How to clear my 2010 iMac to sell it

can anyone tell me the easiest way how to clear all information on my mac so as i can sell it on
i want to reinstall the latest mountain lion 10.8.2 back on it for new owner
i have all my computer backed up to hard drive

Here is the relevant paragraph from the licensing agreement specifically stating that the OS is not transferable and must wipe the drive and reinstall the original system:
If yours is a mid 2010 like mine, it should have come with Snow Leopard; just use your install disks to wipe and reinstall 10.6.

Similar Messages

I have a mid-2010 iMac and just purchased a 2TB TC, can't join existing wireless network with AC standard so attached to iMac via ethernet with TC wifi turned off. How do i access TC now? not showing up in disk utility or on desktop. working fine with TM

I have a mid-2010 iMac and just purchased a 2TB TC, I just found out that it can't join existing wireless network with new AC standard so attached to iMac via ethernet with TC's wifi turned off. How do i access TC now? not showing up in disk utility or on desktop. It is working fine with TM. My cheeper seagate drives etc kept crashing, so i didnt trust cheeper back up options anymore. Connected those drives to TM via firewire and could see the drives and access them.
Also, I didn't want to bridge TC with my new fios router that I paid 100 dollars for, to get N speed and also paying 10 dollars more a month for fast speed. I heard that bridging slows down everything and then there can be port issues with mail etc. I connect to the internet via airport only and it is pretty fast. Getting over 50mbs downloads and over 30mbs uploads. Plus everything in my home it connected to my fios router, airport express for music streaming, two apple tvs, vuezone camer system. I really didn't want to monkey around too much with my system. But are there other options to connect the new TC. Can't find info anywhere for this and called apple who gave me the info above. after hanging up, i see that i cant access my TC and I am wondering if i would have to reset it to turn wifi on again to make changes to the drive, turn off blinking light or repair it in disk utility if it should become corrupted.
For other with similar issues i did solve some other problems: when i connected it to my ethernet port on my iMac wifi stopped working. Found that I had to turn off the ethernet in the system>network screen, but then TM didn't see the TC so i restarted after changes and then it saw it.
Now a rant. I can't believe in this wireless age that Apple would make a product that cant join a wireless net work. The apple rep said i could return it and look for the previous TC that would join an existing wireless network. Are we going backwards?
Thanks!
lennydas

Ok... it is getting a bit clearer but there are still some questions.
I connect to the internet via airport only and it is pretty fast.
I was assuming airport in this statement in your first post meant the TC or the Express.. but I now realise we are still in the mass confusion stage where apple calls everything wireless an airport. So what you mean is the airport internal card of the computer??
Also, I didn't want to bridge TC with my new fios router that I paid 100 dollars for, to get N speed and also paying 10 dollars more a month for fast speed. I heard that bridging slows down everything and then there can be port issues with mail etc.
I think this is mistaken.
Putting the TC in bridge mode plugged into your FIOS will not slow the network.. nor will it cause mail or port issues.. in bridge the TC is just a fancy WAP and switch plus the network hard drive.
If the computer is close it will be faster than the FIOS.
You can run both wireless networks with different names.. so it is clear which is which. But you can also setup roaming so the computers themselves pick which is the best wireless.
I tried extending the wireless net work and tried joining wireless network, but the TC kept crashing and I had to keep resetting the TC. the Apple support person said these, extend wireless network and joint wireless network, are no longer a connection option with the new TC because of the new AC protocol.
Thanks again!
You cannot extend to a non-apple wireless router.
You cannot use join a wireless network because when you do the ethernet ports will be cut off.
But that has not changed.. I don't think Apple support is correct.. there has been no change with the AC model.. it is simply a fact that apple routers do not work in join wireless mode other than as a dumb client. The same applies to AC as to the earlier version.. but I have asked another person to check this.
Join in the express is the only apple router that still allows an ethernet connection.
For now you best use of the TC is bridged to the FIOS. Wireless you can sort out between several options.

