How to cancel membership?
I can't get a hold of anyone from this company to cancel and now my membership auto-renewed!
Contact support by phone or web chat.
Mylenium
Similar Messages
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Hello, I would like to know how to transfer one of my two "membership" to an other computer because I just bought a new Mac.... ? Or how to cancel it on my old laptop so I can activate it on my new computer. Thanks a lot !
Hi Virginie,
You need to go under the help menu option and sign out from Muse and then install it on the other computer that you want using the creative cloud desktop app.
- Abhishek Maurya -
How to cancel a Creative Cloud membership
We are sorry to see you cancel your membership. If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us. Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team.
If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.Andyc67930462 I am sorry you are facing difficulties contacting our support team. I checked the e-mail address/Adobe ID which you utilized to post to this forum and I do not see an active membership applied to it. If you wish to cancel your membership please make sure to log into http://www.adobe.com/ prior to contacting our support team directly at Contact Customer Care.
Please also be aware this is a public forum. I have edited your previous reply to remove your e-mail address. -
How to cancel creative cloud memberships
How do I cancel my membership for Adobe Creative Cloud? I pressed the cancel button and it takes me to customer service.@
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I don't know how, but I appear to have joined the Creative Cloud. I don't need it & certainly don't want Adobe selling stuff to me. How do I cancel membership?
Hi Brain,
Please contact the support through call/chat for the cancellation request:
Contact Customer Care
Regards,
Sheena -
All I get when I try to sign in is a page that states "File Not Found (404)". I can't sign in so how can I possibly cancel the membership?
Jaly1385 if you have a month to month plan you need to contact our support team directly at Contact Customer Care to cancel your membership. You can find additional details on how to cancel your membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
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How to cancel my membership ?
Hi ! I just subscribed to the Adobe Creative Cloud (annual fee), but in fact it doesn't suit my needs at all. I therefore would like to cancel my membership/subscription to the creative cloud. I followed the steps indicated on my account page and I landed here. So please help ! Thanks ! How can I cancel my subscription ?
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
How to cancel month to month membership in hk
how to cancel month to month membership in hk site?
Cancel your membership or subscription | Creative Cloud
we tried to follow but can't find the cancel plan button.
thanks.Actually, I think that to cancel a month-to-month membership you don't
even need to contact Adobe.
Just sign into your account at Adobe, click on My Plans (or whatever
it's called) and Cancel it.
For a yearly plan if you're not cancelling in the last month, you do
need to contact Adobe (and there will normally be a cancellation fee).
But for month-to-month, I think there's no problem to do it yourself.
If in doubt, contact Adobe customer service with Peter's link. -
How to cancel my "free" cloud membership.
I was absolutely tricked into subscribing to Adobe Cloud just now. (I was updating my files and it prompted me to log in with my Adobe ID. Next thing I know, I was congratulated for joining Adobe Cloud.)
I've been searching for methods to cancel this "free" subscription, which I am sure will turn into a paid subscription sooner or later. But the Adobe website has put me in a loop, where I keep circling the same areas without being able to find any answer.
I feel like this is a very low and dirty scheme to force people into your service. I am very disappointed in you, Adobe.
Please deactivate my Cloud subscription immediately.This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
How to cancel my adobe membership
Hi, please helpme how can cancell my creativecloud menbership
Hi ,
I received messag and given bilow link
We are still assisting other customers, thank you for your patience. You can also try our community forums, where experts are online 24/7. -
I would like to cancel my month on month adobe creative cloud. I have been sitting in front of the chat window for so long now, no one seems to be there to take the chat session. I have better things to do in life. Please cancel my subscription ASAP and confirm.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
How to cancel my creative cloud membership
i need help canceling my membership and photoshop cc. Its very important i do this. i was wondering if i could get photoshop cs6 64bit i need it for video its very important i get it idk if i could switch plans or not but i just need to get rid of photoshop cc. the help would be great. thank you
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
How to cancell my creative cloud membership?
I have tried to do it but could not find the way
Check this : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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How to cancel my Cloud membership? [was:Membership Plan]
Hello I thought My creative cloud membership was a 12 month plan, but i see it is a 18 month plan, Any ways i can cancel this. My 12 months is ending 6th of feb this month and I dont need it anymore. I dont want paying for a service im not using
See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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I need to cancel my annual subscription, can someone please help me do that?
Katr86044440 please see Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html for information on how to cancel your annual membership. Since it is an annual membership you will need to contact our support team directly at Contact Customer Care to confirm the cancellation.
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