How to change number for support message in satellite system

Hi,
When i'm creating the messages in the satellite sytem the messages are generating with internal number range(0000002345) of solman.I would like to change to external number as (9999000000).
Please help me to resolve the issue.
Regards,
Eswar.

Hello,
SPRO > Solution Manager > Basic Settings > Scenario Specific Settings > Service Desk > Check Number Range for Service Desk Message
Check Number Range for Service Desk Message
Use
In this Customizing activity, you check the new internal and external number ranges for the Service Desk.
Activities
1. Select the transaction type SLFN.
2. Choose Goto -> Details.
3. Check the internal number range 01 and the external number range 02 under Transaction / Numbering.
4. Save your entries.
I hope this helps.
Regards,
Paul

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Hi,
Follow this blog u can set up ur service desk
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/people/bruyneel.guillaume/blog/2008/05/02/service-desk-implementation-guide-part-i
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SAP_BASIS     700     0012     SAPKB70012     SAP Basis Component
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SAP_HR     600     0018     SAPKE60018     Human Resources
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EA-IPPE     400     0010     SAPKGPID10     SAP iPPE
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EA-DFPS     600     0010     SAPKGPDD10     SAP Enterprise Extension Defense Forces & Public Security
EA-HR     600     0018     SAPKGPHD18     SAP Enterprise Extension HR
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EA-RETAIL     600     0010     SAPKGPRD10     SAP Enterprise Extension Retail
EA-GLTRADE     600     0010     SAPKGPGD10     SAP Enterprise Extension Global Trade
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IS-OIL     600     0010     SAPK-60010INISOIL     IS-OIL
IS-M     600     0010     SAPK-60010INISM     SAP MEDIA
IS-H     600     0010     SAPK-60010INISH     SAP Healthcare
IS-CWM     600     0010     SAPK-60010INISCWM     Industry Solution Catch Weight Management
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FI-CAX     600     0010     SAPK-60010INFICAX     FI-CA Extended
FI-CA     600     0010     SAPK-60010INFICA     FI-CA
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ECC-DIMP     600     0010     SAPK-60010INECCDIMP     DIMP
IS-UT     600     0010     SAPK-60010INISUT     SAP Utilities/Telecommunication
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Hi Guru,
I'm learning SAP Solution manager service desk tools (on EHP1 SP22). I've managed to activate it and I can create the message from satellite system (with SLFN as default transaction type). Is it possible to change default of transaction type while creating support message from satellite system (e.g. using ZSLF, etc)?
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How to change number for support message in satellite system

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