How to add a SSD to 2010 iMac with 1tb drive

How to add a SSD to 2010 iMac with 1tb drive? I have a mid-2010 iMac with 1tb HD and would like to either replace the HD with SSD -or- add 256 or 400gb SSD to maybe the Optical Drive and use it as the boot drive. Is this possible with Model 11,2? i thought i\I'd read it was, but recently am reading my system is too old - OWC have SSD drives for newer models not Model 11,1 -or- 11,2

Any SATA SSD will work, whatever you are reading is incorrect.
You have 2 choices with this model-install the SSD in place of the HDD or the Superdrive.
If you are installing in place of Superdrive you will need some form of SSD Caddy-these can be found on the cheap at places like eBay, also OWC sell one called the DataDoubler.
Guide:https://www.ifixit.com/Guide/Installing+iMac+Intel+21.5-Inch+EMC+2389+Dual+Hard+ Drive/8643
If installing in place of old HDD you will notice that the propietary Temperature Sensor will not fit on the new drive, you will need to replace this with a sensor such as this or this
You will also need a 3.5inch to 2.5inch drive adaptor such as this
Guide: https://www.ifixit.com/Guide/iMac+Intel+21.5-Inch+EMC+2389+Hard+Drive+Replacemen t/6284
If you still have doubts contact OWC as mentioned above, I would start deciding whether your Superdive is needed or if you want to swap out the HDD.
Hope this points you in the right direction

After having to reinstall my drive with applications I get a message with Premiere Pro CS5 that it can't find any "capable video play modules" and asks me to "update" my "video display modules". How do I do this? I am using a mid-2010 iMac 27" with 10.7.3

After having to re-install my start-up drive recently I am getting a message with Adobe Premiere Pro CS5 that it can't find any "capable video play modules" and asks me to "update" my "video display modules". I am using a mid-2010 iMac 27" with OSX 10.7.3. How do I do this?

Premiere is an Adobe application and is supported in their forums.
Good luck.
x

How can I access Siri on my 2010 iMac computer?

How can I access Siri on my 2010 iMac computer?

Are you talking about Voiceover?
Check System Preferences > Accessibility > Voiceover.

How do I completely clear my macbook pro to sell it if it didn't come with any disks and will that erase microsoft office?

I would like to sell my macbook and I was wondering how to clear it as if it were new without erasing microsoft office and allowing the new owner to set it up without needing to be in an apple store.

Welcome to the Apple Support Communities
When you erase the disk, Office will be deleted.
1. Press Command, Option and R keys while your computer is starting.
2. Open Disk Utility, select Macintosh HD and erase the drive.
3. Install OS X

How do I use my mid 2010 iMac as display with mid 2011 macbook pro?

I have a mid 2010 iMac and I want to use it as a display for my mid 2011 macbook pro.
The iMac has a mini display port and the macbook has a thunderbolt port.
Does anyone know if this is possible and what I need to make it possible?
Cheers!
-Sean

If the iMac is a 21-inch model, you need to use a product such as ScreenRecycler over a network.
If the iMac is a 27-inch model, click here and follow the instructions.
(121706)

My 2010 iMac with Mavericks 10.9.2 is very slow. How do I fix?

