How to cancel illustrator purchase before first month is over?

i purchased adobe illustrator less than a month ago and would like to cancel my purchase please. cannot find information how to do so. need help FAST before my first month is over!

Hello Jessie,
in addition: Adobe has prepared this: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html which depends from your agreement.
And http://www.adobe.com/misc/subscription_terms.html >>> Cancellation (to complete, I quote, what you maybe have seen already) >>> We'd hate to see you go, but if you cancel within the first 30 days, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation. If you ever need to cancel, just contact Customer Support (= Contact Customer Care).
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for may part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

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