How to cancel iCloud storage upgrade over email with Apple?

I got an iCloud storage upgrade yesterday and would like to cancel it. I do not wish to pay every month for something I dont need. How do I cancel it over email if possible? I have an IOS 8.2. I want to downgrade to the 5 free GB. I purchased the 20 a month. I have only used 4 GB so I should be able to downgrade.

Never mind I found a page that showed me how to do it.

Similar Messages

  • TS3988 How to cancel iCloud storage upgrade within 15 days

    Misunderstood the whole storage thing, and want to cancel.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • Has anyone worked out how to cancel their storage upgrade on iCloud immediately rather than next year

    I want to cancel my storage upgrade but can only seem to do it for next year. The email reciept states I have 15 days to cancel by contacting apple but I can't for the life of me figure out where to contact them as the only way you can comunicate about iCloud at the moment seems to be through express lane.
    Any ideas anyone?

    Instructions on cancelling an upgrade here:
    http://support.apple.com/kb/TS4009
    In another document it states (though this one does not) that the downgrade applies when you reach the end of the current subscription period (meaning that you can't downgrade part way through for a refund, I assume). This would be in line with the practice on MobileMe in the past.

  • How to cancel Icloud Drive upgrading

    Hi all,
    Upgraded to IOS8 this morning but selected the upgrade to ICloud Drive before reading the posts advising otherwise.  Is there any way of cancelling this once selected as its draining my battery rapidly constantly trying to upgrade?
    Thanks,
    Matt

    Hey flusteredparent,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
    iCloud storage upgrades and downgrades - Apple Support
    https://support.apple.com/en-qa/HT201318
    Windows:
    Open iCloud for Windows or iCloud Control Panel.
    Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
    Get help using iCloud storage - Apple Support
    https://support.apple.com/en-us/HT203527
    [...] If you still can't upgrade your storage, contact iCloud Support.
    Thanks,
    Matt M.

  • HT1349 How to cancel icloud storage

    Hi,
    I want my money back for the extra storage for Icloud! How do I cancel?
    I bought the storage and everytime I try to back up it says incomplete and still deducts the storage, it doesn't work , it doest back up anything!

    Thank you however everytime I try to find a support number they require a serial number and icloud doesn't have a serial number nor did they put anything on the reciept they sent me for the extra storage as to how to cancel, they just said you can cancel within 15 days. Very frustrating , thier happy to take my money but sure don't make it easy to get help. I went through all the info they list online under icloud and it doesn't help either. They got me going in circles

  • How to Cancel iCloud Storage Purchase

    Hi. I purchased iCloud storage a week ago, and would now like to cancel it. How do you I do that on my iPhone?

    Try this - http://support.apple.com/kb/HE57.

  • Cancelling ICloud storage upgrade

    I purchased extra ICloud storage a few days ago and want to cancel it.  Who do I contact?

    When you request a downgrade, it takes effect one year after your storage upgrade was initially purchased.
    However, go here & plead your case:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • How to Cancel iCloud Storage Subscription

    After upgrading to another 10Gb of Storage i realised that Music etc was not part of the icloud backup. How do i cancel this and go back down to 5gb

    Try this - http://support.apple.com/kb/HE57.

  • How to cancel icloud when i do not have ipod working anymore

    How to cancel icloud storage plan when I no longer have a working ipod without spending another  90 minutes logging in and out my apple and icloud accounts with no options to cancel that I can easily find? 

    Hey flusteredparent,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
    iCloud storage upgrades and downgrades - Apple Support
    https://support.apple.com/en-qa/HT201318
    Windows:
    Open iCloud for Windows or iCloud Control Panel.
    Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
    Get help using iCloud storage - Apple Support
    https://support.apple.com/en-us/HT203527
    [...] If you still can't upgrade your storage, contact iCloud Support.
    Thanks,
    Matt M.

  • HT201318 How do you cancel your icloud storage upgrade?

    I upgraded my iCloud storage and don't think I needed to. Can't work our how to canel it. I purchased it in Canada whici is where my account is registered. Help!

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • Keep getting an email that says I need to upgrade to a larger iCloud by september 30, 2013. But I have upgraded already. "Your complimentary iCloud storage upgrade expires on September 30, 2013."

    I keep getting messages that indicate that I will lose my 20 GB complimentary storage. "Your complimentary iCloud storage upgrade expires on September 30, 2013."
    When I go to my icloud settings - it shows that I am on the 20GB plan for $40.
    What gives?

    If you have purchased additional space that will have over-ridden the complimentary storage you had and will run until renewal a year from when you purchased it. You've received an automated email which hasn't recognized that you have purchased the storage: ignore it.

  • HT201318 i live in Turkey. i want to cancel the storage upgrade that i have purchased only one week ago. i know that in 15 days it is my right to cancel and to get the payment refund. but  i don't know where to apply? i can not contact anywhere via email

    i do not know where/how to apply for cancellation of a recently made storage purchase and get the payback. any help for apple contact information (about icloud) is appreciated.

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    (If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7 )

  • HT1976 NEED TO CANCEL AN ICLOUD STORAGE UPGRADE

    Please help me cancel an icloud storage upgrade

    Have a read over the article below:
    iCloud: Storage upgrades and downgrades

  • HT201318 iCloud storage Upgrade Cancellation

    I need to cancel the iCloud storage Upgrade I in paid for in last 24hrs. Is there an automated means to do so? I have already attempted to used the 'manage iCloud storage' function. I couldn't cancel the current upgrade minutes after doing so and only managed to downgrade after the expiry period next year (which does not really achieve the desired aim)

    I have exactly the same problem.  Apple made is really easy to purchase the upgrade, but do not make it easy to get the refund.  I received an email indicating that I could have a refund within 15 days by contacting apple.  A link was not provided in the email.  I exhaustively searched for a contact but could not get it.  There was all kinds of runarounds.  I called my local Apple Store and they scheduled a call to come into my phone tomorrow night to get the refund.  It is a $20 refund.  I think they just want people to give up so they get the money.  Will let you know if it works.

  • HT201238 How do I cancel my storage upgrade?

    I purchased a 20GB storage upgrade thinking that I would need it for my music, but it appears that my music doesn't go to the cloud.  Hence, I would like to cancel my upgrade.  How/where do I do that?

    Hi Peg,
    If you wish to reduce the iCloud storage available for your account, you can do so by following the instructions on this page -
    iCloud storage upgrades and downgrades - Apple Support
    In particular see the section titled Downgrade your iCloud storage plan.
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

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