How to cancel my personal subscription to CC so I can use my second team licence from work at home?
How to cancel my personal subscription to CC so I can use my second team licence from work at home?
Hi there, I have both a personal subscription and a team subscription to Creative Cloud. This means I also have to adobe.com accounts.
My boss just informed me that I have 2 licences on the team plan, and I should be using my other team licence at my home office. (Can't do corporate work on a personal computer).
So, how do I easily cancel my personal subscription and add my team subscription on my home computer? I'll need the second licence of software to be for a mac (my office computer is a PC).
Hope this makes sense. Thanks so much!
~Charity Meinhart
@quahsweekoon1
You can cancel recurring payments as shown in this guide: https://support.skype.com/faq/FA1881/
In case recurring payment already went through then you would need to contact customer service. They will check your account and if you are eligible they can issue the refund for the payment.
In order to contact customer service you will need to follow this link: http://www.skype.com/go/support.login
Here's also a guide: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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