How to cancel an itunes item ordered in error

Ordered an itunes program in error.  How do you reach someone at iTunes to cancel the order

Once you click Buy ... you cannot... But...
If you mean you purchased it by mistake... you can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final...

Similar Messages

  • How to cancel an itunes preorder

    Anyone know how I can cancel an itunes pre-order?

    When in Itunes, click on Itunes Store and in the upper right hand corner on the black bar click on your email/ apple id. Sign In, and scroll to the bottom of the page. You should see manage preorders then click on that. It takes a couple days for the cancel to take effect so dont worry if it doesnt show right away.

  • HT204053 My phone it's been stolen how I cancel my iTunes account

    I don't know how to cancel my iTunes account that its on my stolen phone

    Why would you cancel your account?
    Just change your password

  • HT4914 how to cancel the itunes match?

    I would like to change to another region. But it says that I need to cancel my itunes match first.
    How could I do to solve this problem?

    You probably can't cancel the sub but you can change the country for App Store. I did this on my mac by accessing my iTunes account, clicking on change country or region. When you get to the change country page with the message re the active iTunes Match sub, scroll to the bottom of the page where there are more options, one of which is change country under the manage list. I chose the uk here and it restored my App Store to uk on all my devices.
    Not sure you can do this from the iPad.
    Hope that helps.

  • How do i dl itunes   keep getting an error message

    how do i download itunes i keep getting an error message

    Where are you trying to download it to? You do not need to download it to your phone as it is already there.

  • How to transfer acquired itunes items or apps to someone with an own account?

    Hi! My son has his first own ipod touch and his own Apple ID. Now, I would like to transfer all "his" apps and his itunes tracks on his new ipod / his Apple ID. What do I have to do?
    Thx Jörg

    Joerg_2010 wrote:
    ... I would like to know how to transfer one App belonging to one account to another account. ...
    This is not possible.
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
    And this is the relevant Information from the first reply...
    You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

  • How to cancel an itunes account

    I have an itunes account which my son also uses for his iphone, I have now purchased an ipad Air and it has caused all sorts of problems with his contacts coming onto my devices and vica versa. We need two seperate accounts, how can I remove my son from my existing account?

    Ah ha! After playing around with the Account Profile page for about an hour, I finally tried simply erasing the credit card account number field on that form, selected the "Where will you primarily use the product you are purchasing?" field and turned off the "Stay in touch!" checkbox, then clicked "Continue" and voila! Now I hope that apple really has deleted my cc account info....oh well, guess I just need to keep checking my cc statements real closely every month for the rest of my life...
    Well, this certainly has been an eye-opening experience. I would have expected this kind of stuff from "the evil empire" (won't mention any names but it starts with "M" and ends with "oft") but not from an organically grown, eco-friendly company like apple who owes its origins to the hippie generation. Oh well, another one of life's great disappointments :'(

  • How to cancel approved (draft) purchase order prior to adding it

    Please help with this scenario..... We have a purchase order approval in place for service purchase orders. User entered one line of PO correct and then on second line, entered something in description but did not enter GL account code.
    Purchase order followed approval stage and is now approved, however since PO line does not have GL account we receive error regarding missing GL account.
    Problem is now that PO is approved we cannot update it and we also cannot cancel the purchase order draft since it is approved.
    What do we do??

    Hi Keith,
    I'm afraid it is not possible to delete a document which has been going through the approval process.
    What you can do is to add the PO and then cancel it.

  • HT2736 How to gift an iTunes item

    How can one gift an itunes audiobook? The scroll down list nest to the price does not have a gift option.

    I don't find an audiobook by that title in the UK iTunes Store, only some podcasts, two entries in iTunes U, and an iBook. Are you sure you're looking at an audiobook and not an iBook? If it's an iBook:
    https://itunes.apple.com/gb/book/living-sickle-cell-disease/id525831467?mt=11
    those can't be gifted at this time (Apple has not said why).
    Regards.

  • HT3702 HOW TO CANCEL MY ITUNES PAYMENTS

    i wanna cancel payment form my bank acount cause itunes charge me for dateing website i wanna cancel it please

    If it's an auto-renewing subscription then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • How do I quit itunes in order to install a new version?

