How to change my software update server?

I have recently bought a used Macbook Pro. I want to update the software, but it keeps showing:
"The Software Update Server (omega.ayna.com.lb) is not responding. Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance."
I'm an Apple newbie, so I need steps and help please.
Thank you in advance.

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Similar Messages

  • I don't know much about computers can anyone walk me through this ? How Do I Change The Software Update Server Address On A Client  ? what do I open and how do i put it in the right spot?

    I don't know much about computers can anyone walk me through this ? How Do I Change The Software Update Server Address On A Client  ? what do I open and how do i put it in the right spot?

    The simplest method is to run a defaults command on the client Macs (easily pushed via Apple Remote Desktop):
    defaults write com.apple.SoftwareUpdate CatalogURL 'HTTP_URL_FOR_CATALOG'
    for a user. If you run it via sudo it will set it for whenever you use softwareupdate as root.
    The HTTP_URL_FOR_CATALOG has been changed with Mac OS X 10.6.  If you use MCX it will automatically pick the new catalog – however if  doing it manually the following URLs need to be used for whichever  client version is in question:
    Mac OS X 10.4: http://mysus.example.com:8088/index.sucatalog
    Mac OS X 10.5: http://mysus.example.com:8088/index-leopard.merged-1.sucatalog.sucatalog
    Mac OS X 10.6: http://mysus.example.com:8088/index-leopard-snowleopard.merged-1.sucatalog
    Mac OS X 10.7: http://mysus.example.com:8088/index-lion-snowleopard-leopard.merged-1.sucatalog
    Mac OS X 10.8: index-mountainlion-lion-snowleopard-leopard.merged-1.sucatalog
    To double check this applied you can run the following command:
    /usr/libexec/PlistBuddy -c Print /Library/Preferences/com.apple.SoftwareUpdate.plist
    and /usr/libexec/PlistBuddy -c Print ~/Library/Preferences/com.apple.SoftwareUpdate.plist
    to see what settings are for the computer and user appropriately.
    If  this is working correctly when running Software Update (GUI) you should  see the server address appear in parenthesis in the title of the  window.
    MCX
    Another alternative is to use Workgroup  Manager to manage the preferences via MCX from your server. This can be  done for users, or for computers if they are bound to your Open Directory.
    If you are using 10.5 Server or newer: you can simply use the Software Update section under Preferences.
    Manually:
    Choose the accounts, computers, or groups to have the preference applied to.
    Click on Preferences, and then the Details tab
    Press the Add… button and navigate to /Library/Preferences/com.apple.SoftwareUpdate.plist
    Press Edit…
    Under Often, add a New Key and enter the name CatalogURL
    Make sure the type is string and then enter your SUS URL (eg. http://mysus.example.com:8088/index.sucatalog or if using 10.6: http://mysus.examle.com:8088/ – see above from the defaults section)
    Press  Apply Now, then Done. Once users/computers have refreshed their MCX  settings (usually the next login or restart) the new settings will take  over.
    If this is working correctly when running Software  Update (GUI) you should see the server address appear in parenthesis in  the title of the window.
    In order to have a system-wide configuration one has to run the following:
    sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://your.updates-server.lan:8088/index.sucatalog"
    In order to correctly work both on Leopard and Snow Leopard the right command to issue is:
    defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL "http://your.updates-server.lan:8088/index-leopard-snowleopard.merged-1.sucatalog"
    Happily used and tested on my network
    The DNS trick that Chealion points out is fantastic. I use it at our office, and every computer on our LAN  will automatically pull the updates from the local repository at high  speed without any configuration.
    Create the swscan.apple.com DNS zone on your internal DNS server, and have it resolve via an A record to your Mac
    Tags: automaticupdates mac clients macosx setting as default software update
    Category: Serverfault
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    Comment
    - See more at:  http://www.eonlinegratis.com/2013/how-do-i-change-the-software-update-server-add ress-on-a-client-mac-to-use-my-own-server/#sthash.YhHp5zWk.dpuf

  • How do I change Software Update server back to normal w/o server access Lion 10.7.3?

    Hello,
    I upgrade Mac OS 10.7.3. from a network with Lion Server in th eoffice, using software update utility. I changed domain to access to upgrades and works fine.
    Now i`m working our of the LAN, and every time request software update , show me a message saying "Cannot find  nnnn.server.com", and cann`t make upgrades from apple`s server.
    I changed domain , an clear lines, but message repeat. All the time search on software update server from office server.
    Any body can help me to know , how can i change the software update server on Mac OS 10.7.3  to search from apple`s upg

    I tryed but dont chenged.
    show you results:
    iMac-Casa-1:~ salomon$ defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
    2012-04-29 11:45:31.623 defaults[426:707]
    There is no (CatalogURL) default for the (com.apple.SoftwareUpdate) domain.
    Defaults have not been changed.
    2012-04-29 11:45:31.626 defaults[426:707]
    There is no (CatalogURL) default for the (com.apple.SoftwareUpdate) domain.
    Defaults have not been changed.

  • Deprovision Clients to use Apple's default Software Update Server

    I have our macs set-up to use our local SL Server's "Software Update Server" - now 2 macs are being removed the local environment, and taken home with the employee's. The only real change that I see needed, is to change the software update server from our own, to Apple's default. Any idea how to change back, or what Apple's is?
    This is how I set them originally:
    defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://ourlocalserver.com:8088/index-leopard-snowleopard.merged-1.sucatalog
    I imagine its similar command to remove or change the URL.
    edit--
    nevermind, found it in the support docs
    To point the unmanaged client computer back to the Apple Software Update server, use the following command:
        defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL

    I guess if 10.4.5 comes out your 10.4.3 machine will show the 10.4.5 combined updater. But you'll only be able to install every other system release that way.
    I guess that didn't help much... Sorry. I'd really be interested in a correct solution to this as well.
    Regards MacLemon

  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

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    Thank you.

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  • How do I reclaim disk space, no longer using Software Update Server

    Hi All,
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    Ron

    The answer should be that you are fine.  The structure of the folder should contain a Data/html path.  Inside the html path is all the downloads.  You should be able to delete the contents of the html folder and be perfectly content.  Purging the contents used to be a troubleshooting tactic.
    R-
    Apple Consultants Network
    Apple Professional Services
    Author "Mavericks Server – Foundation Services" :: Exclusively available in Apple's iBooks Store

  • HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

    i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

    Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

  • TS1814 i press restore and update then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?

    i press restore then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?

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    We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Your request Could Not Be Completed?"
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