How to cancel Creative cloud trial subscription?

Can anyone tell me how to cancel Creative cloud trial subscription???

Hi esetibej,
Trial are only accessible for 30 days, after that you can uninstall the product from your computer. And if you wish to purchase CC subscription then you can go to https://creative.adobe.com/plans
^Ani

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I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry

If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
3mo plan I have the ability to start/stop/restart like 1mo?
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Message was edited by: lsepolis123

Hi lsepolis123,
If choose less products from the 17 then, pay less, or NOT, I may pay & get 1 or 17 not in the middle number eg only 3 and pay less?
There is no discount if you install fewer products, however you can purchase subscriptions to indivdual products versus subscribing to Creative Cloud. This page has more info about which individual products are available.
http://www.adobe.com/products/creativesuite/cssubscription.html
3mo plan I have the ability to start/stop/restart like 1mo?
Plans can be setup for either yearly or monthly, you can purchase 3 month subscription cards which can being used towards either yearly or monthly plans.
Can I convert 3 or 12 mo plan to 1mo plan or vice versa?
The plans are a commitment for that duration. You can upgrade from month to month to yearly or downgrade to month to month after your year long commitment was up.
My MacBook 10.7 has and is the max, 3GB RAM can install Creative Cloud if not intent use photoshop or video Apps?
If you decided to go with the Creative Cloud you could install which ever apps you choose. You might want to double-check individual product system requirements if you were unsure of a specific product.
http://www.adobe.com/products/creativecloud/tech-specs.html
I have installed dw cs6 trial how convert to creative cloud trial...left 3 days to expiry?
The 30 day trial applies to both individual or products within the Creative Cloud trial, so if you used the 30 trial for an individual product it would still show as expired if you tried to use it within a Creative Cloud 30 day trial.
CREATIVE CLOUD - CYPRUS
€61,4
IN THIS PRICE ADDED VAT FOR CYPRUS (EUROPE)?
Yes, one-year plan (Multiple languages) for €61,49 (incl. VAT) per month
I think I answered all your questions, let me know if I didn't.
-Dave

How is cancelling creative cloud not a popular discussion?

how is cancelling creative cloud not a popular discussion?
why is ther no way to cancel with out contacting a representative and the 'contact' button takes you nowhere?
ADOBE LOVE YOUR PRODUCTS BUT YOU ARE GOING ROTTON FROM THE INSIDE

I have been waiting in a chat window for 20 minutes with no avail?

Cancel creative cloud annual subscription

I would like to cancel my creative cloud annual subscription. Agreement states that I have to pay 50% of remaining contract. If there are 8 months left until next renewal, I pay 4 months. Does that mean I have access for the 4 months that I pay for?
Also, there is an over 1 hour wait on the phone. Why can't I cancel online?

hi Zedstudio,
If you signed-up for a 12-month contract, and cancel mid way, there is indeed a billing for 50% of the remaining contract obligation. You won't be able to sign in to Creative Cloud applications after you cancel your contract.
You can cancel this online as well by using the Chat instead of Phone. I hear the response time on the Chats is much quicker. Also you can get a record of the chat emailed to you at the end, so you personally have a record of the conversation that took place.
The Chat link is just above the Phone link at the bottom of the page, once you've clicked Still Need Help? Contact Us link. Contact Customer Care Note that you must be logged in with your Adobe ID and password that is associated with your account to see these details.

How to cancel Creative Cloud Subscription

The Adobe site is a labarnyth of links that give you part of the information and then you end up at http://helpx.adobe.com/uk/contact/?issue=myOptions_returncancelorder&subissue=myOptions_re turncancelorder_1
Where you wait for a chat button to appear, which never does, then you click the link "Don't see a chat button?" which takes to you page not found!
So why does Adobe not put a cancel subscription button o ones creative cloud account page?
And they want to take 50% of the subscription fee when you cancel, can that even be legal?
So anyone know of a simple way to cancel this subscription, I've had it for 90 days now.

If you wait the Chat option should become available. I have requested someone from Adobe to contact you so that you may cancel your subscription.
Thank you for pointing out the broken "Don't see a chat button" link, it will be fixed.
If you sign up for a one year contract you get a reduced montly price but there is a cancellation fee. This is made clear with requires annual commitment on the Plans page at https://creative.adobe.com/plans.

How to cancel creative cloud memberships

How do I cancel my membership for Adobe Creative Cloud? I pressed the cancel button and it takes me to customer service.@

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How to cancel Creative Cloud single-app membership for Photoshop (month-to-month)?

