How to cancel subscription?

I have subscribed for Adobe Creative Cloud Student and Teacher Edition for one year term. The Creative Cloud doesn't seem to be working as it keeps showing "No Internet Connection". I've tried for many times by uninstall and install again and again. I've also tried to turn off firewall settings and all these things but still doesn't seem to be working. You cannot cancel the subscription by yourself. WHAT A SCAM. Then I called the support team. But NO ONE accepts my calls. I have called for many times yet still no representatives to answer my call. I am so frustrated. Can someone help me? It would be better to provide solutions on how to solve the internet connection issues because I don't really want to cancel subscription.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or, if you do need to cancel...
You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

HT201359 how to cancel subscriptions

does anyone know how to cancel a subscription to an app because i dont want to pay for it anymore

Hi dre4eva,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098
I hope this information helps ....
Have a great day!
- Judy

How to cancel subscription for Adobe Export PDF?

How to cancel my subscription for Adoby Export PDF? Thanks

I'm moving your question to the PDFExport forum.

HT201359 How to cancel subscription of Ipad ap

How do I cancel my recurring monthly subscription to Brain Pop which I purchased from Ipad store.

http://support.apple.com/kb/ht4098

HT4098 how to cancel subscription to Zoosk

i got an app called Zoosk two days ago. When trying to deactivate my Zoosk account, it said i first had to cancel my subscription on iTunes. Can't figure out how to do that - got as far as manage my account, and then didn't know what to do.

This should help you out: http://support.apple.com/kb/ht4098

Re: How to cancel subscription

Same thing happens to me today. How do I xxxxx cancel this subscription? Thank you for any assistance!

Hi again Jorge,
I can only find you in our system with the email address you use here in the forums. And there is no order history under that email. I think you may want to give Adobe Customer Care a call, and let them know the date that you were charged. They may be able to track down your order. Here is the contact information: Contact Customer Care
Best,
Sara

HT4943 How to cancel subscriptions in newsstand?

I can't find the place to cancel my magazine subscription. I don't want it to automatically renew.
Thanks,
Tom

Tom Oconnell wrote:
I can't find the place to cancel my magazine subscription. I don't want it to automatically renew.
Thanks,
Tom
Try Here > http://support.apple.com/kb/ht4098

How to cancel my personal subscription to CC so I can use my second team licence from work at home?

How to cancel my personal subscription to CC so I can use my second team licence from work at home?
Hi there, I have both a personal subscription and a team subscription to Creative Cloud. This means I also have to adobe.com accounts.
My boss just informed me that I have 2 licences on the team plan, and I should be using my other team licence at my home office. (Can't do corporate work on a personal computer).
So, how do I easily cancel my personal subscription and add my team subscription on my home computer? I'll need the second licence of software to be for a mac (my office computer is a PC).
Hope this makes sense. Thanks so much!
~Charity Meinhart

@quahsweekoon1
You can cancel recurring payments as shown in this guide: https://support.skype.com/faq/FA1881/
In case recurring payment already went through then you would need to contact customer service. They will check your account and if you are eligible they can issue the refund for the payment.
In order to contact customer service you will need to follow this link: http://www.skype.com/go/support.login
Here's also a guide: https://support.skype.com/faq/FA1170
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

I want to cancel a subscription of national geograhpic megazine. Pls let me know how to cancel. I accidently subscribed 1 year.

I accidently subscribed ' National Geographic' Megazine for 1 year. I want to cancel it out.Please let me know how to cancel it out. Thanks

If you just want to cancel auto-renewal of the subscription then go to your iTunes Store account info (Pull down Store > Vew my account), scroll down to Settings and click the "manage" link next to subscriptions. Set auto-renew to off for Nat Geo.
If, on the other hand, you want a refund, you'll need to contact iTunes Store support directly: <https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4>. However, according to the TOS you agreed to when you created your iTunes Store account all digital sales are final. If you're polite, though, and make your case iTunes Store support will probably be able to help you.

How to cancel an a purchased subscription

i have recently purchased adobe reader subscription but it didn't work i want to cancel the order and get refunded

Hi parwiz Ahmad Noori,
Happy New Year! The resource below will explain how to cancel your subscription.
Manage your auto-renewing subscriptions - Apple Support
http://support.apple.com/en-us/HT202039
Use your iPhone, iPad, or iPod touch to manage subscriptions
From the Home screen, tap App Store.
Tap Featured from the menu at the bottom.
Scroll to the bottom of the page and tap your Apple ID. If you don't see your Apple ID, tap Sign In and enter your information. Then tap your Apple ID.
Tap View Apple ID.
If prompted, enter your password and tap OK.
On the Account Settings screen, scroll down and tap Manage App Subscriptions.
Tap the subscription you want to manage, then choose a subscription category.
Use the options to manage your subscription. You can choose a different subscription period, or turn off Auto-Renewal.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
I hope this information helps ....
- Judy

HT204088 I don't want to install iTune, how to cancel auto-renewal or manage my subscriptions.

I don't want to install iTune, how to cancel auto-renewal or manage my subscriptions.

You can only do it on a computer's iTunes (which doesn't need to be on your computer) or on an iOS device : http://support.apple.com/kb/HT4098

HT1904 How to cancel auto-renewal/manage my subscription on iPad

How to cancel auto-renewal/manage my subscription on iPad

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
On an iPad :
If you want to view your app subscriptions:
From your device's Home screen, tap App Store.
Tap Featured at the bottom of the screen.
Scroll to the bottom of the page.
Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
Tap the View Apple ID button.
Enter your password and tap OK.
From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
You'll then be taken to your App Subscriptions page.
To turn off auto-renewal:
From your Manage App Subscription page, choose an app subscription.
Tap the subscription category for which you want to disable auto-renewal.
Tap On to toggle the switch to Off.
You'll receive a confirmation message; tap Turn Off to confirm your choice.

How to cancel auto-renew subscription of ExportPDF

I am trying to do it from my adobe.com account, but there's no option to cancel auto-renewal, can you please guide me how to do it?

Hi Panayotis,
That is odd - I see a case open for you. Here is a doc you can utilize to cancel your subscription:
Cancel Subscriptions
Let me know if this helps!
Regards, Stacy

TS1702 How to cancel the auto renewal subscription for Australia Women Weekly

I purchased Australia women weekly 6 month subscription before, and now I want to cancel it. Itune auto renewed my subscription for another 6 month laterly.How can I cancel the auto renew now?

This article explains how to cancel auto renew magazine subscriptions in iTunes on the iPad and in iTunes on your computer.
http://support.apple.com/kb/ht4098

HT204088 How to cancel my auto-renewal or manage my subscriptions

Hi There,
How to cancel my auto-renewal or manage my subscriptions?

Welcome to the Apple Community.
The following article(s) may help you.
Auto renewing subscriptions

How to cancel subscription?

Similar Messages

Maybe you are looking for