How to add opening greeting in call manager ?

I have installed b36k server.... the customer has recorded opening prompt in MP3 format .... how to upload in cisco unity ? what coded is needed ?
Kindly help me

Use the media master to upload the greeting.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/administration/guide/9xcucsagx/9xcucsag150.html

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How to add a system into Solution Manager directory.

Hi!
Can anybody tell me how to add a system into Solution Manager directory before generating license key for ECC installation .
Also,
How to connect the XI in same box with SolMan and ECC in defferent server to SolMan 3.2 .
I am going to install SolMan and than XI in and box and after that ECC in a seperate box.
AM I right?
regards,
Pratip Bhattacharyya

Hi Bratip Bhattacharyya,
SolMan 3.2 needs SLD only for automatic data gathering of the sap landscape; you can choose between SLD and LIS in transaction SMSY_SETUP (which simply uses the TMS-domain controllers for information gathering).
XI needs SLD, but XI needs also a netweaver04 (s) system (Abap WAS 6.40). SolMan 3.2 isn't a netweaver04 system (Abap WAS 6.20). So you have to install XI as an own central instance (Abap + Java) on the same windows server, if you like. In this case you have to install for XI an own SLD. Different SLDs can create bridges between themselves. Please look at the SLD configuration guide (quicklink /netweaver -> installation guides).
But don't ask me how to install two sap systems on one server on windows (on Linux it's easy I have done so); basically it will have an own SID and own "service" numbers (which means own tcp port numbers).
If you can't dedicate to XI an own server, it's only a question of hardware sizing. For the different combinations of netweaver components you should study the master guide for netweawer.
Bye
Message was edited by: Riccardo Escher

How to add print server in server manager console

Hello,
I want to know how can I add print server in server manger console (not print management console)? I want to add another print server in server manager. I can add it by print management, but dont know how to add it in server manager. In server manager there
is only local server in Print Services.

Hi Amin2234,
As far as I know you can There are two primary tools that you can use to administer a Windows print server:
•Server Manager
•Print Management
Print Management provides a single interface that administrators can use to efficiently administer multiple printers and print servers and is the primary focus of this document.
Print Management provides a central administration point for sharing printers on a network and managing print server and network printer tasks.
The related KB:
Print Management
http://technet.microsoft.com/en-us/library/cc766474.aspx
Add or Remove Print Servers
http://technet.microsoft.com/en-us/library/cc755141.aspx
Overview of Print Management
http://technet.microsoft.com/en-us/library/cc731857.aspx
I’m glad to be of help to you!
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
Hello,
Thanks for your answer, but I asked how to add print server in "Server Manager" consol, not by print management.
My server manager has currently 1 print server added, while I have 2 print server added in print management. I want to add the second print server in server manager console too.

How to extract 911 report from Call Manager

Hi, It has been requested I provide a report showing only 911's and where they are originating. Does Call Manager have a utility I can use to extract this data?
Thanks to all in advance, it is greatly appreciated.

Hi Ross,
This is the only method that I know of to do this type of search (in CCM);
Using SQL Queries to Search the Call Detail Record with Cisco CallManager
Search for Calls Made to a Specific Number
In some situations, you might need to find out the extension which called 911 on a specific date. Complete these steps in order to search for calls made to a specific number such as 911.
In order to search for calls that are made to a specific number, you can run a different query.
For example, if you want to look for calls to 911 you can enter the query select * from CallDetailRecord where finalcalledpartynumber='911'.
The bottom of the page displays all the entries in the CDR that have the final called party number equal to 911.
Add a date to this query in order to refine it.
For example, for all calls to 911 after August 1st, 2003, run the query select * from CallDetailRecord where finalcalledpartynumber='911' and datetimeconnect > '1059696000'.
The bottom of the page displays all the entries in the CDR that have the final called party number equal to 911 made after August 1st, 2003. '1059696000' is the universal time in seconds for August 1st, 2003.
In order to see who calls 911, run the query select callingpartynumber from CallDetailRecord where finalcalledpartynumber='911'.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d71c5.shtml
Hope this helps!
Rob
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How to add enterprise Portal in Solution manager

Hello,
I wanted to add the enterprise Portal system in Solution manager ( for Service desk ) in SMSY.
Can anybody guide me how can I add the EP( enterprise portal system) in Solution manager
Regards,

