How to change the password and username in the scan to email function of a HP laserjet 300

Trying to set up the scan to email function. Using the printer pad, I get as far as getting to  SMTP outgoing and then I get an error message that the username or password is incorrect.    I do not know what the correct  username or password is.
I would like to get rid of what ever the incorrrect information is and  redo the information.  NO one seems to understand the problem.  Any help?

@Ray2905 
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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