How to check job failure reasons in Prime Infrastructure

We have PI version 1.3. I applied a CLI template and I saw the job's last run status is Failure in the Jobs Dashboard. But I cannot see any detail information about why it failed. Is there anyway we can see the job failure reasons? Thanks.

Thanks for the tip. Acutally I cannot see that small circle in jobs dashboard. I finally found out I need to click on the job, then click on History, then the small circle is there under the History.

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A job in Cisco Prime Infrastructure 2.1 has been running for 50 days

I found a job (SAM_Poller_22_15_GETVPNPoller_1878262177) in cisco prime infrastructure 2.1 (Administration -> Job Dashboard -> System-defined), which has been running for about 50 days. Is this normal? How can I stop it? Thanks for any help..
SAM_Poller_22_15_GETVPNPoller_1878262177
PollerJob
In-Progress
Running
2014-09-19 01:28
49 Days 01 : 28 : 37

Not normal, seems to be stuck. Try to stop (ncs stop) and start (ncs start) the system processes, which should stop this job.
If it happens again, i would recommend to open a TAC case for further investigation.
-Thanks
Vinod

Cisco Prime Infrastructure and VLAN fetch

I have about a dozen systems which are showing up under the Archive Failed Devices section of Device Work Center -> Configuration Archives. The reason is Fetch VLAN configuration - Command failed. All of the affected devices have something in common in that they are all managed by hitting a publicly routable IP address outside of the network on which the NCS server lives (NCS IP is 172.19.40.51). To the devices, NCS looks like it is coming from an publicly routable IP address (because it is NAT'd by the firewall). I suspected that the issue was that NCS was trying to TFTP the VLAN.dat file to the NCS server but that it was trying to send it to 172.19.40.51 instead of the NAT address. I turned on debugs on one of the affected devices and sure enough I see that the device is trying to TFTP something to 172.19.40.51. Of course that will never work. I can find no way within the Admin UI of Cisco Prime to change this behavior such that NCS will try to collect the VLAN.dat file in some other way or use the NAT'd IP address for the copy attempt.
Is there a way to get it to use something other than TFTP? Is there some way to turn this off entirely so that it doesn't show up in the Archive Failed Devices section? Prime seems to be able to parse the VLANs by way of the configuration file (since we use transparent mode throughout) so it seems like an extra step I don't need.

Marvin,
This is where everything goes off the rails for me when it comes to understanding Prime Infrastruction, Prime LMS and everything that you're talking about. Refer to this link: http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-lan-management-solution/data_sheet_c78-697479.html
How should I interpret this?:
"Cisco Prime Infrastructure 1.1 bundles campus switch, branch, core routing, and wireless LAN management into a single, easy-to-order solution that enables businesses and enterprises unparalleled operational efficiencies and investment protection. The bundle consists of:
● Cisco Prime LAN Management Solution, which delivers simplified management of Cisco® Borderless Networks and reduces operations costs by aligning network management functionality the way network operators do their jobs
● Cisco Prime Network Control System, which provides complete wireless LAN management with converged user and access management, and integrated lifecycle management of branch routers
For more information about Cisco Prime Infrastructure, please visit http://www.cisco.com/go/primeinfrastructure."
Am I wrong to assume that the first bullet point, which states "Cisco Prime LAN Management Solution" is referring to Prime LMS 4.2?
Thanks,
Steven

Cisco Prime infrastructure template undeploy

Hi,
I am new to cisco prime, I have create the new Trap receiver template and deployed to one of the wireless controller and saved the deployment
Now I want to undeploy the templates, When I tried undeploying the templates for same wireless controller, I got the warning message stating "Failed to undeploy the template"
Please advice on below points
1. How to undeploy the templates in cisco prime infrastructure
2. Where to find the snmp traps ( steps to check the snmp traps) in cisco prime.
Please Help!!!!!

