How to cancel iTunes account??

I accidentally created two iTunes accounts with two different email addresses. I want to cancel one but cannot figure out how to do it. I tried just going to account info and deleting my CC#, but it wouldn't let me do that. Makes me nervous to have my CC info floating around on an unused account, so I really do want to get rid of the extraneous one. Thanks!
Kim

You can't cancel an account yourself, but you should be able to set your credit card details to zeros, or set you credit card to None.
If you want the account cancelled you have to contact Apple. There is an email form on the Store FAQ:
http://www.apple.com/support/itunes/store/creditcard/

Similar Messages

  • HT3702 Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    Want to cancel itunes account and no longer be charged on my credit card account.  How can I do this ASAP?

    How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
    Does anyone else have access to your account and/or devices that might be making them ?
    If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If they aren't showing on your account's purchase history then you should also contact your card issuer.

  • HT1918 how to cancel itunes match

    How do I cancel this?  I emailed this useless **** at apple and she gave me the wrong ansewer.  I already did put no renew of itunes match. 
    anyone know how to cancel this?
    Hello Ari,
    Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
    Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
    To turn off Auto-Renew for iTunes Match, follow these steps:
    1) Open iTunes.
    2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
    3) Enter your iTunes Store account name and password, then click Sign In.
    4) Go to the Store menu again, Choose Store > View My Account.
    5) Enter your account name and password a second time, then click View Account.
    You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
    For more information about iTunes Match, visit:
    http://www.apple.com/icloud/features/
    http://www.apple.com/itunes/whats-new/
    I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
    Sincerely,
    Lisa
    iTunes Store/Mac App Store Customer Support
    http://www.apple.com/support/itunes/ww
    Thank you for allowing me the opportunity to assist you.
    First Name : ari
    Last Name : newman
    Email : [email protected]
    Apple ID (Optional) : [email protected]
    Lang_Country : en_AU
    Product : iTunes Store
    Support Subject : Purchases, Billing & Redemption
    Sub Issue : itunes match
    GCRM Case ID : 413932684
    See additional info below
    Choose the iTunes Store or App Store for your country:  Australia
    Item title:  how to cancel itunes match
    Order number: 
    Details:
    Hi how do I cancel my itunes match?  I dont use and I am moving countries soon.  please let me know what I need to do to cancel iTunes Match?
    thanks
    © 2013 Microsoft
    Terms
    Privacy
    Developers
    English (United States)
    © 2013 Microsoft
    Terms
    Privacy
    Developers
    English (United States)

    Brian,
    Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice.  This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
    Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I  could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
    Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
    Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
    Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

  • HT1918 i want to know how to cancel my account

    i want to know how to cancel my account i get charged for buying songs when my credit card is not on my account.

    If you do not have your card registered to your iTunes Store account, then these are most likely fraudulent charges to your credit card directly rather than an unauthorized purchase through your iTunes Store account. Report the charges as fraudulent to your bank. They will probably cancel your existing credit card and issue you a new one.
    Regards.

  • How do cancel iTunes Match?

    How I can cancel the iTunes Match before the renovation?

    Hello, maiatrindade.
    Thank you for visiting Apple Support Communities. 
    Here are the steps on how to cancel iTunes Match. 
    To turn off Auto-Renew for iTunes Match
    iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
    Open the latest version of iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, and click Sign In.
    Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
    In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
    Note: If at any time during the matching and uploading process you lose your Internet connection or experience a power outage, iTunes will automatically resume where it left off the next time you open iTunes.
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/HT4914
    Cheers,
    Jason H. 

  • How to cancell the account?

    how to cancell the account?

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to make itunes account for free

    how to make itunes account for free?

    Since you're posting here, you already have an Apple ID. Click here and follow the rest of the instructions.
    (93518)

  • How to share iTunes account?

