How to cancel transaction of icloud storage plan purchase

i bought an iditional icloud space from and later found out that i didnt need that much space because i saw the apps that were taking up the space and removed it... now i want the 10gb i bought cancelled. how to i do that...is there a mail to send to apple for cancellation... i just did the transaction few hours ago...
thank you.
P.S is my first apple product

Does the info in this link help: http://support.apple.com/kb/ht4874 ?

Similar Messages

  • HT201318 how to be refunded for icloud storage plan purchase witin 15 days

    How can I get this refunded - there is no phone numer to call to get this taken care of?
    Item:
    10 GB storage plan, billed annually
    $20.00
    Subtotal:
    $20.00
    Tax:
    $0.00
    Total:
    $20.00
    * You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • How to cancel upgrade of icloud storage?

    Hi I upgraded from the 5 gb of storage to the 10 gb a year and do not need this… how can i cancel it? thanks

    https://discussions.apple.com/thread/3923611?tstart=0

  • How can I cancel my iCloud Storage plan?

    When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
    Result is that I now have an additional 20Gb Storage Plan.
    Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
    Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
    Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
    So I want to cancel my iCloud storage plan. Please can someone help me.

    Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
    Do any of the following:
    On your iOS device’s Home screen:
    Tap Settings > iCloud > Storage & Backup > Buy More Storage.
    Tap Downgrade Options, then tap to put a checkmark beside your current plan.
    To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
    On your Mac:
    Choose Apple Menu > System Preferences, then click iCloud.
    Click Manage, then click Buy More Storage.
    Click Downgrade Options, and enter your Apple ID password.
    Click to select your current plan (so that a checkmark appears), and then click Done.
    On your Windows computer:
    Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
    Click Manage, then click Buy More Storage.
    Click Downgrade Options, and enter your Apple ID password.
    Click to select your current plan (so that a checkmark appears), and then click Done.

  • Cancel iCloud storage plan from 20.0 cost $ 0.99 to 5GB cost free

    I Have a iPhone 5s last week but how can I cancel my iCloud storage plan from 20.0GB cost $ 0.99 to 5GB cost free
    ssomeone tell me because I don't want to pay the bill

    This explains how to downgrade to the 5GB free plan: iCloud storage upgrades and downgrades.

  • Cancel Icloud Storage Plan

    i Would like to cancel Icloud Storage plan , but currently Iphone spoil and Computer have done reformat unable to cancel the setting , in this case how i can cancel the Icloud Storage Plan now , pls help

    To downgrade see the instructions on this page : http://support.apple.com/kb/TS4009
    If you want to cancel it during the current subscription period then you will need to try contacting iCloud Support : http://www.apple.com/support/icloud/contact/

  • How do I pay for my storage plan on iCloud?  I have followed the instructions "tap for account" but there is no facility to do this?  Help!

    How do I pay for my storage plan on iCloud?  I have followed the instructions but there is no facility to do this.  Help!

    Hi there jeanirismary,
    You may find the information in the article below helpful.
    iCloud storage upgrades and downgrades
    -Griff W.  

  • HT201318 how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

    How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.
    Thanks,
    Sammiefromtx

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • How do i purchase an annual icloud storage plan?

    how do i purchase an annual icloud storage plan?  I will not allow monthly charges to my credit card for my daughter's phone.  I want to buy a year using an iTunes card.

    Apple no longer offers those.
    (116796)

  • I do not want to be charged for iCloud storage plan how do I stop it?

    I do not want to be charged for iCloud storage plan how do I stop it?

    If you want to downgrade your storage to the free 5GB at the end of the current plan year, tap Settings>iCloud>Storage & Backup>Change Storage Plan, tap Downgrade options then choose the plan you want at the end of the current year.
    If you want a refund for a recent storage upgrade purchase, try calling 1-800-MYAPPLE (in the U.S.).

  • HT201238 How i can do to cancel a renewal  my storage plan.

    How i can do to cancel a renewal  my storage plan ?

    Please can you tell me how I How i can do to cancel a renewal  my storage plan. cancel the renewal of the next storage plan. Because I dont want to pay every year and I am not using my phone. Thank you in advance

  • HT201238 I paid to upgrade my iCloud storage plan but want a VAT receipt. How do I get one?

    Having gone through the usual process of following unhelpful circular links on Apple support I can't find any way of getting the VAT receipt I need for my iCloud storage plan upgrade.
    Can anyone offer some help on where I go to download this?

    The VAT info should be on the receipt.
    You did register your business account with Apple, correct?
    http://store.apple.com/uk-business/browse/campaigns/apple_business_experts

  • TS4009 How do I get an iCloud storage refund

    How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
    What do I do?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • HT201318 How do I downgrade my iCloud storage and get a refund within the 15 days?

    Help!
    How do I downgrade my iCloud storage and get a refund within the 15 days?
    I recently up-graded from 10 to 20GB in the middle of my storage plan, but I've changed my mind. How can I get a refund and revert my account back to its previous settings?

    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • I can´t donwgrade my icloud storage plan

    Hello,
    I bought a new storage plan for my phone, but it never worked, I could never back up my phone to my iCloud! And yes I followed all the instructions on your site, like plugging to a source and connecting with the Wi-Fi network. Besides all of this, it remained impossible to complete the back up. So I decided to do it manually in my computer and cancel my iCloud storage plan because of it uselessness, and on top of all the hard time I had, like paying and trying to make that **** back up work, you are now giving me a hard time on downgrading my plan! I demand that it´s downgraded right away! It´s been three months that I am paying something I´m not abble to use and nobody in apple support can find a way to help me!
    I beg for someone to help me please!
    Thank you

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com -  click 'See all products and services',  then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
    If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

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