How to change birthdate entered incorrectly for my child's apple id

An apple id has been set up for my child, but the incorrect birthdate was mistakenly entered.  As the adult, I am trying to set up Family Sharing on icloud, and it shows my child listed as an adult.  How do I change the birthdate to reflect he is a child?  When I log in as his apple id, and go to the "password and security" section, I answer the security questions.  When I go down the the "select your birthdate" section, and try to change it to the correct date, hit save, an error says "You cannot change your birthdate at this time".  I have logged out and logged back in a few times to try again, to no avail.  How can this be corrected?

I see this question posted 100 times I'm trying to find the answer as well. Does any respond and help out here?

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