How to cancel Creative Cloud Subscription

The Adobe site is a labarnyth of links that give you part of the information and then you end up at http://helpx.adobe.com/uk/contact/?issue=myOptions_returncancelorder&subissue=myOptions_re turncancelorder_1
Where you wait for a chat button to appear, which never does, then you click the link "Don't see a chat button?" which takes to you page not found!
So why does Adobe not put a cancel subscription button o ones creative cloud account page?
And they want to take 50% of the subscription fee when you cancel, can that even be legal?
So anyone know of a simple way to cancel this subscription, I've had it for 90 days now.

If you wait the Chat option should become available. I have requested someone from Adobe to contact you so that you may cancel your subscription.
Thank you for pointing out the broken "Don't see a chat button" link, it will be fixed.
If you sign up for a one year contract you get a reduced montly price but there is a cancellation fee. This is made clear with requires annual commitment on the Plans page at https://creative.adobe.com/plans.

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How to cancel Creative cloud trial subscription?

Can anyone tell me how to cancel Creative cloud trial subscription???

Hi esetibej,
Trial are only accessible for 30 days, after that you can uninstall the product from your computer. And if you wish to purchase CC subscription then you can go to https://creative.adobe.com/plans
^Ani

How is cancelling creative cloud not a popular discussion?

how is cancelling creative cloud not a popular discussion?
why is ther no way to cancel with out contacting a representative and the 'contact' button takes you nowhere?
ADOBE LOVE YOUR PRODUCTS BUT YOU ARE GOING ROTTON FROM THE INSIDE

I have been waiting in a chat window for 20 minutes with no avail?

How did my Creative Cloud subscription suddenly become a trial version?

I have had a Creative cloud subscription goig on one year. Now, when I open PS6 I am getting a message that I am in a trial version, inviting me to subscribe. Not only that, I get to subscribe for $20.00 a month more than my current subscription rate of $29.99. Please advise how I suddenly found myself in a trial version and why my rate is being increased

This is probably related to the issues here:
http://forums.adobe.com/thread/1250287?tstart=0
You'll probably need to log in to the CC app again - and again - and again!

Canceled Creative Cloud Subscription, but keep getting re-activate message

Hi,
My creative Cloud subscrition practically doubled so I canceded it and upgraded my "stand alone" Creative Suite Production Primium 5.5 to Creative Suite Production Primium 6. Now, when I try to load, say Photoshop or Illustrator, I get a message telling me to renew my subscription. Would anyone know how to get rid of this message so I can use my purchased software?
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After you canceled your subscription, did you also uninstall Creative Cloud?

Trying to cancel Creative Cloud Subscription

Your case number: 0214537297
I have sat waiting having gone through the 'Contact Customer Care' longwinded process online.
I have to say the process to Cancel anything to do with Adobe is problematic and drawn out. it is not an easy process and I have found it frustrating.
My current subscription is:
Your plan: Creative Cloud Student and Teacher Edition (one-year)
Renewal date: March 11, 2015
I want this subscription/contract NOT TO RENEW after this year ends, but trying to get acknowledgement or get the online system to register this is painful and nothing is happening or forthcoming.
Can one of the staff forum members help with this issue please, not sure how this can be done if you can trace my account via the case number?
Regards,
J. Scott

To stop the renewal of the CC after the yearly contract, you need to contact us on the 12 month.
Regards
Rajshree

How to cancel creative cloud memberships

How do I cancel my membership for Adobe Creative Cloud? I pressed the cancel button and it takes me to customer service.@

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How to cancel Creative Cloud single-app membership for Photoshop (month-to-month)?

Hello
I've been trying to cancel my membership. I've followed the steps to do this online however when I go to manage plan, there is nothing in there about my creative cloud membership (month to month) plan that I'm paying for. Can I have some assistance in resolving this please.
Many thanks
Ben Lowes

Thanks for your reply John
With regards to trying to cancel my subscription through Adobe support, there is nothing there that helps me (believe me I've tried); I can't talk to anybody and the site just takes me round and round in circles ultimately leaving me no option but to post on the forum. I was hoping to avoid having to call someone in the US (I'm in Australia). If anyone from Adobe see's this post, can you take ownership of this problem please and try and help me, even if it's to arrange a way of we discussing this with someone.
Many thanks

How to cancel creative cloud

Creative cloud FAQ says we can cancel 1 year plan anytime at Accoun page, but I can't find the page.
Where is it?
http://www.adobe.com/products/creativecloud/faq.html
>To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your >membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

Hi Haruyukiimai,
I was looking at this document on the subscription tab
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-exchange-order-north-ameri ca.html
For a month to month subscription you can cancel it by turning off the auto renewal as described below
To cancel a paid subscription to Acrobat.com or Photoshop.com, sign in to your My Adobe account and select the subscription you want to cancel. Under Subscription Info, turn the Auto-renewal setting to Off. You can continue to use the online service until the end of the billing cycle.
To cancel an annual membership I'd contact our customer service for assistance.
-Dave

How to cancel creative cloud account

I just want to cancel my account because I already have another account and I have been getting the run- around. Is there someone, not computer or forum, that I can talk too?

Cancel your membership or subscription | Creative Cloud
Then select the plan you are currently under. For example:
Cancel a month-to-month membership

How to assign Creative Cloud subscriptions into groups for each department?

What's the most effective way to manage CC-for-Teams subscriptions in groups?
It would be great if we could manage subscriptions in folders.
One folder per company department.
But at the moment I seem to have to manage all our subscriptions under a the Primary admin of our VPP purchasing agreement.
Is there a way to effectively separate departments on a CC-for-Teams plan?
Thanks in advance
Matt

Hi JBaumannMacMan,
Please visit the below link for Creative cloud deployment.
http://helpx.adobe.com/creative-cloud/packager.html
Do let us know in case you would require further assistance.
Regards,
Ashish

Cancel Creative Cloud Subscription

Hi!
Im from Russia, so its very difficult to get in contact with anyone from Adobe.
I try to cancel my subscription by customer service e-mail and chat with an agent, but I keep going in circles.
Anybody can help me?

Hi Romit Sinha,
I already try the process that this kb show. But every time that I go to my Plan Information in my Account the website is redirected to a page that show me nothing. (I already try to do the process in 3 different computers) Please, help me. Thanks.
Regards,
Fabricio Luciano

Cancel Creative Cloud Subscription Please

Hi, I am a 12-month subscriber of the Photoshop Photography Program. Because I already have Photoshop at school and also don't need the full CC feature set for my projects, I would like to cancel my subscription. Unfortunately, like many people in this forum, I cannot contact customer service--in my case, I just keep getting the message "We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7." I have received that same message 9 times as of this writing, so please respond and cancel my subscription.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How to cancel a Creative Cloud subscription?

Hi, I received an email saying that my Adobe Creative Cloud subscription would be automatically renewed but I want to end the subscription - finding out how to do this is impossible! I've been through the FAQs and support but it's sending me around in circles.
How do I stop my account automatically renewing?

Hi, my account is currently saying Creative Cloud Free Membership, 30-day free trial. I assume this is because it has been renewed for another year. However, there is no "cancel account" button and contacting customer care has sent me here - with no other options.
I don't want to pay for a subscription I'm not intending to use, so would appreciate if it was cancelled - in fact, I didn't want to renew it in the first place so am a bit annoyed there is such a long process to get to this point.

I have a full Creative Cloud subscription. How do I add email hosting to my free website?

I have a full Creative Cloud subscription. How do I add email hosting to my free hosted website?

FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)

How to cancel Creative Cloud Subscription

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