    I'm a new mac user. Opened itunes for the first time and started a software update, for a range of different applications including itunes.
    At the point it started the itunes update it asked me to quit iTunes before begining the update. I clicked on the red X to quit but it still tells me to quit iTunes. Is there another way to quit iTunes that I'm missing?

    Click on the iTunes icon in the dock and then the word iTunes in the top bar beside the blue apple. From the menu choose Quit iTunes. Clicking the red button just closes the Window. You can tell when an application is still open if it has a little black triangle below it's icon in the dock: Mac 101: Applications, Files, and Folders

  • How to cancel/delete itunes purchase/download

    Okay so I decided to purchase a television show off iTunes, not knowing that my laptop didn't have enough memory. So it didn't finish downloading. Now I want to delete and erase the download. I tried right clicking on it and selecting "delete", but that didn't help. Every time I log in to iTunes, it attempts to download it again. I want it gone.
    help?
    * I already tried freeing up disk space on my computer *

    I had the same problem. Tried deleting form "downloads" queue that lists current downloads. Couldn't right click the paused download (Windows uses right click, not sure about mac) but shows no menu. So I went to the "TV Shows" library which lets me right click the partially downloaded episode and select delete but nothing happens. After digging around in all the iTunes menu options I found that selecting the episode while in the "downloads" list and choosing "edit|delete" in the top menu bar the episode disappeared. Unfortunatly it does come back when I check for purchases but for now it's gone.

  • How can I delete Itunes in order to install the updated version

    I went to update my itunes, now i keep gettign a message folder not available..tried to delete old version from my hard drive it tells me to contact the ownere.. had sony tech remote in and he told me to contact apple since they are athrid party to get assitants deleting ...

    I get a message saying the network source is not availbale the i get a message path or folderr not found so i click browse go to my programs click Itunes not found.. then another message saying the older version cannot be deleted to contact my techinical group..
    Thank you kindly.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can you close or cancel an itunes account opened in error please? thanks.

    I've created a second itunes account by mistake, is there anyway to close or cancel it as I can't find one?
    thanks in advance,
    Kev

    Manage to get this info from another post.
    There are a couple of options that will allow you to retain full access to your purchases while preventing your account from being used to make additional purchases:
    1) You can remove your billing information from your account at any time so that it can't be used to make purchases. By doing this, you retain the ability to authorize computers to play the items you have purchased with the account, and you will still have the account open in case you decide to use it later. To remove the billing information while keeping the account open, go to the Store menu in iTunes and choose View My Account. Log in, go to Payment Information, and in the credit card area choose the "none" option.
    2) Apple can disable your account, which will prevent it from being used to make purchases, but you will still be able to play the items you purchased with the account. You can also remove your billing information from the account if you wish.
    It is also possible to cancel the account, but you may lose the ability to play the items you've already purchased from the iTunes Store. For example, if your computer is repaired, you may not be able to reauthorize the computer to play your purchases after the repair. Also, you wouldn't be able to authorize computers that were not already authorized before you canceled the account. You may sign up for a new account in the future, but your new account will not play any of the songs or videos purchased with the canceled account (and you can't reactivate the canceled account). You should not cancel the account if you want to be sure you can continue to use your iTunes Store purchases. I therefor stronlgy recommend either removing your billing information or disabling the account as described above.
    If you would like Apple to disable (or cancel) the account, you'll want to send a message to the iTunes Music Store through the form at the bottom of this web page specifying if you would like it disabled (or canceled). They should then respond with additional information (some of which I've given above).

  • How I fixed the iTunes 7.5 installation error

    Hello, just wanted to say that after two days I figured out an easy way to fix the problem I had after downloading iTunes 7.5. I was getting an buffer overrun error on QuickTime and knew that iTunes wouldn't open because of QuickTime. I re-installed iTunes and went into safemode and deleted everything that referenced QuickTime. Then I downloaded an older version of QuickTime here:
    http://www.apple.com/support/downloads/quicktime72forwindows.html and after that was able to open iTunes. Good luck to everyone. After reading the boards for two days I know that I'm not the only one with this issue.

    Hi Niel,
    I tried the instructions and I received another message which said: "The module ".d11" failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .DLL files. The specified module could not be found." Thank you for responding! Any other suggestions for this issue? Help!

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