How to clean print heads on hp 6830 series printer

A message appears on the printer screen saying "the printer heads need to be cleaned". I can't find anything on how to clean it.

Welcome to the HP Community , I came across your message about your Officejet 6830 showing "the printhead needs to be cleaned", and you are looking to clean them. I hope I can help! From the front of the printer, select Setup Menu, Printer Maintenance, Clean Printhead   Best wishes to you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!  

Similar Messages

  • How do I remove the print head in a PIXMA MX922 printer so I can clean or replace it?

    How do I remove the print head in a PIXMA MX922 printer so I can clean or replace it? The printer clean and deep clean features will not provide print quality corrections.

    Hi Happy,
    To remove the ink tanks and print head from the printer, please follow the steps located here.  Please note that we do not recommend cleaning the print head using any other methods other than the ones built into the printer, as it may do damage to the printer.  If performing at least one cleaning and two deep cleanings on the printer do not resolve the issue, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • RH 10: How do I get Heading 1 to appear in printed Word TOC

    Hi,
    I can't get any Heading 1s to appear in printed Word TOC.
    Using Books and Topics (with titles as Heading 1 as a test).
    All other headings appear fine in the Word TOC.
    RH TOC example
    Functionality (Book)
         Function 1 (Topic) - has Heading 1 title, doesnt show in word TOC
         Function 2 (Topic) - has Heading 2 title, shows in word TOC
    Known Issues (Book)
         Issues 1 (Topic)
    Sure I can change the TOC field codes to include Heading 1 in the Word doc.
    Does RH only include Heading 2 and lower in the Word TOC, by default?
    Anyway to change this or what am I doing wrong?
    Many Thanks,
    David

    I just tried that one and it worked correctly. I also see the same code so this is a bit baffling.
    Have you tried both DOC and DOCX?
    Are you generating the Word document to a local drive.
    If the problem was with one document or project, I would suggest other things but this is common to all Word outputs.
    Try generating a printed document but selecting a CSS file rather than a Word template.
    Can you try on another machine using the trial version for test purposes?
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Printer head problem - HP Photosmart 5515 Printer

    My printer has suddenly stopped working.  At first the document was very blurred and I got an error message saying something about the printer head being missing.
    I rebooted the printer and tried the automated 'printer head clean' option.  Now when trying print any sort of document, the printer appears to work OK but then there is nothing on the paper.  There is also now no longer any error message coming up.
    Does anyone have any ideas how I might be able to fix this problem?
    Thanks

    Welcome to the forums MarkHampton!
    I saw your post about the issues you are having with your Photosmart 5515. I would like to suggest trying the steps in the guide to see if they can help you!
    'Incompatible Ink Cartridge(s),' 'Cartridge Problem,' or 'The Indicated Ink Cartridge(s) Must Be Rep...
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Happy Monday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How do I install a new Canon MG3500 series printer on my IMac?

    How do I install a new Canon MG 3500 series printer on my IMac? When I click on the cd rom icon I get a menu and I do not know what to do then.

    For 10.6 see > Mac 101: Printing (Mac OS X v10.6)
    For 10.8 see > OS X Mountain Lion: Set up a printer
    For 10.9 see > OS X Mavericks: Set up a printer

  • My canon printer keeps prompting me that the print head is incorrect insert correct print head

    my canon printer mg5350 has message error incorect print head please insert corect print head

    Hi Brooks14,
    If your printer was purchased within a year, we may be able to replace it under the warranty without having you purchase a new one.  Since you have already tried reseating it without success, I recommend using the Contact Us link to get in touch with our support staff who can go through your warranty options
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Adobe Reader 8 prints head-to-toe on duplex printer...

    I'm working with Adobe Reader 8.1.1 and Windows XP Pro. Using HP Color LaserJet 2605dn, which has automatic duplex printing capability.
    I have PDF files that contain several pages. When I set the 2605's "Preferences" to print duplex (print on both sides of the page), it prints the pages "head-to-toe" - page 1 is right side up, page 2 (on the back of page 1) is upside down, page 3 (on the 2nd sheet of paper) is right side up, page 4 (on the back of page 3) is upside down, and so on.
    I've experimented with the various settings in Reader's Print dialog box, but nothing makes all the pages print right side up.
    I don't know the source of the problem: the multi-page PDFs I'm trying to print were not all created by the same person or software. Duplex printing works correctly when printing multi-page documents from other kinds of software (e.g., Microsoft Word and various databases).
    Any suggestions?
    Thanks, John

    I put this aside. The only thing I can think of, is installing earlier verisons and testing those. I'm not sure Adobe will assist on this issue since Adobe Reader is a free program. I'll post any solutions that come this way.

  • L7590 Print Heads replaced & still does not print

    Have replaced black/yellow printhead, started machine up and get new message to replace both the black/yellow head and magenta/cyan head. Printer will not operate. Ran diagnostic. No help. If I just replace the magenta/cyan head will the printer work? or am I throwing good $$ after bad? Can the new head be defective?

    Will the printer make a copy?  If so the issue lies in the connection to the computer or the driver.  If copies are also blank then I would sugest you try the solution shown in this post.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • How do I set up Hp Photosmart 7700 series printer in wireless?

    my operating system is Windows XP, DSL connection through Westel 7500 router from verizon..