I have tried the usual stuff: disk permissions repair, SMC reset, PRAM reset, dragging caches to trash, restarting computer, etc. My internet connection and speed is good. Computer is mid-2010 i3 iMac with 10.9.2 OS, 12GB RAM, and there is plenty of unused space on my HDD.
The computer is very slow to start applications and load web pages. I ran Etresoft as some have suggested and the report is below. Any help is appreciated. Thanks.
Hardware Information:
          iMac (21.5-inch, Mid 2010)
          iMac - model: iMac11,2
          1 3.06 GHz Intel Core i3 CPU: 2 cores
          12 GB RAM
Video Information:
          ATI Radeon HD 4670 - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 0:6:34
Disk Information:
          WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.87 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Built-in iSight
          Apple Computer, Inc. IR Receiver
FireWire Information:
          Iomage HDD unknown_device 800mbit - 800mbit max
                    disk1s1 (disk1s1) <not mounted>: 32 KB
                    Time Machine (disk1s3) /Volumes/Time Machine: 1 TB (125.26 GB free)
Thunderbolt Information:
Startup Items:
          ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
          ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
          [System] com.cisco.anyconnect.gui.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.rosettastone.rosettastonedaemon.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] net.optimum.iptv.optimumapp.agent.v3.plist 3rd-Party support link
User Login Items:
          Microsoft Database Daemon
          Dropbox
Internet Plug-ins:
          DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 3rd-Party support link
          o1dbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.2.1.11 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.2 3rd-Party support link
          PandoWebInst: Version: 1.0 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          CitrixICAClientPlugIn: Version: 11.2.0 3rd-Party support link
          googletalkbrowserplugin: Version: 5.1.7.17873 3rd-Party support link
          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
          InvisibleHand: Version: 3.9.37
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Citrix Online Plug-in 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Java 3rd-Party support link
          MacFUSE 3rd-Party support link
Old Applications:
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          TurboTax Premier 2011:          Version: 2011.r17.007 - SDK 10.4 3rd-Party support link
          iSHS:          Version: 1.0 - SDK 10.0 3rd-Party support link
                    /Users/[redacted]/Downloads/iSHS.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 464.96 GB Disk used: 303.96 GB
          Destinations:
                    Iomega HDD [Local] (Last used)
                    Total size: 931.39 GB
                    Total number of backups: 147
                    Oldest backup: 2011-10-26 11:07:35 +0000
                    Last backup: 2014-03-12 00:53:28 +0000
                    Size of backup disk: Adequate
                              Backup size 931.39 GB > (Disk used 303.96 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               9%          Google Chrome
               6%          WindowServer
               3%          mdworker32
               2%          EtreCheck
               1%          mds_stores
Top Processes by Memory:
          135 MB          com.apple.IconServicesAgent
          123 MB          PluginProcess
          123 MB          Safari
          111 MB          com.apple.WebKit.WebContent
          98 MB          mds_stores
Virtual Memory Information:
          9.28 GB          Free RAM
          1.66 GB          Active RAM
          303 MB          Inactive RAM
          783 MB          Wired RAM
          380 MB          Page-ins
          0 B          Page-outs

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

How do I install windows 7 to mid-2010 iMac?

Have a 21.5" iMac with 10.6.8 OS, intel 3.2 GHz mid-2010 model with wireless keyboard and magic mouse. Would like to install Windows 7 either boot camp or with Parallel 7, which ever works. Any advice appreciated. Step by step directions would be welcome. Somewhat spooked by discussions I have read about black screens and loss of keyboard and mouse use.

I have the exact requirement of szl180: installing Windows 7 to a mid-2010 iMac. Only, I did successfully install it under VMWare (so I know the Windows disk is fine) and now want to install a Bootcamp version. Followed Bootcamp procedure only after installing everything and then rebooting Windows 7 shows the four-colored Windows logo and then dies - screen stays black, optical disk stop rotating, and nothing. Attempted to repair it using Windows 7 repair but it says nothing is wrong. Can't use System Restore because it never had an initial restore point. Starting from the DVD and reinstalling just brings me to the same point again though along the way Windows Installer notes that an old edition of Windows is on the drive and will be put into a windows.old file. What do I need to do to "breakthrough" and get the Windows desktop to display?

2010 IMAC how to test RAM

I want to install some new RAM in my 2010 imac, and test it. On Mountion Lion, the hardware test does not run when pressing ctrl+d or holding down the d key. Also, booting memtest from dvd does not work, it is simply ignored? Is there a way of testing RAM?

See http://https://discussions.apple.com/message/20014699#20014699 for starters. As for memtest, use Rember.

How do I transfer my applications from a 2010 iMac to a new 2013 iMac that has a Fusion Drive?

What is the best way to transfer my Applications from a 2010 iMac to a 2013 iMac that has a Fusion Drive. I am particularly concerned about losing all my old mail. My documents have already been transferred.

