How to book missing goods in SAP

Some goods in one  inbound shipment are missing due to the transportation, therefore I only booked the received goods via VL32N by doing Post goods receipts and keep mising goods are still open in PO. Now the transporation confirm these items are lost and can not find them back.
Would you please advise how to book these missing goods in SAP against the credit note for the compensation from our vendor.
Thanks for your help in advance.
Best Regards,

Hello,
yes, I have an idea. Is there a column tree control displayed
on this screen? In this case using an ITS PL24 might help,
I remember an error with this null icon solved with ITS 620 PL24.
best regards
Tobias

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