How to clear the hung calls in CUBE?

I'm installing a new CUBE as SIP-SIP gateway in Cisco 2921, IOS: 15.1(4)M3. When i tried few test calls, I saw couple of hung calls in it.
I tried clearing them manually with the below command but it didn't help.
clear call voice causecode identifier{id identifier | media-inactive | calling-number number | called-number number}
>> https://supportforums.cisco.com/docs/DOC-34379
The call legs are still in connecting status.
2 : 2152 13:36:28.319 CET Tue Feb 11 2014.1 +-1 pid:200 Answer 222022029 connecting
dur 00:00:00 tx:0/0 rx:0/0
IP X.X.X.97:24578 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
2 : 2157 13:38:54.589 CET Tue Feb 11 2014.1 +-1 pid:200 Answer 222022029 connecting
dur 00:00:00 tx:0/0 rx:0/0
IP X.X.X.97:24582 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
Also, I tried enabling media inactivity timer but it would clear only the calls in 'Connected' status If I understand correctly.
how to clear those hung calls? and what could be the cause of it?
Any help would be much appreciated.
Thanks in advance
Suresh

Suresh have you tried this:
ip rtcp report interval 5000
gateway
timer media-inactive 5
The challenge you may face is that the media inactivity was not configured before this call started, hence it cant activate the time for this particular call...
Give it a go, lets know if it works. Even if it doesnt I suggest you enable this on your CUBE going forward, so you dont haver hung calls in the future
example: You can use the debug ccsip events to see the media inactivity timer kicking in for a call...
Router# debug ccsip events
00:04:29: sipSPICreateAndStartRtpTimer: Valid RTP/RTCP session found and CLI ena
bled to create and start the inactivity timer
00:04:29: sipSPICreateAndStartRtpTimer:Media Inactivity timer created for call.
Mfactor(from CLI): 5 RTCP bandwidth: 500
RTCP Interval(in ms): 5000
Normalized RTCP interval (in ms):25000
Please rate all useful posts
"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