Hello
I've been trying to cancel my membership. I've followed the steps to do this online however when I go to manage plan, there is nothing in there about my creative cloud membership (month to month) plan that I'm paying for. Can I have some assistance in resolving this please.
Many thanks
Ben Lowes

Thanks for your reply John
With regards to trying to cancel my subscription through Adobe support, there is nothing there that helps me (believe me I've tried); I can't talk to anybody and the site just takes me round and round in circles ultimately leaving me no option but to post on the forum. I was hoping to avoid having to call someone in the US (I'm in Australia). If anyone from Adobe see's this post, can you take ownership of this problem please and try and help me, even if it's to arrange a way of we discussing this with someone.
Many thanks

How to cancel creative cloud

Creative cloud FAQ says we can cancel 1 year plan anytime at Accoun page, but I can't find the page.
Where is it?
http://www.adobe.com/products/creativecloud/faq.html
>To cancel a one-year membership, you can either go online to the Account page on www.creativecloud.com or contact Adobe Customer Service. If you cancel your >membership before meeting the 12-month commitment date, you will be charged 50% of the remaining amount left on your contract.

Hi Haruyukiimai,
I was looking at this document on the subscription tab
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-exchange-order-north-ameri ca.html
For a month to month subscription you can cancel it by turning off the auto renewal as described below
To cancel a paid subscription to Acrobat.com or Photoshop.com, sign in to your My Adobe account and select the subscription you want to cancel. Under Subscription Info, turn the Auto-renewal setting to Off. You can continue to use the online service until the end of the billing cycle.
To cancel an annual membership I'd contact our customer service for assistance.
-Dave

How to cancel creative cloud account

I just want to cancel my account because I already have another account and I have been getting the run- around. Is there someone, not computer or forum, that I can talk too?

Cancel your membership or subscription | Creative Cloud
Then select the plan you are currently under. For example:
Cancel a month-to-month membership

I really want to cancel my creative cloud trial. There is no option

I would like to cancel creative cloud trial. I can't find the cancel option.

Hi stephan tomlin,
You can simply uninstall your applications of Creative cloud as the trial is valid for 30 days only.
For any further issues, please refer to the following help document:
Cancel your membership or subscription | Creative Cloud
Regards,
Sheena

How can I (for God's sake) cancel creative cloud membership

How can I (for God's sake) cancel creative cloud membership??

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How does one cancel Creative Cloud. I am in a loop

how does one cancel Creative Cloud. I am in a loop

Adobe contact information - http://helpx.adobe.com/contact.html may help
or
Adobe Connect Support phone numbers

Illustrator argues that the trial period has ended, although it belongs to my creative cloud annual subscription.

Illustrator argues that the trial period has ended, although it belongs to my creative cloud annual subscription. It asks me to confirm again and again, but when I do come across the same problem as soon as I try to open the program.

That isn't help me. My problem is:
1. When i try to start illustrator it says validating software license
2. Then it says Your trial has expired
3. Then i sign in required with my Adobe ID
4. It says thank you and ask me to click continue to enjoy the licensed software
5. When i try to open illustrator it starts again asking validating software license….
I've removed already oobe and reload software but it doesn't help. What i have to do?

Cancel creative cloud free trial

cancel creative cloud free trial

Trial CC will stop working on its own after 30 days, there is no need to cancel it. If you are not purchasing it then you can also get the trial CC app uninstalled. The Adobe Id remain, you can use that for future purchase or trial of any other product of Adobe.
Regards
Rajshree

Not Allowed to use Adobe Muse in Creative Cloud trial

I previously had a month-to-month Adobe Muse subscription and just started the Creative Cloud Trial. Because i had canceled my month-to-month subscription, the Muse application will not let me open files unless I renew my subscription - even though I now have a 1-month trial of Creative Cloud. Is there any way to resolve this so that I can use Muse with this one month trial?
Thanks in advance

You will not be able to use Muse as a 30 day trial since you already had a month-to-month subscription of Muse.
From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under General Information:
If I decide to stop my membership, will I still be able to use my Creative Suite software and the other components of Creative Cloud?
When you cancel a month-to-month or annual membership purchased directly from Adobe or let a 3- or 12-month prepaid membership purchased from a retailer expire, you will no longer have access to the CS applications, other desktop software, and services that are components of Creative Cloud. However, if you saved your work to your computer, you will continue to have access to those files. You will also have access to the same benefits as a free Creative Cloud member, which include 2GB of storage space (reduced from 20GB), the ability to sync and store your files, access to a free 30-day trial of the desktop software that has not already been installed and provisioned as part of your paid membership, and access to the free level of services included with Creative Cloud.

How to cancel Creative cloud trial subscription?

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