Hello,
What is your SLD look like?
You have to connect the EP to SLD and use the LANDSCAPE FETCH job to import to SMSY - Txn SMSY_SETUP - Source SLD.
Now the non abap system data present in the SLD will be reflected in SMSY.
Refer below threads:
How to define an enterprise portal system(JAVA) in SMSY in solution manager
Re: Creation of solution for J2EE system
How insert Enterprise portal in Solution Manager
Regards
Vivek

How to add repeat step in Schedule Manager - Flow Definition

Hi Everyone,
I am trying to design a Flow Definition in Schedule Manager which involves repeating a step based on the user decision. Please explain me how to achieve the following:
Change the task options (user Decisions)
Repeat a step based on the Task option.
Thanks,
Sandeep

Hai Krishna,
Step 1 : create condition at disired position i work flow.
step 2. cut the block which u want to place in that condition.
step 3 : paste the block in the condition
Thanks
Ramesh

How to add "open" file button in form 4.5

Hi all,
I want to add a button "open file" on the form (like any
application's "OPEN FILE" button, user can select the driver, dir
of the file located). Then the path of the file will stored in a
text box and then a procedure will open that file and read all
data of that file and it will insert the data into table.
I know it can be done easily by asking the user to type in the
path in the text box directly, but i want to add a "OPEN FILE"
button to do this.
Should U have any comment, pls tell me and help me!!
Thank for your help!!
Regards,
A beginer of Oralce developer/2000
null

HK, Cheung (guest) wrote:
: Hi all,
: I want to add a button "open file" on the form (like any
: application's "OPEN FILE" button, user can select the driver,
dir
: of the file located). Then the path of the file will stored in
a
: text box and then a procedure will open that file and read all
: data of that file and it will insert the data into table.
: I know it can be done easily by asking the user to type in
the
: path in the text box directly, but i want to add a "OPEN FILE"
: button to do this.
: Should U have any comment, pls tell me and help me!!
: Thank for your help!!
: Regards,
: A beginer of Oralce developer/2000
Hi,
I have done similar things with cmdlg.vbx (Common Dialog 16 bit
version) in Windows 3.11 as follows:
1. Create a VBX item
2. Open up Properties and set location of your cmdlg.vbx
3. Write a simple pl/sql such as FileOpen with a series of
Set_Property such as follows (example only):
VBX.Set_Property('<name of VBXItem>','<vbxproperty>','c:\temp');
where <vbxproperty> could be DialogTitle, InitDir, Filter etc.
(these can all be seen in Properties) depending on your
requirements.
Also, use
VBX.Set_Property('<name of VBXItem>','Flags','&H1800') to force
File Must Exist and Path Must Exist conditions when OPEN
and
VBX.Set_Property('<name of VBXItem>','CancelError','1') to trap
click on Cancel in the File Open dialog box.
4. To activate the File Open dialog box, use
VBX.Set_Property('<name of VBXItem>','Action','1');
5. To capture the selected filename, use
retFilename := VBX.Get_Property('<name of VBXItem>','Filename');
NB.
a) Instead of using '<name of VBXItem>', you could use Find_Item
and refer to its Handle. See VBX package spec.
b) All VBX properties are case-sensitive.
Will extract complete code and post it to you later.
Regards,
TP
null

How to add BB to current calling package??

Hi,
Interested in seeing if I can make a saving by adding BT for my Broadband to my current Anytime calling plan, as I have BB with another provider. Although everything I click on in my account to do with BB seems to take me to a page adding on line rental etc as if I was a new customer? Surely there is a way to benefit as a current BT customer by adding BB to my service?...if so where/how do I do this online??
Thanks for your time,
Carol

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.
If you need to contact BT, you can use Live Chat or try uk sales 08007830056
This page may help, look near the bottom for broadband only deals http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25633
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

How to add attachement in ESS travel management ?

hi,
we use travel management of ESS.
when the employee does an travel expense report when finished the traveling he
has expense receipts.
for most of them PAPER receipts do exist.
the users want to attach the paper receipts (which are scanned and stored as PDF-files)
to the travel expense report directly in the portal.
how can i handle this ?
reg, Martin

