How to cancel itunes download?
Hi!
I need to cancel several download in the iTunes App on my iPad (TV Show Episodes) or delete them from the queue. How do I do that? I payed for them an that's fine, it's just the download queue in the downloads section of iTunes on my iPad (iPad 2 3G 64 GB, iOS 6 GM).
Background info:
I purchased Season 3 of Fringe in HD with complete my season. Now all episodes started downloading. I don't want to download all of them and don't need to.
Tried both of these options numerous times:
1) • Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
2) wiping across a paused download allowed me to delete it.
Whhhhyy can't I get this to work?
I'm beyond frustrated. Trying to invent new ways to curse Apple.
Any information would be GREATLY appreciated.
Thank you.
Similar Messages
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HT1918 how to cancel itunes match
How do I cancel this? I emailed this useless **** at apple and she gave me the wrong ansewer. I already did put no renew of itunes match.
anyone know how to cancel this?
Hello Ari,
Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
To turn off Auto-Renew for iTunes Match, follow these steps:
1) Open iTunes.
2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
3) Enter your iTunes Store account name and password, then click Sign In.
4) Go to the Store menu again, Choose Store > View My Account.
5) Enter your account name and password a second time, then click View Account.
You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
For more information about iTunes Match, visit:
http://www.apple.com/icloud/features/
http://www.apple.com/itunes/whats-new/
I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
Sincerely,
Lisa
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww
Thank you for allowing me the opportunity to assist you.
First Name : ari
Last Name : newman
Email : [email protected]
Apple ID (Optional) : [email protected]
Lang_Country : en_AU
Product : iTunes Store
Support Subject : Purchases, Billing & Redemption
Sub Issue : itunes match
GCRM Case ID : 413932684
See additional info below
Choose the iTunes Store or App Store for your country: Australia
Item title: how to cancel itunes match
Order number:
Details:
Hi how do I cancel my itunes match? I dont use and I am moving countries soon. please let me know what I need to do to cancel iTunes Match?
thanks
© 2013 Microsoft
Terms
Privacy
Developers
English (United States)
© 2013 Microsoft
Terms
Privacy
Developers
English (United States)Brian,
Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice. This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with. -
How to delete Itunes downloads permenatly
How to delete Itunes downloads permenatly
If they have not finished downloading yet, you can either let them finish and the right click on the file and select delete or contact Apple support to have them remove the file from your download queue. I've contacted them in the past to have this done and they have no problem doing this. Contact Apple by clicking on support at the top of the forum and then clicking on contact us on the page that opens.
If you want to delete shows or songs from iTunes, right click on one and select delete. -
How I can cancel the iTunes Match before the renovation?
Hello, maiatrindade.
Thank you for visiting Apple Support Communities.
Here are the steps on how to cancel iTunes Match.
To turn off Auto-Renew for iTunes Match
iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
Open the latest version of iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, and click Sign In.
Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
Note: If at any time during the matching and uploading process you lose your Internet connection or experience a power outage, iTunes will automatically resume where it left off the next time you open iTunes.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/HT4914
Cheers,
Jason H. -
HT5100 How to cancel iTunes U download
How to cancel an iTunes download which is not fully downloaded
Hi Silvia,
You must go to your prefences in Itunes and select Itunes U: Edit>Preferences>"check" Itunes U.
Here is a link: http://support.apple.com/kb/ht1351
This should solve your problem.
Regards,
Charlton -
ipad mini with 6.0.1 and when i tried to download an HD movie from the iTunes it got stuck at 90% and has been over a day, so I need to cancel the download and hopefully not get charged.
Albeit I tried to stop and resume the download nothing goes pass the 90% ?
Using wifi, and this is the first time it just get stuck, my previous purchase was fine.
Help.Hi rubywow,
This article has information that may help you resolve the download issue:
iTunes Store: Viewing and downloading HD content on iPad
http://support.apple.com/kb/ht4095
If that doesn't work for you or you continue to have issues with the download, you may want to report it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari -
I purchased a film recently, but for personal reasons had to delete it but I can't, what do I do to cancel the download and will I still be charged?
All sales are final, You can ask iTunes for an exception
How to Get a Refund from the App Store -
HT204088 how to cancel automatic downloads from Newstand
Please advise how to cancel an automatic download for Whole Living subscription downloaded to the Newsstand app on my iPad. It is not simple.
Hi Claudia ...
Help here > iTunes Store: Purchasing and managing auto-renewing subscriptions -
Hello:
I tried to change country on my appleid, however I couldnt because the system said I need to cancel Itunes match, before to change country on my appleid.
I was looking for this information about how can I cancel itunes match in order to change the country identification on my appleid, but I can not see info.
I wait for some hints !!If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
How to cancel itunes match subscripion
does anybody knows how to cancel a itunes match subscription? I just disabled itunes match on store but nothing happens... help, please.
If you want to cancel it during its current subscription period then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
How to stop iTunes downloading apps to macbook
I have just bought my first iPad (mini) and have used iTunes for syncing music and books.
Have also bought some apps.
Today when I turned iTunes on in my Macbook it accesses the iTunes store as normal but now a screen comes up and it is downloading all the apps I have bought for the iPad onto the mac (presumably).
As I am on a very limited broadband allowance with a 3G network I would like to stop this happening..
I have disable automatic downloading in the store tab of the preference pane but still downloading everytime I open iTunes..
I can't see anything to make it stop happening on the iTunes download screen that pops up all I can do is pause the downloads , which start up again as soon as I open iTunes next time.
My iPad is just Wi-fi not cellular too.
Thanksplayatomo wrote:
this is what is supposed to happen, and is by design.
I am continuously frustrated by this "design." My iTunes machine is a MacBook that does not have nearly as much disk capacity as the ATV. So consequently my MacBook disk is full backing up my ATV. This is ridiculous. Apple ought to figure out how to let the Time Capsule be the backup for the ATV and not the iTunes machine.
Poor design if you ask me.
the appletv is an itunes extender, and as such of course it needs to connect to itunes.
the storage location of your data is irrelvant really. you can have it on a time machine, however you still need itunes to manage the content.
if this is not suitable for you, then you most likely have bought the wrong device for your needs. -
HT1725 How to cancel ITunes Match subscription
How do I cancel ITunes Match subscription
Hi mel_bramley,
If you would like to turn off iTunes Match and/or cancel the auto-renewal subscription, you may find the following articles helpful:
iTunes: How to add a computer or iOS device to iTunes Match
http://support.apple.com/kb/ht4913
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Regards,
- Brenden -
HT204406 how to cancel iTunes Match subscription ?
I have almost 20k music's... and it take a mount of time to upload, lost my cover artwork...
How can I cancel iTunes Match ?
thanksHi there jony2!
You will want to report an issue with your purchase by following the provided steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using the Apple Support Communities!
Cheers,
Braden -
HT204088 Please help me how to cancel iTunes parchase
Please help me how to cancel an iTunes purchase
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
How long should itunes download take on new computer with windows 7 64 bit ie8?
I bought a new computer and need to sync my iphone with it. I'm getting a msg that it has 17+ hrs left to download itunes......seems too long and wonder what I'm doing wrong. thx.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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