How to cancel month to month membership in hk

how to cancel month to month membership in hk site?
Cancel your membership or subscription | Creative Cloud
we tried to follow but can't find the cancel plan button.
thanks.

Actually, I think that to cancel a month-to-month membership you don't
even need to contact Adobe.
Just sign into your account at Adobe, click on My Plans (or whatever
it's called) and Cancel it.
For a yearly plan if you're not cancelling in the last month, you do
need to contact Adobe (and there will normally be a cancellation fee).
But for month-to-month, I think there's no problem to do it yourself.
If in doubt, contact Adobe customer service with Peter's link.

Similar Messages

  • How to cancel monthly subscription and purchase adobe elements?

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    Hi ljuban,
    Please contact the support through call/chat for the cancellation requests.
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  • How to cancel a Creative Cloud membership

         We are sorry to see you cancel your membership.  If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us.  Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team.
         If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
         If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
         If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.

    Andyc67930462 I am sorry you are facing difficulties contacting our support team.  I checked the e-mail address/Adobe ID which you utilized to post to this forum and I do not see an active membership applied to it.  If you wish to cancel your membership please make sure to log into http://www.adobe.com/ prior to contacting our support team directly at Contact Customer Care.
    Please also be aware this is a public forum.  I have edited your previous reply to remove your e-mail address.

  • How to cancel free Creative Cloud membership?

    I have a free Creative Could membership which I in no way want. How do I cancel it?

    That link gives the options below. NONE is for cancelling a FREE membership, however.
    Switch from an individual membership to a teams membership
       If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
       Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation. 
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    Sign in with your Adobe ID.
    Cancel an annual membership (individual or team)
       If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
       You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
    Cancel a month-to-month membership
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       In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
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    Cancel a Creative Cloud for enterprise membership
    Return a prepaid membership purchased from a reseller

  • How to cancel monthly subscription to Creative Cloud?

    So only completed 2 months of my yearly subscription to Creative Cloud but my business has gone bust and the tax man is demanding his money too and I need to sell my Mac.  So I am wondering is there any way to cancel my monthly subsciption?
    Kevi

    You can cancel, but Adobe will charge you a pro-rated amount based on (I think) what it would cost if you had used the month by month option. So for 2 months you would have been charged $150 so taking out what you've already payed, $60, you're out should cost you $90. Check with Adobe though, that pro-rate formula might be different from what I remember reading.
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    Michael
    http://ww.learnadobesoftware.com

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    I would like to cancel my month on month adobe creative cloud. I have been sitting in front of the chat window for so long now, no one seems to be there to take the chat session. I have better things to do in life. Please cancel my subscription ASAP and confirm.

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How to cancel my "free" cloud membership.

    I was absolutely tricked into subscribing to Adobe Cloud just now. (I was updating my files and it prompted me to log in with my Adobe ID. Next thing I know, I was congratulated for joining Adobe Cloud.)
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    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to cancel my creative cloud membership

    i need help canceling my membership and photoshop cc. Its very important i do this. i was wondering if i could get photoshop cs6 64bit i need it for video its very important i get it idk if i could switch plans or not but i just need to get rid of photoshop cc. the help would be great. thank you

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • How to cancell my creative cloud membership?

    I have tried to do it but could not find the way

    Check this : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Re: How to cancel a Creative Cloud membership

    I did check with the Email ID, there is a Adobe ID, but there are no orders & payments linked with it. Adobe is not charging you anything if you have Adobe ID that is present in the Forum.
    If there are any other Email being used as Adobe ID, please share so that I assist you further.
    Regards
    Rajshree

    Have you tried? contact our support team directly.
    In case if you are still unable to contact support, please let us know to follow it up.
    Regards
    Rajshree

  • How do I cancel my dreamweaver monthly membership?

    Is there anyone can tell me how do I cancel my dreamweaver monthly membership?
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  • I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear  scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

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  • I recently cancelled my creative cloud membership after 8 months.

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  • Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Hi, my question is: how to cancel my subscription to Adobe Creative Cloud ? Still have not been met 12 months of annual enrollment , but I become unemployed and I can hardly keep

    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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