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      END OF i_pr.
Internal Table for header Data
DATA: BEGIN OF it_header OCCURS 0,
        sno(3),               " SNo
        bsart(004),           " PR Type
        epstp(001),           " Item Category
        knttp(001),           " Account Assignment
        eeind(010),           " Delivery Date
        werks(004),           " Plant
        lgort(004),           " Storage Location
        ekgrp(003),           " Purchasing Group
        matkl(009),           " Material Group
        bednr(010),           " Tracking No
        afnam(012),            " Requisitioner
      END OF it_header.
Internal Table for Item Data
DATA: BEGIN OF it_item OCCURS 0,
        sno(3),               " SNo
        matnr(018),           " Material No
        menge(017),           " Quantity
        preis(014),           " Valuation Price
        sakto(010),           " GL Account
        kostl(010),           " Cost Center
      END OF it_item.
Data Variables & Constants
CONSTANTS : c_x             VALUE 'X'. " Flag
DATA : v_l(2),                          " Counter
       v_rowno(5),                      " Row No
       v_2(2),                          " Counter
       v_rows LIKE sy-srows,            " Rows in TC
       v_field(45).                     " String
Parameters
PARAMETERS: p_file LIKE ibipparms-path. " Filename
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AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
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CALL FUNCTION 'F4_FILENAME'
    EXPORTING
      program_name = syst-cprog
      dynpro_number = syst-dynnr
    IMPORTING
      file_name     = p_file.
Start of Selection
START-OF-SELECTION.
Open the BDC Session
PERFORM open_group.
Upload the File into internal Table
CALL FUNCTION 'UPLOAD'
    EXPORTING
      filename                = p_file
      filetype                = 'DAT'
    TABLES
      data_tab                = i_pr
    EXCEPTIONS
      conversion_error        = 1
      invalid_table_width     = 2
      invalid_type            = 3
      no_batch                = 4
      unknown_error           = 5
      gui_refuse_filetransfer = 6
      OTHERS                  = 7.
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
SORT i_pr BY sno.
LOOP AT i_pr.
    MOVE-CORRESPONDING i_pr TO it_item.
    APPEND it_item.
    CLEAR it_item.
    AT END OF sno.
      READ TABLE i_pr INDEX sy-tabix.
      MOVE-CORRESPONDING i_pr TO it_header.
      APPEND it_header.
      CLEAR it_header.
    ENDAT.
ENDLOOP.
SORT it_header BY sno.
SORT it_item BY sno.
v_rows = sy-srows - 6.
Upload the Data from Internal Table
LOOP AT it_header.
Header Data
    PERFORM bdc_dynpro      USING 'SAPMM06B' '0100'.
    PERFORM bdc_field       USING 'BDC_CURSOR'
                                  'EBAN-BEDNR'.
    PERFORM bdc_field       USING 'BDC_OKCODE'
                                  '/00'.
    PERFORM bdc_field       USING 'EBAN-BSART'
                                  it_header-bsart.
    PERFORM bdc_field       USING 'RM06B-EPSTP'
                                  it_header-epstp.
    PERFORM bdc_field       USING 'EBAN-KNTTP'
                                  it_header-knttp.
    PERFORM bdc_field       USING 'RM06B-EEIND'
                                  it_header-eeind.
   PERFORM bdc_field       USING 'RM06B-LPEIN'
                                 it_header-lpein.
    PERFORM bdc_field       USING 'EBAN-WERKS'
                                  it_header-werks.
    PERFORM bdc_field       USING 'EBAN-LGORT'
                                  it_header-lgort.
    PERFORM bdc_field       USING 'EBAN-EKGRP'
                                  it_header-ekgrp.
    PERFORM bdc_field       USING 'EBAN-MATKL'
                                  it_header-matkl.
    PERFORM bdc_field       USING 'EBAN-BEDNR'
                                  it_header-bednr.
    PERFORM bdc_field       USING 'EBAN-AFNAM'
                                  it_header-afnam.
Item Details
    v_l = 0.
To add no. of rows
    v_2 = 0 .
As the screen is showing 13 rows defaulted to 130
    v_rowno = 130 .
    LOOP AT it_item WHERE sno = it_header-sno.
      v_l = v_l + 1.
      IF v_l = 14 .
        IF v_2 = 12 .
          v_2 = 12 .
          v_l = 2 .
From second time onwards it is displaying 12 rows only
          v_rowno = v_rowno + 120 .
          PERFORM bdc_dynpro      USING 'SAPMM06B' '0106'.
          PERFORM bdc_field       USING 'BDC_CURSOR'
                                        'RM06B-BNFPO'.
          PERFORM bdc_field       USING 'RM06B-BNFPO'
                                        v_rowno.
          PERFORM bdc_field       USING 'BDC_OKCODE'
                                        '/00'.
          PERFORM bdc_field       USING 'BDC_OKCODE'
                                            '/00'.
        ELSE.
V_2 initialized to 12 for second screen purpose
          v_2 = 12 .
          v_l = 2 .
          PERFORM bdc_dynpro      USING 'SAPMM06B' '0106'.
          PERFORM bdc_field       USING 'BDC_CURSOR'
                                        'RM06B-BNFPO'.
          PERFORM bdc_field       USING 'RM06B-BNFPO'
                                        v_rowno .
          PERFORM bdc_field       USING 'BDC_OKCODE'
                                        '/00'.
          PERFORM bdc_field       USING 'BDC_OKCODE'
                                            '/00'.
        ENDIF.
      ENDIF.
      PERFORM bdc_dynpro      USING 'SAPMM06B' '0106'.
      PERFORM bdc_field       USING 'BDC_OKCODE'
                                    '/00'.
      CLEAR v_field.
      CONCATENATE 'EBAN-MATNR(' v_l ')' INTO v_field.
      PERFORM bdc_field   USING v_field it_item-matnr.
      CLEAR v_field.
      CONCATENATE 'EBAN-MENGE(' v_l ')' INTO v_field.
      PERFORM bdc_field   USING v_field it_item-menge.
      PERFORM bdc_dynpro      USING 'SAPMM06B' '0102'.
      PERFORM bdc_field       USING 'BDC_CURSOR'
                                    'EBAN-PREIS'.
      PERFORM bdc_field       USING 'BDC_OKCODE'
                                    '/00'.
      PERFORM bdc_field       USING 'EBAN-PREIS'
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      PERFORM bdc_dynpro      USING 'SAPMM06B' '0505'.
      PERFORM bdc_field       USING 'BDC_CURSOR'
                                    'EBKN-SAKTO'.
      PERFORM bdc_field       USING 'BDC_OKCODE'
                                    '=ENTE'.
      PERFORM bdc_field       USING 'EBKN-SAKTO'
                                  it_item-sakto.
Cost Center
      PERFORM bdc_dynpro      USING 'SAPLKACB' '0002'.
      PERFORM bdc_field       USING 'BDC_CURSOR'
                                    'COBL-KOSTL'.
      PERFORM bdc_field       USING 'BDC_OKCODE'
                                    '=ENTE'.
      PERFORM bdc_field       USING 'COBL-KOSTL'
                                    it_item-kostl.
      PERFORM bdc_field       USING 'BDC_OKCODE'
                                    '=ENTE'.
    ENDLOOP.
    PERFORM bdc_dynpro      USING 'SAPMM06B' '0106'.
    PERFORM bdc_field       USING 'BDC_CURSOR'
                                  'RM06B-BNFPO'.
    PERFORM bdc_field       USING 'BDC_OKCODE'
                                  '=BU'.
Call The Transaction
    PERFORM bdc_transaction USING 'ME51'.
ENDLOOP.
Close the BDC Session
PERFORM close_group.
with regards,
Hema Sundara.

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