How to cancel my membership ?

Hi ! I just subscribed to the Adobe Creative Cloud (annual fee), but in fact it doesn't suit my needs at all. I therefore would like to cancel my membership/subscription to the creative cloud. I followed the steps indicated on my account page and I landed here. So please help ! Thanks ! How can I cancel my subscription ?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

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How to cancel my membership of adobe photoshop program?

please let me know as soon as possible

Hi salaivichu,
Please refer to the help document below to cancel your membership:
Cancel your membership or subscription | Creative Cloud
In case you face any difficulties, please contact the support:
Contact Customer Care
Regards,
Sheena

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Abode, renewed my subscription when my account was marked not to renew. I received an email yesterday saying that my subscription would not be renewed (which is correct), and then a couple of hours later an email saying that it had been (incorrect). Could someone at Adobe PLEASE help me??

Hi vickychadfield,
What subscription are you referring to? I've checked your account, and all I see is an Acrobat Pro subscription. Is that the one that you want to cancel? Please verify, and I will see what I can do to help (I don't have the ability to cancel it myself, but can forward the request to someone who can.)
Best,
Sara

How to cancel a Creative Cloud membership

     We are sorry to see you cancel your membership. If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us. Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team.
     If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
     If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
     If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.

Andyc67930462 I am sorry you are facing difficulties contacting our support team. I checked the e-mail address/Adobe ID which you utilized to post to this forum and I do not see an active membership applied to it. If you wish to cancel your membership please make sure to log into http://www.adobe.com/ prior to contacting our support team directly at Contact Customer Care.
Please also be aware this is a public forum. I have edited your previous reply to remove your e-mail address.

I am trying to cancel my membership and I can´t find the cancel botton

I am trying to cancel my membership and I can´t find the cancel botton. Is any other way to cancel it?

Mariajose_2387 if you have an annual membership please contact our support team directly at Contact Customer Care to cancel your membership. You can find additional details on how to cancel a membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

CAN'T CANCEL MY MEMBERSHIP. Please READ THIS WHOLE THING before answering.

When I try to sign in (which is necessary to cancel a membership), it tries to MAKE me reset my password. It tells me helpfully that it's going to send a link to my email, and then I should reset the password. I can't check that particular email ([email protected]) because it no longer exists. IT NO LONGER EXISTS. So I can't reset the password. And therefore I can't get into my membership to cancel it. And worst of all I can't T A L K to a normal human being about it. I have to go through this Kafka-esque nightmare of the "forums".
I created a new log in and password just so I could get to SOMEBODY for help.
Don't send me the link to how to cancel my membership, because I CAN'T DO IT! If Adobe would just honor the existing log in information (my defunct email address plus the old password), I could have just gotten in and cancelled myself. But now SOMEONE WILL HAVE TO HELP ME.
ALSO, I couldn't find how or where to reply to the person who originally replied to me comment. I had to start a whole new thread.
How the hell does this all work?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have to cancel the membership

how to cancel mu membership in adobe in design

If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us. Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team.
     If you have a month to month Creative Cloud Complete, Single App, or Photography plan then please see Cancel your membership or subscription | Creative Cloud for information on how to cancel your membership from the Manage Account page.
     If you have an annual Creative Cloud Complete, Single App, or Photography plan and wish to cancel your membership then please contact our support team directly.
     If you have a month to month or annual Creative Cloud Complete, Single App, or Photography plan and are located in a country listed here then please contact our support team directly to update your membership status.
Regards
Rajshree

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again. Is this a ploy to not let go of potentia

How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

Hello, I would like to know how to transfer one of my two "membership" to an other computer because I just bought a new Mac.... ? Or how to cancel it on my old laptop so I can activate it on my new computer. Thanks a lot !

Hello, I would like to know how to transfer one of my two "membership" to an other computer because I just bought a new Mac.... ? Or how to cancel it on my old laptop so I can activate it on my new computer. Thanks a lot !

Hi Virginie,
You need to go under the help menu option and sign out from Muse and then install it on the other computer that you want using the creative cloud desktop app.
- Abhishek Maurya

How to cancel creative cloud memberships

How do I cancel my membership for Adobe Creative Cloud? I pressed the cancel button and it takes me to customer service.@

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How do I cancel my membership Creative Cloud ?

Hello. Creative Cloud I want to cancel my membership. How do I do this?
Thank you.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How to cancel free Creative Cloud membership?

I have a free Creative Could membership which I in no way want. How do I cancel it?

That link gives the options below. NONE is for cancelling a FREE membership, however.
Switch from an individual membership to a teams membership
   If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
   Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation.
   While accepting invitation, sign in with the Adobe ID that is associated with your individual Creative Cloud membership (complete or single app).You see an option to cancel the individual plan and join the team or keep the individual plan and join the team.
   Select the Join team and cancel individual plan Creative Cloud membership option, and then click Accept Invite.
   You become a team member once you accept the invitation. Now follow these steps to reset the licensing accordingly on your computer:
Launch any Creative Cloud application (for example, Photoshop).
On the Help menu, choose Sign Out.
Close the application and restart it.
Sign in with your Adobe ID.
Cancel an annual membership (individual or team)
   If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
   You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
Cancel a month-to-month membership
   Sign in to www.adobe.com. The Sign in link is on the top menu of most pages.
   In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
   Under Plans & Products, click Manage Plan.
   Click Cancel plan.
   In the Cancel Plan confirmation pop-up, choose an appropriate option and then click Cancel Plan.
Cancel a Creative Cloud for enterprise membership
Return a prepaid membership purchased from a reseller

How to cancel month to month membership in hk

how to cancel month to month membership in hk site?
Cancel your membership or subscription | Creative Cloud
we tried to follow but can't find the cancel plan button.
thanks.

Actually, I think that to cancel a month-to-month membership you don't
even need to contact Adobe.
Just sign into your account at Adobe, click on My Plans (or whatever
it's called) and Cancel it.
For a yearly plan if you're not cancelling in the last month, you do
need to contact Adobe (and there will normally be a cancellation fee).
But for month-to-month, I think there's no problem to do it yourself.
If in doubt, contact Adobe customer service with Peter's link.

How do I cancel my membership? It doesn't allow me to online and I can't find a phone number anywhere!

How do I cancel my membership? It doesn't allow me to online and I can't find a phone number anywhere!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How to cancel my membership ?

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