Hi Martin,
I believe they can only liquidate using PR05 you can ask them to include OR numbers and Tax status.
but if they really need to include the image of receipts they can use the SBWP attached file or customize.
You can also use adobe forms i think, which allows uploading of Image (PDF files to the system)..
thank you and regards;
Toti

How to add a Calibration BSP to Manager Self-service

Hi experts,
I am a functional consultant working in the area of Objective Setting & Appraisals. I would like to add the search.htm page from the HAP_CALIBRATION BSP application to Manager Self-service underneath the Maintain Performance Documents link in the standard Team > Performance Management service. I am not a developer and therefore step-by-step guidance is needed.
Any help would be much appreciated.
Kind regards,
Janet

hi,
you need create iview BSP type
- Enter to Portal with access for create portal content (super_admin)
- In Portal Content- create a new iview
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Aplicación Business Server Page (BSP) = HAP_CALIBRATION
Start Page = search.hml
System = you have need create a system for conection Portal to R/3
Edited by: Javier Ignacio Serrano Zamorano on May 12, 2010 8:56 PM

How to add PS functionality in Solution Manager

Hi,
I am trying to add the PS functionality into the structure in Solution Manager. Can someone tell me where it is in the structure. I look it up on SOLAR_PROJECT_ADMIN (scope-Template selection) and in SOLAR01, but I don't find Project System.
Thanks!

Hi,
You need to Have the Java Software compoent of Enterpirse portal defined under software components.(You can have the source from SLD).
Then define the new system, Database for your SID and correct product version.
Give the software comeponent information in the main Instance selection.(Reference it).
Hope this helps.
Revert if you face issues.
Thanks,
Jagan

How to add 2921 to Call Manger

Hiii,
I have a 2921 and is activated on the Lan, then I added the router to Call Manger from Device/Gateway/Add New/2921/MGCP/Domain Name/Module in Slot 0 ( NM-4WIC-MBRD ), then I activateda E1 to ( 0/0/0 ). How I can add the Gatway ( port -0/0/0 ) to a Route Group and what commands I have to do from the 2921 to be visible on the Call Manger.
On the Route Group/Find Device to Add to Route Group/ Device Name contains I don't see the ports from my 2921.

Can you help me with the proper steps and what I miss from the commands in order to add the router to call manager and activite de E1 ports etcccc.
conf t
username admin priviledge 15 password XXXX
line vty 0 4
transport input all
login local
no access group xx
interface gi0/0
ip address X.X.X.X Y.Y.Y.Y
no shutdown
hostname ....
mgcp
mgcp call-agent x.x.x.x.
ccm-manager config server x.x.x.x
ccm-manager config
ip route 0.0.0.0 0.0.0.0 gateway class
WR
conf terminal
no access-list 23
no banner login
wr
conf ter
card type e1
control e1 0/0/0
pri group timeslots 1-31 service mgcp
isdn switch-type primary-net5
metadata-clock-part wic
no ip domain name yourdomain.com
wr

Need to add "Geneva" technology in Topology Manager

Hi,
how to add "Geneva" technolody in topology Manager?

Is Geneva another technology, or is it a data server within one of the existing technologies?
Alternatively, if it is like an existing technology, you can duplicate that technology, then rename to Geneva. This has the advantage that the datatype translation table is pre-filled for you.
At worst, right mouse on a technology and selecvt the "Insert" option, and start from scratch.

Need to take MIB File for Call Manager

Hi,
Can anyone help me how to take MIB file for Call Manager. We have a cluster of 6 CUCM servers (1 pub + 5 Sub). we need this MIB file for monitoring purpose. If you need anyother information regarding this please let me know.

Hi
Below MIBs are supported in CUCM. Refer the link attached for details. Btw which Version are you running ?
•CISCO-CCM-MIB
•CISCO-CCM-CAPABILITY
•CISCO-CDP-MIB
•CISCO-SYSLOG-MIB
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/managed_services/cisco_mibs.html
Thanks.

7975 firmware for call manager express

i would like to add 7975 phone to call manager express.
where do I get the firmware for 7975 for cme?
i tried from software.cisco.com but it's for call manager only.

Hi pranavluhar,
check this link cme-153-3Mv2.rar (in 10.0 option).There is a 7975 version for CUCME.
Hope this helps.

How to add opening greeting in call manager ?

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