How to active my iphone?

​Dear Apple!
My name is Long. I come from Ha Noi city, Viet Nam.
In working trips in Fance, i bought a iphone 5s, model: ME435F/A. Their imei is ***** and seri: F2*******FGD. which is grey and 32Gb.
After i came back Viet Nam. My iphone has a trouble and i have restored it. But it can't active now.
I couldn’t contact with my seller. I have waited 8 months since my phone is broken.
Can Apple tell me how i can normal use  my phone?
Thanks a lots!
<Edited By Host>

Hello ichigo7610,
Thanks for using Apple Support Communities.
What you are seeing here is a security feature called Activation Lock.  You will need the login information from the person who set up the iPhone.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Take care,
Alex H.

Similar Messages

  • HT4623 how i active my iphone please

    how i active my iphone please

    Insert your SIM and plug it into your computer running iTunes.
    Are you having some kind of problem? If so, you're going to need to tell us what the problem is, including exactly what, if any, error messages you are getting.

  • HT4061 how to activating your iphone

    did dont let me go on my stuff its on activating your iphone

    "the day that iphone creates a tracking system that cannot based on wifi connection, we will never lost our phones again."
    "Losing your iOS device feels lousy. Thankfully, Find My iPhone can help you get it back. But if it looks like that’s not going to happen, new security features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it. Which means your device is still your device. No matter where it is."
    http://www.apple.com/ios/whats-new/

  • How to active my iphone with my compte icloud

    my iphone **** and my icloud in activation apple id cannot be used to unlock this iphone please
    <Personal Information Edited By Host>

    cherere wrote:
    ok i erased my iphone in site icloud.com after erase in activation show email cannot be used to unlock this phone
    thankss for reply
    After erasing it you must still delete it from your account at https://iCloud.com/find. After it is deleted you can set it up as a new phone.

  • HT4623 how to activation my iphone

    How can i active my iphone

    With no other information, I would say you should contact your cellular carrier.  Here's how:
    Contact a mobile carrier

  • HT3597 How to active my iPhone 3G voice control

    I love my iPhone that's my baby

    You should not need to activate your phone after updating it.  Just disconnect it from iTunes and it should work. Nothing that you need to do.

  • HT1222 how to active iphone 3gs after restoration

    how to active a iphone 3gs after restoration

    WHAT is your problem?
    To activate it, you insert your SIM, turn it on, and follow the prompts on the screen. If you're having trouble, you need to tell us what is wrong.

  • I've got iPhone 5 from my aunt, i can use it before, then i make some mistake. now, i can't activation my iPhone. i don't know if this iPhone still linked with other Apple ID, my aunt didn't know about that. please help me :(

    my iPhone 5 couldn't activation (i can use it before, but i make some mistake), help me how to activation my iPhone again, i don't know who is first hand my iPhone 5

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

  • How do I unlock voice activation on iphone

    How do I unlock voice activation on iPhone 4

    Hi Kilted Tim, thank you for your quick response.
    Yup, I've had the unlimited plan for about 4-5 years, and I do everything I can to keep from losing it, for obvious reasons.
    As you advise, I've been using the iphone in airplane mode with wifi activated which works fine when I am in wifi range. But of course when I'm out and about I want to use my data roaming for internet, maps, skype, whatever so I take it out of airplane mode.
    The trouble is that I get incoming calls and am charged international rates even when I dont answer. I havent looked lately but I think AT&T charges me for one minute even for unanswered incoming calls.
    Any ideas?
    Many thanks!

  • I buy new iphone but i have problem in my mobile. it's need activation and i dont no how to active its need sim activation but i take it from UK and my brother send me this phone in saudi arabia    i am old coustomer of apple so please help me i am suck

    i buy new iphone but i have problem in my mobile. it's need activation and i dont no how to active its need sim activation but i take it from UK and my brother send me this phone in saudi arabia    i am old coustomer of apple so please help me i am suck

    If the phone is locked to a carrier then you will need the carrier to unlock it And only the carrier can do that.

  • How to active my new iphone in Pakistan

    how to active my new iphone in Pakistan

    There are several wireless carriers who support iPhone models, in Pakistan;
    as listed among other regional country locations in this Apple support article:
    •Wireless carrier support and features for iPhone in the Middle East - Apple Support
    For other sales, service, support, there were some authorized independent
    service and sales businesses listed by product in Pakistan, as shown in
    one of the harder to find Apple Locate by country pages...
    •Locate Apple
    https://locate.apple.com/country
    Hopefully this information may be of help in resolving the issue.
    Good luck in this matter!

  • I have purchased a second hand iphone 5s but it was not activate now when am going to activating my iphone ,its ask me to log in by registered apple id, tell me how i can activate my iphone  without apple id?

    i have purchased a second hand iphone 5s but it was not activate now when am going to activating my iphone ,its ask me to log in by registered apple id, tell me how i can activate my iphone  without apple id?

    rajajaved wrote:
    i have purchased a second hand iphone 5s ..
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • My iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button

    my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,

    Hello arlyn-cavite,
    If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
    From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Take care,
    Sterling

  • I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

    I upgraded my iPhone 3GS to iOS 6, but could not activate it. It flashed Activation server unavailable. How to activate my iPhone?

    Good evening
    Not an expert at this issue but here is a guide to help you.
    http://support.apple.com/kb/ts3424

  • How to active iPhone 4 Tech Specs

    how to active iPhone 4 Tech Specs in egypt it come frome frince please help me

    What do you mean "activate iphone 4 tech specs"?
    Tech specs are just a list of technical specifications.  Tech specs are not something that is activated.

Maybe you are looking for

  • Possible to use 2 Accounts on 1 ipad! Synch on 1 MbAIR (1 Account) is necessary

    Hello, HELP ME!! My wife used an ipad for 1 week with her own apple ID, she bought 3apps, and synced with her iMac. Now she has the opinion that she does not need it anymore. So i want to use it! And i do. I use the 3 apps too. but now i want to sync

  • The update (Nokia5800 V5) keeps downlaoding !

    Hello I have problem with Nokia ovi suite when I do update device software , it says you have to download 135mb . But it keeps downloading .... some pictures of the problem Attachments: wrong !.jpg ‏47 KB wrong ! 3.jpg ‏48 KB

  • PDF attachment are corrupted via email.

    When I open a PDF attachment via my emails it's corrupted with different colors over the page and I can't read it. Opening the same document from my laptop has no problem. I have also had the attachment resent. My iPad never had this problem until re

  • Exchange Server 2012 SP1 installation fails

    I am not an expert in Exchange. I did set up and administer an Exchange server for a customer years ago, and I just persuaded another customer to purchase and install Exchange Server 2013 SP1. I downloaded the ISO file and extracted it and then did t

  • Using iTunes on a MacBook Air.

    I have a MacBook Air wih minimal amount of memory (I think it's 4/5gb).  I have approximately 60gb worth of music on an external hard drive. I have an ipod classic (160gb). Previously I have managed music on a family iMac that has a far larger memory