How To Change of Credit Card Information When Purchasing an App?

Hello, when I firest registered for my Blackberry ID, I have logged my credit card information. Unfortunately, due to security issues, I have requested to cancel that credit card and change to a new account number. However, when I try to purchase another app and edit my credit card details, I have encountered an error which does not allow me to save my new billing information?
Can you advise how to change this so I can proceed purchasing apps again?
Note: My credit card is verified as active.

KB26621 How to change the payment method in BlackBerry App World for either the BlackBerry PlayBook or BlackBerry smartphone
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • How can I change my credit card information when I pay my bill?

    I have been trying to add funds to my prepaid phone for four hours now.  I was able get in to pay but on the page where I want to add $100, they have my old credit card info which is expired and I want to put in my new information.  How can I do that please? 

    Randeg,
    Updating your payment information on your account is important. We want to make sure everything continues to work great for you. You can find steps to make payments and update your payment info at http://vz.to/1DCttSE!
    AndrewT_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • HT1918 How do I change my credit card info when I am permently signed into iTunes on my iPad?

    How do I change my credit card info when I am permently signed into iTunes on my iPad?

    go to iTunes on a computer, log in with your Apple ID and select 'account'.
    Go to 'payment information/method' and select 'none' next to the creditcard options. Save changes.
    Done.

  • HT2731 How do I change my credit card information to my old credit card? I use this one for all Apple charges.

    How do I post my charges to my current credit card? We've been using this one except for 1 chg I used as a gift. Prefer our WFB bank card to be on all Apple and iTunes Store as well as all the charges as they've been for 4 years. Thanks. Lilaine Hartmann Freeman
    <Phone Number Edited by Host>

    Hi Lilaine Hartmann Freeman,
    Thanks for using Apple Support Communities.  This article explains how to update the credit card information for your Apple ID using iTunes:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
    Cheers,
    - Ari

  • How can I change my credit card information of my apple ID?

    how can I change my credit card information of my apple ID?

    start itunes on your computer
    click itunes store icon
    click on your appleID should be in the right corner of the top bar
    change credit card info till the cows come home

  • How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account

    How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account

    Click the none option for your credit card when you review your apple id

  • TS3297 What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5114 how do I change my credit card information for itunes?

    how do I change my credit card information for itunes?

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and selecting 'View Apple ID' on the popup (that should also give you a payment link on your account's page)

  • HT204053 How do I change my credit card information?

    How do I change my credit card information?

    You can log into your account via the Store > View My Apple ID menu option (if you are on iTunes 11 on a PC then Alt-S should get the Store menu to appear), and on the screen that you taken to there should be a Payment Information line with an Edit button to the right of it

  • How do I delete credit card information from my profile?

    How do I delete credit card information from my profile? When I simply delete it, the system forces something to be in those fields. When I type random info in, it forces accurate info. I DON'T want to store credit card info.

    To remove it from your account, tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page from where you can change remove/change your payment details.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

  • I need specific instructions on how to change my credit card informaiton for iTunes Match

    I have looked everywhere in the Apple system to get instructions to change my Credit Card number for iTunes Match.  I found the instructions on how to change my payment information in the iTunes Store Account but when I follow those instructions, they are not correct.  What happened is that I had to cancel my credit card and my bank issued a new credit card andin the meantime, Apple tried to renew my iCloud account and it was rejected because I had not changed my credit card information on file.  Now I am trying to change my credit card information and I cannot accomplish that task.  Can someone help me?
    <Email Edited By Host>

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.
    It sounds as if you have already found the method to change your card details, but just to confirm: go to the iTunes Store. Click 'Account' under 'Quick links' at the right. Log in.
    Where it says 'Payment Information' click on 'Edit' to the right of it.
    You should then be able to enter the correct card details.
    Is this not working? Do you get an error message?

  • How do I remove credit card information from iTunes account?

    How do I remove credit card information from iTunes account?

    If you have an unpaid balance or payment due, you can't select None as your payment type.
    To see which order you need to pay for, view your purchase history.
    When you sign in to the store, you may see a message that there was a billing issue with your last order.
    Click the Billing Info button to see the order.

  • How to remove my credit card information from my icloud account?

    how to remove my credit card information from my icloud account?

    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
     Cheers, Tom

  • Im trying to change my credit card information and it keeps telling my security code is wrong and it's not wrong!

    Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?

    This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.

  • How do you remove credit card information from your Apple ID

    How do you remove credit card information from your Apple ID.?  My dad was using my iTunes for awhile and he put his credit card on it and now, everything I want to buy something on the App Store or on iTunes, it asks for my dad's credit card information.  I want that taken off.  I just got some iTunes cards that I want to use but it won't let me

    Do you mean the App store? Both iTunes and the App store use what ever is set up on your appleID, be it credit card or iTunes card. Its the same account.

Maybe you are looking for

  • Why do i have to contact support every time i buy an app?

    I can't believe I am the only person experiencing this. I've been an apple customer for over six years. I have two personal ipads, one work ipad, and two personal iphones with them. For some unknown reason this year they decided to put some restricti

  • Sjsws 7 sp5 on fedora core 10 compile error on php 5.2.9

    I am trying to compile php 5.2.9 and get the following error during make: sapi/nsapi/nsapi.c:62:19: error: nsapi.h: No such file or directory There was a post (http://developers.sun.com/webtier/reference/techart/php2.html) which seemed to address thi

  • Problems with Purchase Requisition

    Hi Experts... I'm using the program BBP_EXTREQ_TRANSFER to transfer the PR from R/3. But i have a problems with the purchase group. The system doesnt get the purchase group from PR in R/3. When the PR came to SRM as SC the purchase group is different

  • RSS Channels Not Working in V3 Admin

    Hi All, After creating a RSS channel in BC Admin V3, everytime I use "Actions" to attempt to either "Add RSS channels to a webpage" or "Get RSS html code"; the pop-up window appears momentarily then shuts again? Also, there doesn't appear to be RSS C

  • How to gift to a navy sailor

    My brother is a helicopter pilot for the US Navy, and is now deployed.  He would like some new apps and songs for his iPad! He has no internet connection to so he is not able to download items from the app store.  I was hoping to send him a flash dri