How to change my billing information
I want to change my credit card info, but iTunes won't let me. The first few times I tried, it said the security code was wrong. Now it says to contact iTunes support in order to complete my purchase and I can't find any Q&A's similar to mine. Any Ideas??
Start with the AppleID page and go to Manage Account.
Similar Messages
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I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.
Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I just want to change my billing information!!!!!! How do i do this?? So frustrating
Start with the AppleID page and go to Manage Account.
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How do i change my billing information
help ? please
how do i change my billing information ? it will not let me buy apps with my itunes card eventhough i already redeemed it . It says i have to click visa,paypal,etc..?Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???
Have you tried here > Changing Account Information
http://support.apple.com/kb/HT1918
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
HT201359 how can i change my billing information
how can i change my billing information on my iphone 5
Welcome to the Apple Community.
When in the Store on your device, navigate to music > featured (other locations work too) and scroll to the bottom of the page. Tap on your ID and choose View Apple ID when prompted. Enter your password when prompted then tap payment information on the next page. -
HT1689 how do i change the billing information on my itunes store account?
How do i change the billing information on my itunes store account?
I need to change the credit card information on the account.
Thanks,Instructions here > iTunes Store: Changing account information
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For a week now I've not been able to change my billing address or information OR change the credit card I wish to use on itunes. I've tried resetting the cache and warning messages, restarting my machine, and contacting itunes support. This is rediculous. I recieved an e-mail 4 days later saying that I couldn't use that credit card? The funny thing is, I have another account that can... So why can't I change it on this account? This is my main account and I want to use my main credit card. So finally they just deleted my old credit card information. This is fine, but I still can't add a credit card or even just change my billing information. This is absolutely ********. How hard is it to have your customers edit form information and store it in your database? Seriously, I'm so upset right now. Apple is known for being user friendly, how is this user friendly? I can't change my own billing information? I also feel like I'm one of the only people in my group of friends that actually pays for all of their music/movies, but now I can't even do that? This is so upsetting. Apple, I'm so disappointed in you.
Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.
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How to change my billing info to none in my app store
How to change my billing info to none in my app store
ITUNES WITHOUT CREDIT CARD
If you want to create an Apple ID without a credit card then this article will help you http://support.apple.com/kb/ht2534 -
Hello after changing my billing information my account is still not working. I think the sistem is still looking for my old billing info. and that info is not working anymore. will you please check it and advise.
Welcome to the Apple community.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
If you have already changed your account information with Apple at my Apple ID, in order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
Created an apple I'd using a wrong e-mail address. Can't access the e-mail to varify the Apple ID in order to be able to change the account settings. Any idea how can change the account information without having to varify the account through the e-mail?
You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway... -
i bought a ipod and the person that were pick it up for me at the applestore have to travel. now another peson will pick it up for me, how i change the pickup informations at website?
Call the Apple Online Store, have your order number handy and talk to them. The phone number is shown in the Contact Us link on the bottom right of this screen.
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I want to change my billing information
I want to change my billing information while I have $0.01 credit
Hi Nawaf-77,
If you are looking to change the billing info on your iTunes Store account, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
HT1918 i need help with changing my billing information
hi iv followed the instruction on how to change my billing details and a message on my iphone 5c saying, your payment method was declined. please enter another payment method, i dont understand whats going on im not sure if i owe the apple app store money but i carnt see how i could when iv always had enough money in my account to pay for the product iv purchesed, this is causeing me alot of problems as i can not download important app that i need to proform my job.
please help
ashleyWhat are you trying to use as your payment method ? If it's a debit card then I don't think that they are still accepted as a valid payment method in all countries - from this page :
You may be able to use other payment types in your country, like debit and Maestro cards.
which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
Hi I've tried changing my billing information on settings and iTunes and it's still referring me to the apple support website anybody no why this is happening?
If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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