    Hi, i'm sure i'm not the only one thats asked this question so hopefully theres an answer out there somewhere already?
    I'm a father of 5 (yes thats 5 children!) and we are an 'Apple Family'. Between us we have 4 Macbook Pros, 1 iPad, 3 iPad Minis and 3 iPhones. At the moment 2 Macbook Pros, 1 iPad, 3 iPad minis and 2 of the iPhones are using a shared iTunes account, now my son has just got a new Macbook Pro i've got to the point where it won't let me add anymore hardware to this account...
    I first saw the details about this 'Family Sharing' possibility with the IOS 8 and Yosemite and thought this sounded exactly what I was after, however this only supports 5 users and I have 7!
    Is there anyway I can set up a total of 11 Apple products on the same iTunes account, and if not how best would I set this up? Can I have 2 iTunes accounts with different usernames but the same credit card details? is this the best way? If I did it this way I would have to purchase things twice?
    Any comments and suggestions would be appreciated..
    thanks in advance
    Matthew

    hold the shift key down (on pc) or options key  (alt on mac) when opening itunes then you can find library
    I use a library under a shared folder on my pc
    do that for both user accounts and it will always open that library

  • How to change itunes account from one account holder to another

    I previously set up different family members' accounts under my own itunes account. Now I'd like them to have their own accounts with their own payment information. How can I change each user's existing account information to get them off my account and onto their own?

    Cliodhna wrote:
    I have 2 profiles on my Mac. iTunes is on both, but my music library is only on one of them. How do i move this library to the other profile, as i want to delete the profile it is on.
    on the old account, move the iTunes folder to HD/users/shared. on the other account, moved it from shared to the music folder, overwriting the iTunes folder in place there.
    fire up iTunes while pressing option and click on +choose library+. navigate to the iTunes library file (in the iTunes folder you just moved).
    JGG

  • How to cancel itunes Match

    Hello:
    I tried to change country on my appleid, however I couldnt because the system said I need to cancel Itunes match, before to change country on my appleid.
    I was looking for this information about how can I cancel itunes match in order to change the country identification on my appleid, but I can not see info.
    I wait for some hints !!

    If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How to create itunes account with out credit card

    i create itune account in web but im try to log in in to itunes but need review payments imformation ? how to i create if i dont have credit card

    Try following the instructions on this page : http://support.apple.com/kb/HT2534

  • How to "split" iTunes accounts?

    I have recently moved out of my parent's house for college. Previously, I shared an iTunes account with them (and I've invested much of my own money into this account). Now I want to "split" accounts, as it is currently linked to my mother's credit card. I highly doubt there is a way to legally do this, but I'm hoping there is. So, can I somehow keep all of the files from our iTunes account and move them to a new one (I've tried to download the content to my computer and switch accounts to my new one but then I must "authorize" with the old account)?

    Is it just music or do you have videos, ringtones or apps for iOS?
    DRM protected music could upgraded via 'iTunes plus' to files with no DRM…
    iTunes Store: iTunes Plus Frequently Asked Questions (FAQ) 
    There was the option to upgrade at a lower cost at one point in time (sorry it was years ago - I'm insure if this program is still active). This may be more accurate with the current state…
    http://www.tuaw.com/2012/12/04/is-itunes-plus-gone-itunes-11-offers-drm-free-aud io-re-download/
    Create a Smart playlist where Kind contains "protected". Use that to judge how much you have to upgrade.
    The other option (also legal FYI) is to burn Audio CD's of the music & then re-rip it to your Mac. You must use the 'audio CD option' and when re-importing the tags can easily fail to look up in CDDB because the CD is not identical to a purchased one. I would burn as A full albums to give you a hope of tagging the files correctly. This is a painful solution, but it can allow you to play the music without the authentication issues. it also does not hurt to have backups of purchases on other disks - Apple cannot keep all downloads in the store (the rights holders remove them) so iTunes Cloud may not have files you purchased sometime ago.

  • HT5100 How to cancel iTunes U download

    How to cancel an iTunes download which is not fully downloaded

    Hi Silvia,
    You must go to your prefences in Itunes and select Itunes U:  Edit>Preferences>"check" Itunes U.
    Here is a link:  http://support.apple.com/kb/ht1351
    This should solve your problem.
    Regards,
    Charlton

  • How to cancel itunes match subscripion

    does anybody knows how to cancel a itunes match subscription? I just disabled itunes match on store but nothing happens... help, please.

    If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1349 How to separate iTunes accounts?

    Hi, My teenaged daughter and i each have our own individual iPod touch.
    We used to use the same computer to sync our devices and now seem to have one library even though we have our own apple ID's. It is very time consuming to have to change the settings for syncing every time we want to sync, and getting her mother's music on her ipod is a disaster!
    We each have our own Apple ID and i could have her sync on ald PC while i sync on the imac if necessary, but how do i separate the iTunes accounts into 2 clearly separate ones, please?
    Thanks!

    This might help:  http://support.apple.com/kb/HT1495.

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