How to change my 4th generation iPod with 5th generation iPod under exchange program

how to change my 4th generation iPod with 5th generation iPod under exchange program in uae?

Apple does not have such an exchange program.  There is a general "recycling" program
http://www.apple.com/recycling/ipod-cell-phone/
(see International link in the right column)

Similar Messages

  • HT1212 ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work.

    ipod Touch 5th generation. I changed the original passcode and then forgot, so it says 'iPod is disabled'. It hadn't been synced with iTunes, so I switched it off, held home button, connected to Mac, did restore on iTunes twice but it doesn't work. Help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I have my ipod nano 5th generation and when i plugged it to my computer it is recognized but i cant do anything. On the ipod all i can see is a black screen with the apple sign! How can i fix this?

    I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?

    Howdy Lumagofe,
    I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
    Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
    If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
    If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
    All the very best,
    Sterling

  • How do  I change the duration of a song on the iMovie app on an iPod touch 5th generation?

    I have an iPod touch 5th generation and I downloaded the iMovie app on it. I want to make a movie and I put a song and picture on there. How do I change the duration of the song?

    Hello MisfitxCaleb,
    The help article for iMovie linked below details how to adjust the duration of audio tracks.
    Arrange audio clips
    http://help.apple.com/imovie/iphone/2.0/index.html#knaddae6c843
    Cheers,
    Allen

  • HT1212 Up to how long will my iPod touch 5th generation be disabled with ios7? The screen doesn't say anymore...

    I can't remeber my iPod touch 5th generation's pass code. I know the four numbers included, just not the sequence. It disabled yesterday at 6pm, and it's now 11am and still disabled. Also, when I first got my iPod, my friend synced it with her iTunes, so I can't plug it into mine.
    I have a lot of pictures and songs that I really don't want to lose, by just restoring it, if I can even do that.
    So, my question is either,
    1. Up to how many hours can my iPod be disabled for? (The new iOS won't tell us!) And how long will it disabled after each try??
    2. Is there any way to get the pass code off my iPod touch without losing all my apps, music, pictures, ect.?
    Thank you!!

    If it says "iPad is disabled" it is never going to time out.  At that point, your only option is to restore it in iTunes.
    If you have a backup in place now (in iCloud or iTunes) once restored, you can restore from backup, but the only way to un-disable the device is to restore it.
    http://support.apple.com/kb/ht1212

  • I cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync and i can't add songs to my iPod

    i cannot sync,back up or add songs to my iPod Touch 5th generation 32 GB-whenever i make changes and click the apply/sync button it takes hours but still it doesn't sync or add music to my ipod............i thought there was a problem with itunes so i uninstalled it and downloaded the latest version but still the problem continued....the picture below shows how it looks after 28 minutes of syncing........
    The picture below shows all the apple software that i have installed

    - Reboot computer
    - Try another cable and USB port
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • HT1222 I have a Ipod touch 5th generation and for got my passcode and need to  change it but every time I connect it to itune I get a error message say it has tobe unlock before it can be restored

    My wife and I brought a Ipod touch 5th generation for our grandson after which he let a bully at school take it from him and change the passcode. We retrieved the ipod from the young man with a fare amount of run around.  But now we are lockout. of it and when we look up how to reset it we where told to connect to itune,but when doing so I got a error message stating that the device had to be unlock before it could be restored. Is there another way that I may restore the Ipod?

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    If your iPod is defective and not abused Apple will exchange it at no cost.
    Apple Retail Store - Genius Bar

  • How to reset ipod touch 5th generation without using itunes

    I am locked out of my IPod touch 5th generation because my password was changed on me. It says my ipod is disabled and I need to connect to itunes. However, I can not get itunes where I am so I need to know how to reset my ipod without itunes.

    Only if:
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
    otherise with a computer with iTunes and an interent connection
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Anyone else having WiFi problems with the IPod Touch 5th Generation?

    I upgraded my old IPod Touch 3rd Generation to a 5th Generation yesterday. I've noticed however that for some reason the wi-fi connection on the 5th Generation drops off all of a sudden for no reason at all and I can't figure out why. Anyone else having similar problems? If so what did you do?

    Does the iPod connect OK to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect OK?
    Did the iPod connect before?
    If only your network then it could be a problem with your network
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod Click Wheel games compatible with ipod nano 5th Generation

    I've found the iPod Click Wheel Games by clicking the triangle that appears next to the "App Store" tab and clicking the third option, "iPod Click Wheel Games." But when I look at the details of any of the games it says they are compatible with:
    "This game is compatible with iPod nano (3rd and 4th generation), iPod classic, and iPod (5th generation) only. It cannot be played on your computer, nor is it compatible with other iPod models or iPhone."
    Does this mean that I cannot use them on my iPod nano 5th generation? or is the iPod nano being referred to as "iPod (5th generation)"
    I guess it just seems silly that a game is only compatible with older versions or that the newest iPod nano can NOT operate older games.
    Can anyone explain this? or has anyone tried to download one of these iPod Click Wheel Games and found that it actually Does work for an iPod nano 5th generation?

    Can anyone explain this?
    I can't but Apple should be able too - U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • Ok my Ipod touch 5th generation will not turn on, and i have tried other steps i have seen like holding down different buttons and try to restore but it will not restore and no matter how long i hold down a button it wont turn on

    My ipod tocuh 5th generation battery died so i went to charge it and i would not charge so i did some reasearch and tried many steps such as hold down the buttons for a long time but nothing happened then i tried to restore it and it wont let it, it just comes up with error 1602 and ims cared i dont know what to do please HELP.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • How do you get the speck gemshell case off an ipod touch 5th generation

    I am trying to get the speck gemshell case that I purchased along with the "new" ipod touch 5th generation. It seems like a solid piece of clear see-through piece of plastic and it will withstand lots of drops with the added "lips"on the front of the ipod touch (one reason why i got this case. The other reason was to have my red ipod seen by all who wish to look at it.) but my problem with it is that it seems "too solid". The case is hard to put on and REALLY hard to take off. I have read on some websites that you can take a credit card as a way of taking the case off but I want to figure out how to take it off without ruining my ipod or bending the case?

    Contact the manufacturer
    http://www.speckproducts.com/contacts
    There support page
    http://www.speckproducts.com/instructions/
    does not list instructions for Gemshell case

  • How to stop game crashing for iPod Touch 5th Generation?

    I use iPod Touch 5th generation. I have 17 applications, 27.9 GB capacity, 16.9 GB available, 11.0 GB used and I have iOS 7.1.2. When I play Dungeon Hunter 4, Eternity Warrior 3 or Real Racing 3, it like blinks or crash and so I have to start the game again, does anyone know how to fix this crashing?

    Hello Sweetie67
    Check out the article below to troubleshoot issues with apps downloaded from the App Store are crashing.
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/TS1702
    Regards,
    -Norm G.

  • How to find my preferences in my iPod touch 5th generation?

    Sorry but don't know how to find my preferences in my iPod touch 5th generation. Could somebody help me?
    Thank you,

    iOS devices do not have "preferences" All stuff normally in Mac computer "Preferences" are in Settings app, the app with the icon of gears

  • I have an ipod nano 5th generation. the problem with it's that it doesn't show in itunes when connected to the laptop and it switches on on its own and songs start playing the battery gets consumed too fast after full charge. what is the actual problem?

    i have an ipod nano 5th generation. the problem with it's that it doesn't show in itunes when connected to the laptop and it switches on on its own and songs start playing the battery gets consumed too fast after full charge. what is the actual problem?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

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