How to burn Blu-ray disk from Encore?

My project was shot and edited in HD. The camera was a Sony AX2000 1920 X 1080 60i the highest resolution for the camera. The project has been exported to Encore (CS5.5 Production Premium)and is on the timeline there. How do I get in touch with "Chat" to get phone help to go from where I am to burning a Blu-ray disk? When I try to email Adobe Help I am routed round and round back to same place and I can never find anyplace to send an email to Adobe to ask a support question. When I click on "Help" from Premiere Pro or Encore the explanations use frequent links to videos elsewhere for explanations and none of the links are functional! Why is that? I can't find an explanation online or in Adobe's Classroom in a book or anywhere. I would appreciate some links to videos explaining the process or some basic instructions. Thank you.

Encore also has a very active forum too: http://forums.adobe.com/community/encore/encore_general
Good luck,
Hunt

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