How to avoid InfoPackage hang when there is no data

Hi,
My infoPackage hang which block the process chain when there is no data.  I have set the Timeout time to a small value.  But, it did not work.
Thanks,
Frank

Hi Frank,
In the data load monitor > Menu Settings > Evaluation of requests (traffic lights) > what option is selected for "If no data is available in the system"...

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