The best way is to make a backup of your old iMac. Do this either by cloning to an external hard drive through SuperDuper or Carbon Copy Cloner. OR Use Time Machine.
Then set up your new iMac using either Setup Assistant or Migration Assistant.
See this link for more.
http://pondini.org/OSX/Setup.html

Windows 7 blue screen on Mid 2010 iMac running 10.8

I had previously had the 64 bit version of Windows 7 Home Premium running on my mid 2010 iMac running 10.7. However, after upgrading to 10.8, my Windows installation would blue screen after booting. I suspect this was due to upgrading to 10.8 as I didn't make any changes to my Windows install because I only use it for gaming.
I've since removed the Windows partition, and tried a clean install via the Boot Camp Assistant. Windows installs just fine and boots cleanly. However, after installing the Apple Boot Camp drivers (freshly downloaded during the Boot Camp Assistant process), Windows blue screens upon booting. I can repair the Windows install using the built in process, but any attempt to install Apple's drivers results in blue screening. I've tried a clean Windows install and redownloading Apple's drivers several times with no luck.
Does anyone else have any suggestions on how to resolve this problem? Thank you for your help!

I do see this. And I suspect Windows updates. Not Apple (though I would be the first to suspect those too).
iMac graphic drivers for Windows seem touchy and common. The April Windows monthly patch updates hit a few iMac users.
One person found that if they only did updates in smaller steps and not all at once they were fine.
Tuesday this week was another Patch Tuesday.
Games, heat, disk blocks, even RAM errors - one person recently we went round and round... bad blocks not heat, new disk drive and they were 100% stable and rock solid but was hard to rule out. Windows though is easier to test RAM and sectors. And Lion was not even aware or sensitive to those bad sectors and read errors OR RAM errors that Memtest clearly showed (run in OS X).
One person had upgraded RAM, low and behold the new DIMMs were just not fully pushed in and seated and making good contacts.
Try to rule out hardware. Maybe you stumbled on bad block being used now. Run chkdsk if nothing else.
And when updating or preparing to, run Registry cleaner in CCleaner first, Go To %TEMP% and remove everything there. Make a system backup image to another disk drive (NTFS) or with WinClone 3 (HFS, $20) or CampTune ($20).
Or it could just be uninstall one driver at a time, start with GPU, look at what was last installed. Windows drivers are not desireable for GPU. Get the one from AMD or Nvidia instead.

I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there

I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there. I have a 1tb hard drive that is mostly empty. By the way I just got this imac used from a reseller.

Mavericks downloads into the Applications folder, where you can install it. Some Mac App Store Troubleshooting information and how to resume a download that was interrupted; some of the information here might get you an answer. Failing that, try contacting Apple Support.

How to clear a container in OOPS...?

Hi,
       How to Clear a Container in Object Orientation Programming...?
                  There is a method available......can you tell me that one.......
Moderator message: Please search the forums and Google before posting basic questions. Thread locked.
Edited by: Neil Gardiner on Sep 24, 2010 3:55 PM

I Create an Container to display Graphics.
Thare are many click events.
   When I click an "click event " it shows orihinal Graph.
     After I click second "click event" it overrides previous values and texts.
            Even though I didnt create Graphics for an Particular "click event" , it shows Graphics.
                   what is the Method (or) Function Module to clear that Container...?

Fusion Drive on a 2010 iMac with 2tb HDD & 256gb SSD

Hi,
well basicailly the title says it all!
I have a 2010 iMac with the 256gb SSD and 2TB HDD which to me seems like it would be great option for the Fusion Drive...
Does anyone have any ideas on how I could make the drives work like the new Fusion Drive?
I've seen the Macworld Tutorial on a DIY Fusion Drive but i'm still not sure if doing that will work in the same way as the preinstalled 2012 iMac Fusion Drive... I know that Mac OSX will treat the combined drives as one, but in terms of moving files depending upon their usage is another matter.
If the Macworld step by step is followed will Mountain Lion handle frequently used files / apps like the apple presentation states or will it just use the drives as one and not increase the performance of my machine?
Any help on this would be much appreciated, especially if anyone has followed the Macworld steps etc!
Thanks
Darren

Thanks fir the reply, I thought with the fusion drive the SSD and HDD were two seperate storage devices seen by OSX as one volume, and the software determins where the files most used will be placed and accessed from.
I've read a bit about this here;
http://macs.about.com/od/diyguidesprojects/ss/Setting-Up-A-Fusion-Drive-On-Your- Current-Mac.htm
but would be great to hear first hand experience!!
With this DIY approach it appears that the same functionality of the 2012 iMacs is achieved but simply not using the older Disk Utility, but a newer version only included on the newer models...

How to clear my 2010 iMac to sell it

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