Using System Logs
Prime Infrastructure logs all error, informational, and trace messages generated by all devices that are managed by Prime Infrastructure.
Prime Infrastructure also logs all SNMP messages and Syslogs it receives.
You can download and email the logs to use for troubleshooting Prime Infrastructure.
Step 1 Choose Administration > Logging. The General Logging Options Screen appears.
Step 2 Choose a Message Level.
Step 3 Check the check boxes within the Enable Log Module option to enable various administration modules. Check the Log Modules option to select all modules.
Step 4 In the Log File Settings portion, enter the following settings. These settings will be effective after restarting Prime Infrastructure.
Note The log file prefix can include the characters "%g" to sequentially number of files.
Step 5 Click the Download button to download the log file to your local machine.
Note The logs.zip filename includes a prefix with the host name, date, and time so that you can easily identify the stored log file. Included in the zip file is an html file that documents the log files.
Step 6 Enter the Email ID or Email IDs separated by commas to send the log file.
Note To send the log file in a mail you must have Email Server Configured.
Step 7 Click Submit.

Prime Infrastructure v2 - want to increase Swap space

Hello,
How can we increase Swap space at Prime Infrastructure v2.x? Do we keep TAC support? Will the installations with increased swapspace be still upgradeable?
We monitor customer systems and there are CPI's as well via CA Spectrum. Some of them get into our attentention with Swap-Space alerts indicating to us we need to increase its Swapspace to improve the performance of the CPI's in question.
thx for hints, Steffen

Yes Terry
I did, but when iam restarting system at the time of initialization that is showing swapon: no such device or address [Failed]
why

How to find the reason for a job failure

Hi,
I have created a job .
It was running fine. But after few days it showed the status as broken.
How do we find the reason for a job failure ?
Thanks.

There should be a trace file in the either the udump or bdump (depending on Oracle version) directory on the DB server. If the job is broken it has probably failed 16 times, so you should have 16 trace files - each possibly showing the same error. The relevant trace files will have j00 in the name, showing that they were generated from dbms_job.
Ben

How to find out batch job failure and taking action:

Normally We will monitor the batch jobs through transaction code sm37 for job monitoring. In SM37 we will give a batch job name date and time as input. In the first step we will check the batch job for the reason failure or check the spool request for the batch job for failures an help in analyzing the error
I understand from the my experience is that the batch may fail due to below reasons.
1.,Data issues : ex: Invalid character in quantity (Meins) field >>>> We will correct the corresponding document with correct value or we will manually run or request the team to rerun the batch job by excluding the problematic documents from the batch job variant so that it may process other documents.
2.Configuration issues : Materials XXXX is not extended for Plant >>>> we will contact the material master team or business to correct the data or we will raise sub contract call with support team to correct he data. Once the data been corrected and will request the team to rerun the batch job.
3.Performance issues : Volume of the data being processed by the batch job ,network problems.>>>Normally these kind of issues we will encounter during the month end process as there will lot of accounting transactions or documents being posted business hence it may cause the batch job failure as there is enough memory to complete the program or select queries in the program will timeout because of volume of the records.
4.Network issues. : Temporary connectivity issues in other partner systems :Outage in other partner systems like APO or other system like GTS will cause the batch job failure as Batch job not in position to connect other system to get the inforamtion and proceed for further steps.Nornmally we will check RFC destination status by running a custom program weather connectivity between system are in progress or not. then intimate other partner system for the further actions, Once the partner system comes online then we will intimate the team to restart or manually submit batch job.
Some times we will create a manual job by transaction code SM36.

I'm not sure what the question is among all that but if you want to check on jobs that are viewable via SM37 and started via SM36. The tables are TBTCP -Background Job Step Overview and TBTCO - Job Status Overview Table.
You can use the following FM to get job details:
GET_JOB_RUNTIME_INFO - Reading Background Job Runtime Data

How to check my job name from the database...

I have written one job scheduler which is as follows :
SQL> ED
Wrote file afiedt.buf
1 DECLARE
2 X NUMBER;
3 JobNumber NUMBER;
4 BEGIN
5 SYS.DBMS_JOB.SUBMIT
6 (
7 job => X
8 ,what => 'scott.SPLITSMS;'
9 ,next_date => SYSDATE+1/1440
10 ,interval => 'SYSDATE+1/1440 '
11 ,no_parse => FALSE
12 );
13 JobNumber := to_char(X);
14* END;
15 /
PL/SQL procedure successfully completed.
Now I want to check whether the job has been really created or not?
so for that I have used the following command line:
SQL> SELECT JOB_NAME FROM DBA_SCHEDULER_JOBS WHERE JOB_NAME = 'SCOTT.SPLITSMS';
SELECT JOB_NAME FROM DBA_SCHEDULER_JOBS WHERE JOB_NAME = 'SCOTT.SPLITSMS'
ERROR at line 1:
ORA-00942: table or view does not exist
how to check my job name from the database...
what is the command used to check the job_name ????
and how can i ensure that my job scheduler is running properly...???
please help ........my dear friends.....!

