How to cancel Creative Cloud single-app membership for Photoshop (month-to-month)?
Hello
I've been trying to cancel my membership. I've followed the steps to do this online however when I go to manage plan, there is nothing in there about my creative cloud membership (month to month) plan that I'm paying for. Can I have some assistance in resolving this please.
Many thanks
Ben Lowes
Thanks for your reply John
With regards to trying to cancel my subscription through Adobe support, there is nothing there that helps me (believe me I've tried); I can't talk to anybody and the site just takes me round and round in circles ultimately leaving me no option but to post on the forum. I was hoping to avoid having to call someone in the US (I'm in Australia). If anyone from Adobe see's this post, can you take ownership of this problem please and try and help me, even if it's to arrange a way of we discussing this with someone.
Many thanks
Similar Messages
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Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?
PS is part of the photography plan, so your single app plan is redundant.
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Bought a Creative Cloud single-app membership for Photoshop (one-year)
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If you are using Windows Operating system then uninstall photoshop CS6 from control panel and clean Adobe photoshop remnants using Adobe CS Cleaner tool.
If you are using MAC Operating system then go to /Application/Utilities/Adobe Installers Double Click Adobe Photoshop CS6 uninstaller to uninstall and after uninstalling Photoshop clean the remnants using Adobe CS Cleaner tool.
you can download Adobe CS Cleaner tool from : http://www.adobe.com/support/contact/cscleanertool.html -
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Just install on the other computer like you did for the first. You can have the software installed/active on two machines if you like.
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I'm subscribed to Creative Cloud single-app membership for Illustrator (one-year). My next renewal is due on Aug 4, 2015. But the account page says that my next payment is due on Sep 4, 2014. I would love to renew my payment since I couldn't pay for September due to insufficient funds in my band account. How do I renew my payment?
What MAY work is to go to the credit card page and do an update of your card information... even if it is the same information, that MAY trigger a payment
Verify Account https://forums.adobe.com/thread/1465499
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I alreagy finished the credit card payment.Hi There,
Kindly contact our support team to get the subscription cancelled via: Contact Customer Care.
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Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?" -
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Try
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Creative Cloud single-app membership for Illustrator
Bonjour,
J'ai souscrit au contrat suivant:
Creative Cloud single-app membership for Illustrator
Mon creative cloud mentionne dans mes applications illustrator en "up to date". Toutefois je ne parviens pas à ouvrir l'application.
De plus, dans mes "Applications", illustrator n'apparait pas (il y avait eu un message d'erreur lors du téléchargement).
Pouvez-vous svp m'aider à réinstaller l'application car quand je sélectionne dowload, je suis redirigé vers creative cloud "up to date".
Merci
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Please follow the link and you will see Illustrator as Install, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks!
Ankit -
Creative Cloud single-app membership for InDesign (one-year)
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Do you have a question?
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can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
Macbook Pro OS X Version 10.7.5
Processor 2.4GHz Intel Core i7
Memory 8GB 1333 MHz DDR3
After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
I was told by a friend to do a "clean" download, so removed the "previous version".
Now when I click the "download" tab, nothing happens.
Can you help?Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please ensure to follow the very important instructions before download.
Regards,
Romit Sinha
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