    I believe this is a USB-only printer.  What exact model is it to be sure?
    If it is, you will have to either buy a wireless print server for it or buy a router with a USB port.
    After all that, it is a pretty old printer.  I would recommend to save your money and buy a wireless printer/scanner All-in-One.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Error 052 Print head incorrect - instal the correct print head

    MP640 Printer. Seems I'm another one with this problem that won't go away despite trying all advice given on-line. Any new ideas from anyone? other than taken it to a service center for a no doubt hefty bill. Lx

    @Susan63 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • Documents failing to print on HP Photosmart d110a series printer

    I am unable to print documents wirelessly from my laptop. I performed a status report and wireless network test on my printer and everything seemed to be ok. The status of my printer when I open the queue is offline. I think that is where the problem lies, but I'm not sure how to change the printer to online.

    Read my post above.
    Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
    What does it say?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Printer Adapter for Lexmark 4300 series printer

    Can anyone suggest a bluetooth printer adpter that works with the Lexmark 4300 printer series? Failing that, any suggestions for a bluetooth ready inkjet printer?
    macbook   Mac OS X (10.4.7)  

    Same question but for an Epson R380. It seems the Epson bluetooth adapter is no longer available and all the ones I find are Windows only...

  • Stop auto clean print head on hp8500a

    My hp8500a printer does an auto clean print head function each time a print page is done. How do I stop this. It takes a lot of time and wates paper and ink.

    Hi @hp8500ahelp,
    I read your post and see that the printer is running a printhead cleaning after every print. I would be happy to help you.
    Unfortunately you can't turn off this feature. There must be something causing the printer to run the cleaning after every job.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    Make sure the correct paper type is selected in the print driver.
    Are you using Genuine HP Cartridges?
    What are the ink levels?
    Update the printer's firmware. Software and Drivers.
    Select Option 2 and wait for the page to load and then select the link for firmware.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If there is anything else I can help you with, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP 8500 won't give the option to perform a third level print head cleaning

    I'm not sure why I care since every time I clean the heads the printer is actually worse but the printer never gives me the option to go to level three cleaning.
    The steps
    * Go to clean print head option in the menu
    * Printer goes through cleaning process possibly being momentarily interuppted by the check device process
    * printer goes to aligning printer because no matter what is printed it always goes to aligning printer afterward 
    * printer fails align and I hit ok
    * printer allows the me to start the second level of cleaning and I start it
    * repeat from 2nd step
    I'm never given the option to go to the third level.
    I have a nice 20 minute video of this. and that's only one cycle....
    This happened before and after I updated to the latest firmware.
    In regards to my first statement.  I started cleaning the print heads because the magenta stopped printing and after cleaning heads several times no colors or black print anymore.  I few days later somehow the printer started prininting again very poor quality and again no magenta so again cleaning the heads caused it to stop printing at all.

    Hey @Taylor2813,
    Welcome to the HP Support Forums!
    I understand that you're experiencing print quality issues with your HP Officejet 8500 All-in-One. I would like to work with you today. I did want you to be aware that it is generally not a good idea to run many cleans on your product. Level 1 and Level 2 just run a similar cleaning process. If you want to run a third level cleaning you could manually go into the menu on the printer and simply run another clean. Because the cleaning process uses ink to flush the ink system on your product, should you need to run a third clean on the product be aware that it will be just using a lot of ink for the process. Generally the rule of thumb is: should the first clean and second clean not make a difference don't continue as it will just waste ink.
    Because the cleans you have been running up to this point have made no difference and actually caused your issue to become worse, I do believe that your issue actually lies with your printheads. You have two printheads in your printer. One is the Black and Yellow and the other is the Cyan and Magenta. They control the ink going on your paper. If the Printheads are defective you will experience print quality issues. If the issue just affects Magenta than you may just have a defective Magenta printhead (should a new Magenta cartridge not resolve your issue). However, if the issue affects all colours and black than it would be a defect with both printheads.
    For your reference I will include the Print Quality Troubleshooting document for both versions of the Officejet 8500 series:
    HP Officejet Pro 8500A A910a: Fixing Print Quality Issues
    HP Officejet Pro 8500 A909a: Fixing Print Quality Issues
    In both of those documents you can see that should the cleaning not resolve the issue after 3 attempts than it is time to replace one or both printheads.
    Should you want to look into ordering printheads I suggested calling our Technical Support.
    HP Technical Support can be reached at : 1800-474-6836
    If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    HP Worldwide Contact
    Please let me know if this information is useful. I wish you luck with resolving this print quality issue!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Printer head cleaning

    I cannot use the menu on the inkjet printer itself as it tells me that the black ink needs replacing.  Light keeps flashing and I have tried multiple ways to correct this; just replaced the ink cartridge.
    If I try to use the menu on the computer, when I click on Maintenance tasks, a screen titled "printer preferences" comes up.
      I read that you can clean printer heads by removing from the printer and soaking in water, but I don't think I can remove the print heads from our printer.  It is an HP D7100.
    This is the second time I have posted these problems.  Can anyone help me?

    Hi @regeaston,
    Welcome to the HP Forums!
    I noticed that your HP D7100 keeps saying the black needs replacing, and the light keeps flashing. I am happy to help!
    I would recommend to look through these guides:
    Ink Cartridges Empty.
    'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M....
    If the guides do not work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this information helps, and have a wonderful day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Maybe you are looking for