957029 wrote:
Now I want to check whether the job has been really created or not?
so for that I have used the following command line:
SQL> SELECT JOB_NAME FROM DBA_SCHEDULER_JOBS WHERE JOB_NAME = 'SCOTT.SPLITSMS';
SELECT JOB_NAME FROM DBA_SCHEDULER_JOBS WHERE JOB_NAME = 'SCOTT.SPLITSMS'
ERROR at line 1:
ORA-00942: table or view does not existYou can use DBA_* views only if the User has been Granted a DBA Privilege.
how to check my job name from the database...
what is the command used to check the job_name ????You can use USER_JOBS view to check. But, is it not that you have just created the Job, so you must be knowing it?
and how can i ensure that my job scheduler is running properly...???If USER_JOBS.FAILURES is Non Zero, that means the Job has encountered a problem that needs to be Investigated. Similarly, the LAST_DATE, LAST_SEC, NEXT_DAY, NEXT_SEC can be used to determine if the Job has been running successfully.
if you are on 11g, you should consider using DBMS_SCHEDULER.

How to check who has cancel jobs in SM37

Hello every one.
Can any one explain how to check who has cancel jobs in SM37(job overview).
Is it possible to know such logs.
In sm37 its only gives details about jobs what ever.
Thanks & Regards.

hi.
Use SM 36 for creating the job...and SM 37 for displayin the job...here
u can see some details such as job name,job modifier name,modified date from which date to which date....but u must know the job name den only u can find the modifier name there...
it is possible to know such logs.....
select the job..in that screen job log button is there..select the button,can get the job log ..ie start time and end time and some other informations..
hope this helps u..
assign sum points if applicable...
regards,
ramanan

How to check whether gather stats job is running or not in OEM

Hi,
People in our team are saying that there is an automatic job is running in OEM to gather the statistics of the tables. Also it decides which table needs to be gather stats.
I have not much idea in OEM (Oracle 10g), please let me know how to check the job which is gathering the statistics of tables and where to check that job.
Thanks in advance,
Mahi

You may query dba_scheduler_job_log like
SQL> select JOB_NAME,LOG_DATE,STATUS from dba_scheduler_job_log;There you should see the GATHER_STATS_JOB and its runnings.

How to check the success/failure of e-mail sending from Sharepoint?

Dear Expert,
I connect Exchange 2010 and SharePoint 2010. When user create workflow in sharepoint, it will send the email to confirm. if it's done. but I checked from user they didn't get the email. I would like to know how to check the success/failure of e-mail
sending from Sharepoint?
Thank you

By default, there is no logging mechanism in SharePoint for outgoing mails.
Mails in SharePoint are sent by giving an SMTP sever IP address in Central Administration. SharePoint never sends email directly. It relays or routes mails to the SMTP server. So, logging should be done in the SMTP server itself.
There is also another way of doing it. You can enable SMTP service of IIS for sending emails from SharePoint, which would also just relay the mails to an SMTP Server. But in this case, you can enable logging in your IIS SMTP Service. Please visit this blog
for more details.
In your case you need to check your exchange server for any failure for relaying mails.
Regards, Vikas Patel

How to check item_name uniquness..?

Hello all,
Can any boady Help me how How to check item_name uniquness..?
by creating a case sensitive check list validation of the item_names entered..?
i want an optimized code if possible..?
regards,
Abdetu..

Are you talking about block items? In my experience forms will check some items
for uniqueness at design time, eg text items. But I have run afoul of it not checking
button names. Button names appear to have to be globally unique instead of
block unique. Forms (10gr2) does not check this rule at design time but at run time
a non-unique button name causes failure.
This is one of a great many cases where it would be hugely nice if forms would
do more checking at design or compile time. Actually I'd vote for buttons being on
a block basis and not form global myself tho. Since they are connected to blocks
it seems only reasonable for their namespace to be on a block level.
Aother thing it would be great for forms to check would be to complain about
variables with the same name as some constant defined in forms. A person can accidentally create some of the weirdest problems by inadvertently defining a variable
with the same name as some constant.

