How to apply free goods seen for all customers ???

Hi All,
Can anyone please tell me,Is their any difference between for/from in create free goods with inclusive/exclusive option..
Regards,
Ashima

hi,
if you create a free goods with inclusive option the free good item is inclded with the ordered quantity.
ex
customer has ordered 10 qty of product X
you have a inclusive 2 free goods set up for every 10 qty ordered.
inthis case customer will be billed only for 8 qty of product X and 2 are given for free.
if you create free good with exclusive option the free goods are given in addition to the ordered qty.
ex
customer ordered 10 qty of product X
you have a exclusive 2 free goods set up for every 10 qty ordered.
In this case customer is billed for the 10 ordered qty but will be delivered 12 qty of product X
Regards,
Krishna Prasad

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