How to activate iPhone when it is linked to a different account?

My original goal was to get rid of the "other" that was taking up so much space on my phone, but when I reset it, it asked for me to activate it. However, the phone is still linked to my old account that I no longer use. There is no way for me to reset my old account's password (believe me, I've tried). It won't allow me to log in with my new account, even though I already switched to that account before resetting my phone. Now I can't access my phone, which is the only problem I need solved, since everything is backed up on my new itunes account. Help would be much appreciated.

the imei number will be on the box if brought from new

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