How to check hard drive health

My mac pro starts up and shuts down very slow. Anyone know how to check hard drive health?

Normally if you have a hard drive problem it manifests itself with delays, periodic locks-ups, I/O errors, etc.during notrmal use, not just start ups and slow downs.
Never the less, you asked how you check the health of a drive, so I'll answer.
You can check the SMART status of your drive with Disk Utility or a free tool like smartctl in the smartmontools package. Disk Utility will typically report the SMART status of your drive as "verified" or a message associated with a type of failure right in the Disk Utility window. SMART status will be reported on most internal drives and Thunderbolt drives. More elaborate SMART information can often be obtained with newer OS versions by clicking on the "info" button. SMART is a reporting technology and will only report on errors after they occur. Many in the industry are highly critical of SMART, with a recent study by Google on hard drive problems indicating that it did a poor job indicating impending problems.
Other tools such as Scannerz (http://scsc-online.com/Scannerz.html), TechTool Pro (http://www.micromat.com/products/techtool-pro) and Drive Genius (http://www.prosofteng.com/products/drive_genius.php) do, IMHO, a better job of testing because surface scans can detect errors not detected by SMART yet, and all three of them do those tests. Personally I like Scannerz myself because it's to the point, hardware testing oriented, and can expose other system problems like cable problems, whereas the others are more like swiss army knife tools with a lot of features that may or may not be of use to end users. Some of the people on this site will swear by these tools, whereas others will swear at them. All three of these also monitor SMART status in one way or another.
With software tools out of the way, I'd have to agree with all previous posts, because it doesn't sound like it's probably a hard drive problem. Yes, it possibly could be, it's just that slow start ups and shutdowns are usually caused by too many apps being saved in an "on" state. Any time the system starts, it has to re-load them and resume them as best as it can, and then any time it gets shut down it must save all that information and this all takes time. (I'm assuming Lion or newer operating system is in use). This is often the most likely cause in Lion, Mountain Lion, and Mavericks.
There are other possibilities, but you should probably ellaborate on the problem a bit more.

Checking Job Status

Hi,
i am using 11.2.0.1 in windows 2008 server. i have a job id and i need to check how long the job took to run in my database which is scheduled at a particular time and whether the job has been run successfully or not.
Regards,
007
Edited by: 007 on Mar 29, 2012 7:58 AM

007 wrote:
Hi,
i am using 11.2.0.1 in windows 2008 server. i have a job id and i need to check how long the job took to run in my database which is scheduled at a particular time and whether the job has been run successfully or not.
Regards,
007
Edited by: 007 on Mar 29, 2012 7:58 AMquery dba_jobs
:03:28 SQL> desc dba_jobs
Name                            Null?    Type
JOB                            NOT NULL NUMBER
LOG_USER                       NOT NULL VARCHAR2(30)
PRIV_USER                       NOT NULL VARCHAR2(30)
SCHEMA_USER                       NOT NULL VARCHAR2(30)
LAST_DATE                             DATE
LAST_SEC                             VARCHAR2(8)
THIS_DATE                             DATE
THIS_SEC                             VARCHAR2(8)
NEXT_DATE                       NOT NULL DATE
NEXT_SEC                             VARCHAR2(8)
TOTAL_TIME                             NUMBER
BROKEN                              VARCHAR2(1)
INTERVAL                       NOT NULL VARCHAR2(200)
FAILURES                             NUMBER
WHAT                                  VARCHAR2(4000)
NLS_ENV                             VARCHAR2(4000)
MISC_ENV                             RAW(32)
INSTANCE                             NUMBER

Getting past "Fetch VLAN configuration - Command failed" errors in Cisco Prime Infrastructure 2.0 - How?

I've got a handful of devices in Cisco Prime Infrastructure 2.0 which show up in the "Archive Failed Devices" view. The "Failure Reason" is some variation of "Fetch VLAN configuration - Command failed" sometimes including "TELNET: Failed to establish TELNET connection to x.x.x.x". What does this mean? How do I overcome this? In all cases, the device is configured to use SSH and has valid SSH credentials. In all cases, I can SSH from the command line of the NCS appliance to the devices listed in the "Archive Failed Devices" view.

Hi
I was able to fix the "Fetch VLAN configuration - Command failed" by allowing tftp from the device to PI server in firewall. See if this can help.

How to check job failure reasons in Prime Infrastructure

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