How to cancel month to month membership in hk

how to cancel month to month membership in hk site?
Cancel your membership or subscription | Creative Cloud
we tried to follow but can't find the cancel plan button.
thanks.

Actually, I think that to cancel a month-to-month membership you don't
even need to contact Adobe.
Just sign into your account at Adobe, click on My Plans (or whatever
it's called) and Cancel it.
For a yearly plan if you're not cancelling in the last month, you do
need to contact Adobe (and there will normally be a cancellation fee).
But for month-to-month, I think there's no problem to do it yourself.
If in doubt, contact Adobe customer service with Peter's link.

Similar Messages

  • How to cancel monthly subscription and purchase adobe elements?

    As occasional photographer amateur, photoshop CC as monthly subscription is too expensive and over shot for me. I would like to purchase adobe elements instead. how to cancel monthly subscription? In manage account , i can only upgrade or go to forum?
    so, please cancel monthly subscription so I can purchase photoshop elements. any promotion codes?
    thank you, lyban

    Hi ljuban,
    Please contact the support through call/chat for the cancellation requests.
    Contact Customer Care
    Regards,
    Sheena

  • How to cancel a Creative Cloud membership

         We are sorry to see you cancel your membership.  If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us.  Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team.
         If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
         If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
         If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.

    Andyc67930462 I am sorry you are facing difficulties contacting our support team.  I checked the e-mail address/Adobe ID which you utilized to post to this forum and I do not see an active membership applied to it.  If you wish to cancel your membership please make sure to log into http://www.adobe.com/ prior to contacting our support team directly at Contact Customer Care.
    Please also be aware this is a public forum.  I have edited your previous reply to remove your e-mail address.

  • How to cancel free Creative Cloud membership?

    I have a free Creative Could membership which I in no way want. How do I cancel it?

    That link gives the options below. NONE is for cancelling a FREE membership, however.
    Switch from an individual membership to a teams membership
       If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
       Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation. 
       While accepting invitation, sign in with the Adobe ID that is associated with your individual Creative Cloud membership (complete or single app).You see an option to cancel the individual plan and join the team or keep the individual plan and join the team.
       Select the Join team and cancel individual plan Creative Cloud membership option, and then click Accept Invite. 
       You become a team member once you accept the invitation. Now follow these steps to reset the licensing accordingly on your computer:
    Launch any Creative Cloud application (for example, Photoshop).
    On the Help menu, choose Sign Out.
    Close the application and restart it.
    Sign in with your Adobe ID.
    Cancel an annual membership (individual or team)
       If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
       You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
    Cancel a month-to-month membership
       Sign in to www.adobe.com. The Sign in link is on the top menu of most pages.  
       In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
       Under Plans & Products, click Manage Plan.
       Click Cancel plan.
       In the Cancel Plan confirmation pop-up, choose an appropriate option and then click Cancel Plan.
    Cancel a Creative Cloud for enterprise membership
    Return a prepaid membership purchased from a reseller

  • How to cancel monthly subscription to Creative Cloud?

    So only completed 2 months of my yearly subscription to Creative Cloud but my business has gone bust and the tax man is demanding his money too and I need to sell my Mac.  So I am wondering is there any way to cancel my monthly subsciption?
    Kevi

    You can cancel, but Adobe will charge you a pro-rated amount based on (I think) what it would cost if you had used the month by month option. So for 2 months you would have been charged $150 so taking out what you've already payed, $60, you're out should cost you $90. Check with Adobe though, that pro-rate formula might be different from what I remember reading.
    Hope that helps,
    Michael
    http://ww.learnadobesoftware.com

  • HT201304 How to cancel monthly payment to adobe revel (automatic renewal)

    How do I cancel automatic renewal to adobe revel,I've deleted it off my iPad.

    See:
    iTunes Store: Purchasing and managing auto-renewing subscriptions

  • I wont to cancel my creative cloud. How to cancel a native cloud membership? please Help

    I would like to cancel my month on month adobe creative cloud. I have been sitting in front of the chat window for so long now, no one seems to be there to take the chat session. I have better things to do in life. Please cancel my subscription ASAP and confirm.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How to cancel my "free" cloud membership.

    I was absolutely tricked into subscribing to Adobe Cloud just now. (I was updating my files and it prompted me to log in with my Adobe ID. Next thing I know, I was congratulated for joining Adobe Cloud.)
    I've been searching for methods to cancel this "free" subscription, which I am sure will turn into a paid subscription sooner or later. But the Adobe website has put me in a loop, where I keep circling the same areas without being able to find any answer.
    I feel like this is a very low and dirty scheme to force people into your service. I am very disappointed in you, Adobe.
    Please deactivate my Cloud subscription immediately.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to cancel my creative cloud membership

    i need help canceling my membership and photoshop cc. Its very important i do this. i was wondering if i could get photoshop cs6 64bit i need it for video its very important i get it idk if i could switch plans or not but i just need to get rid of photoshop cc. the help would be great. thank you

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to cancell my creative cloud membership?

    I have tried to do it but could not find the way

    Check this : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Re: How to cancel a Creative Cloud membership

    I did check with the Email ID, there is a Adobe ID, but there are no orders & payments linked with it. Adobe is not charging you anything if you have Adobe ID that is present in the Forum.
    If there are any other Email being used as Adobe ID, please share so that I assist you further.
    Regards
    Rajshree

    Have you tried? contact our support team directly.
    In case if you are still unable to contact support, please let us know to follow it up.
    Regards
    Rajshree

  • How do I cancel my dreamweaver monthly membership?

    Is there anyone can tell me how do I cancel my dreamweaver monthly membership?
    I followed the steps about how to cancel, but I just cannot see a page like "we are sorry to lose" and a "cancel" button.

    Hi oookala,
    Please send me your Adobe ID along with details about why you want to cancel  your subscription. I can get it taken care of for you. Click on my picture and use the message option to send me your details.
    Thanks,
    Preran

  • I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear  scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

    I ask for help, I can not cancel a monthly subscription to Adobe.
    contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge? 

    Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
    Have you done a Forum search?
    How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
    Contact Customer Care

  • I recently cancelled my creative cloud membership after 8 months.

    In April 2014 I purchased a one year membership and had been paying monthly.  I never downloaded or activated the software on any machine.  The client I purchased this membership for ended up dropping the project in November so I had no need for it anymore. I talked to a customer service representative on the telephone in November.  He told me I could cancel my one year membership and that I would be refunded my entire 8 months of membership since I had never downloaded or activated the software.  The membership has been cancelled, but the refund has not happened.  When I try to contact customer service now, I can not find a phone number.  I get sent to forums only because I do not have a paid membership anymore.  How can I follow up on this previous customer service call?  This is worth alot of money to me and I need to see this resolved.

    Co incidentally the request had been escalated to me & on November 29th 2014, I had approved the refund of all the renewals & the base order, a total of 254.32$ since the CC was never activated at all .
    On December 1st 2014, all the renewals & base orders were refunded in multiples of 31.79$ each. Our payment portal shows that they all have been credited to your Bank on December 1st 2014.
    Please check with the Bank, do feel free to message me in person by private messaging , I shall certainly assist you.
    Regards
    Rajshree

  • Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Maybe you are looking for