Enterprise volume serial number so it cannot be registered under retail account.
    There is different method for using CCE serial number, install and activating programs.
    Please refer the following help article on how to create serialized package for Enterprise customer.
    https://helpx.adobe.com/creative-cloud/packager/serial-number-based-licenses.html
    As you have already installed InDesign CC and Creative Cloud Desktop app then next you need to signed out from Creative Cloud first and
    create License File using Creative Cloud Packager.
    https://helpx.adobe.com/creative-cloud/packager/create-license-file.html
    Run this license file on end user machine. it will fix the license issue.
    Hope this helps.
    Regards,
    Sumit Singh

  • Where do I find the Creative Cloud Subscription Serial Number?

    I'm trying to add my subscription to my products and services and need the serial number for Creative Cloud? Within my Adobe products subscriptions and services there is no Adobe Creative Cloud subscription listed? In order to register this subscription I am required to enter a serial number for it to register? I do not understand why this subscription isn't automatically added to my accounts products and I'll be damned if I can find its serial number? Good Grief lets complicate matters, RIGHT? As simple as this wshould be, does anybody know where to locate it, please?

    Get in touch with support. CCM is automatically added on your account. If it isn't, then something went wrong.
    Mylenium

  • Creative Cloud wants serial number

    Hello dear friends.
    I have some problems with Creative Cloud, it wants serial numbers.
    Let's started that I had to use CS6, then I removed it and subscribed to Creative Cloud $49.
    I installed many programs but most of them want serial number and I can't manage with it. Some of them, for example Muse, Bridge dont's want any serial.
    Also I noticed that many of installed programs has active install button in the Creative Cloud notification windows.
    I use Mac 10.8.4 (english) plus there is English International in the preferences, email veryfied, Help-Updates also dosnt work....
    plase, please, please help me...

    Hi karen.kotsinyan,
    Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html .
    Regards,
    Romit SInha

  • How do I activate creative cloud for photography on a second computer, ie my laptop/

    How do I activate creative cloud for photography on a second computer, my laptop?

    download the cc desktop app to your laptop and use it to install your ps and lr programs, Download Adobe Creative Cloud apps | Free Adobe CC trial

  • Can't activate Creative Cloud for teams

    Hi, I'm trying to activate creative cloud for teams - it says my trial has expired, but when I sign in it asks for a serial number.  This is happening on two different computers.  I downloaded the product from the creative cloud website via the application manager.  I have tried uninstalling and reinstalling the product but still with no success.  Appreciate any help you can give me.  Many thanks for your time. Cheers, Amanda

    Hi Amanda,
    Please try to folow the steps available at:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    In case you still face the issue please provide the following detail in a Private message:
    1. E-mail address of the Cloud account on which it was purchased
    2. Order number
    3. E-mail address of the team members in your account
    Thanks
    Kapil Malik

  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

  • My serial number doesn't work (Lightroom 4, non-cloud)

    I have Lightroom 4  (non-cloud). My serial number suddenly stopped working since the beginning of March. 
    Whenever I start the program, I'm prompted to purchase a new Lightroom, which I don't want to/can't afford). Could someone tell me how to resolve the problem? Thank you.

    At the end of a 30-day LR trial period, LR should give you a choice to enter a serial number or purchase.  What happens if you enter your serial number?
    Where did you purchase the original LR4 serial number from, Adobe, a physical store location, or the internet site not Adobe?

  • I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry

    If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
    3mo plan I have the ability to start/stop/restart like 1mo?
    Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
    My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
    I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
    CREATIVE CLOUD - CYPRUS
    €61,4
    IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
    Message was edited by: lsepolis123

    Hi lsepolis123,
    If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
    There is no discount if you install fewer products, however you can purchase subscriptions to indivdual products versus subscribing to Creative Cloud. This page has more info about which individual products are available.
    http://www.adobe.com/products/creativesuite/cssubscription.html
    3mo plan I have the ability to start/stop/restart like 1mo?
    Plans can be setup for either yearly or monthly, you can purchase 3 month subscription cards which can being used towards either yearly or monthly plans.
    Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
    The plans are a commitment for that duration. You can upgrade from month to month to yearly or downgrade to month to month after your year long commitment was up.
    My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
    If you decided to go with the Creative Cloud you could install which ever apps you choose. You might want to double-check individual product system requirements if you were unsure of a specific product.
    http://www.adobe.com/products/creativecloud/tech-specs.html
    I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
    The 30 day trial applies to both individual or products within the Creative Cloud trial, so if you used the 30 trial for an individual product it would still show as expired if you tried to use it within a Creative Cloud 30 day trial.
    CREATIVE CLOUD - CYPRUS
    €61,4
    IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
    Yes, one-year plan (Multiple languages) for €61,49 (incl. VAT) per month
    I think I answered all your questions, let me know if I didn't.
    -Dave

  • Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

    Hi team, please help me how to deploy creative cloud desktop application through SCCM for an enterprise

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum.

  • I have successfully installed my creative suite to my old computer. I have a new one I would like to put it on. My serial number is not working. Please advise.

    I need to install my program to my new computer. My serial number is not working.

    Which Creative Suite version exactly?
    Is your old computer Mac or Windows?
    Is your new computer Mac or Windows?

  • My computer was stolen, how can I track down a serial number?

    Hi All-
    I'm in need of some assistance.  My Mac was stolen during an apartment burglary.  It was a gift from a family member who doesn't have any type of receipt.  I apparently didn't register my Mac either, my iPad and iPod yes, my stolen laptop of course not.  My insurance company is requesting the serial number or some sort of proof of ownership.  Any ideas how I can track down the serial number? 
    Any suggestions would be appreciated!
    Thank you!

    Have the family member who made the gift contact the place of purchase if possible. Most business records of computer sales have info like serial numbers

  • Cannot activate adobe photoshop invalid serial number

    I allready run in circles for days now and cannot contact someone from the helfdesk. This is the problem: I bought the suite design and web prem and received a serial-number from techsoup. I also receive a login-code to download the separete installation-files from the suite.
    After installation I tried to activate Photoshop with the serial-number I received but it says it's invalid. I have the idea I need a separated serial for each program in the suite, but if I click on pack, serial numbers it refers to a site about volume licensing and I cannot create an account for this.
    It starts to become frustrating.
    Heidi

    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

  • How to change the status of Serial number

    Hi Experts,
    Would you please help in solving this problem.
    How to change the status of Serial number?
    I have material stock in a storage location: recieved from Intercompany through outbound delivery, when PGIed material document is created when I am checking the serial numbers of the recieved ones status of the serial numbers are ESTO, I want that into AVLB.
    How can we do that?
    Regards
    Sri

    Hi,
    Go to IQ02 on Header tool bar you will find edit(2nd option on header tool bar) => edit manually=> Click from Customer=> and then to Stock you will find the expected results...
    Generally Serial number Status use to change along with the movement of material linked with that serial number... So if you are changing serial number with manual trasaction then please remove all the details from IQ02 like plant storage location Batch and master batch so that i will not provide you error while doing next transactions.
    Regards,
    Ninad Kshirsagar

  • HT200276 HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO

    HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO ???

    It's on the back of the installation booklet. If you've lost that, and have some proof of purchase, it can probably be sorted out by contacting Apple.
    Russ

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