How to change default page in webclient

Hi,
For business role Ic_agent, the default page is identify account when you login. I wanna change the default page to interaction record.How to configure? Thanks!
BR,
ROBERT

Hi Robert
1. check which is the Navigation bar assigned to the profile assigned to Agent.
2.. follow path : Customer Relationship Management  Interaction Center WebClient Basic Functions Define Navigation Bar Profiles, look for the navigation assigned to your profile.
3. selecting your Navigation bar profile from Define Profiles and goto Assign Entries to Profiles, here you have Navigation Bar ID and Tittle. Against each of the navigation bar id a position has been assigned.
4. The lowest position assigned to Navigation bar Id will be set as default.
In your profile lowest position has been assigned to Identify Account, you assign even lower position to whichever ID you want to assign as default.
Hope this will help.
Rgds
Mallikarjun

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