How to back up contacts? Can i store contacts in my itunes account?

I am on the verge of totally losing confidence in the reliability and security of data stored in my phone. I recently lose all my contacts and messages including the contents of the apps/utilities that I've been using. My iphone restarted on its own and the abovementioned data were all lost without a warning. I came to this site hoping to find answers and help and as i was browsing i found out that there are also other iphone users whose contacts were lost.
Can we save and sync our contacts using itunes? Please help me here. There's got to be a way of having a reliable back up for important data and numbers. otherwise we shouldn't save this stuff in our phones at all for fear that the phone will just crash and we will be left at a loss. Thanks much.

http://support.apple.com/kb/ht1386
Also read this:
http://support.apple.com/kb/ht1766
Do not sync to an empty contact or calendar application on your computer. Make sure these applications have at least one entry each. This will insure you get a merge or replace prompt when you hit the sync button. Select merge.

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How to back up contacts? Can i store contacts in my itunes account?

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