How to close creative cloud account

Can anyone help me? I want to close my creative cloud account...i do not know how.

Hi HopeV,
Please choose the best option :
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Hope it helps you.
Regards,
Rajshree

Similar Messages

  • How to cancel creative cloud account

    I just want to cancel my account because I already have another account and I have been getting the run- around. Is there someone, not computer or forum, that I can talk too?

    Cancel your membership or subscription | Creative Cloud
    Then select the plan you are currently under. For example:
    Cancel a month-to-month membership

  • Would you help me to close my two of Creative Cloud Account

    Dear Sir / Madam,
         How are you ? Would you help me to close my two of Creative Cloud Account
    [personal information removed to foil spam bots... JTS]
    Thank you for your help!
    Grace Chan
    6/6/2014
    09:22pm

    Hello Grace,
    I have sent you an email on your email address.
    Please and for security reason, avoid to post your email address publicly and ear please get in touch with me by email.
    Thank you.
    Arnaud.

  • Accidentally deleted Adobe Acrobat XI Pro from Creative Cloud account - how to reinstall?

    I have an Adobe Creative Cloud account and it will not allow me to reinstall Adobe Acrobat XI because it thinks it is updated. However, I accidentally uninstalled it, trying to prevent it from over-riding an older Adobe Acrobat install I had. I now need to reinstall it.
    How can I get the Adobe updated to recognize that Adobe Acrobat is not installed? I've had it recheck several times over the last 2 months.
    The Adobe site will not download it, even though I select the "download" button, nor will the Creative Cloud account installer.

    Shut down Acrobat and any Creative Cloud application before doing this procedure.
    1    Rename caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. OLD_caps):
    /Library/Application Support/Adobe/caps
    2    Install Acrobat from within the Creative Cloud application.
    3    Rename new caps folder.
              a.  Using the Finder menu Go>Go to Folder.
              b.  In the "Go to Folder" window put the following path:  /Library/Application Support/Adobe/
              c.  Rename the folder named "caps" at this location to something else (i.e. NEW_caps):
    /Library/Application Support/Adobe/caps
    4 Rename the OLD_caps folder back to "caps"
    5 Now you should be good.
    *Note:  The "caps" folder contains the files that the Creative Cloud application reads to show what IS and IS NOT installed.

  • I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?

    I have two Creative Cloud accounts, occurred by accident, I wish to merge them and have all my details and licenses under one account, how do I do that?
    This is due to the different changes Adobe has gone through and unfortunately I used different emails at certain times.

    Under one Adobe ID you can have one CC only,if by accident you have purchased two CC under one account, it needs to be cancelled & refunded, please contact Adobe Support at
    http://adobe.ly/yxj0t6
    Regards
    Rajshree

  • How do I switch my creative cloud account from my old computer to my new computer?

    How do I switch adobe creative cloud accounts from my old windows pc and laptop to my new mac desktop and laptop?

    Sign out of your account... Uninstall... run the Cleaner to remove all traces
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Then install and activate on your new computers

  • How do i add another user to my creative cloud account?

    How do i add another user to my creative cloud account?

    Anne,
    This is a frequently asked question and I am sure by opening the link given below all of your questions will be answered. For accessing this feature of adding users, you should be the Admin in your Team account.
    http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html
    Hope this helps
    Karan Chopra
    [email protected]

  • Would you help me to close my Adobe Creative Cloud account?

    Dear Sir/Madam,
    Hello! Would you help me to close my two of Adobe Creative Cloud account
    [personal information removed to foil spam bots... JTS]
    [This is an open forum, not Adobe support, please do not post personal information]
    My contact email [removed]
    Grace Chan
    12/6/2014
    10:04pm

    Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help

  • How can I delete my Adobe Creative Cloud account?

    I want to delete my Adobe Creative Cloud account, but I don't know how.

    Do you mean you want to cancel your subscription or remove the creative cloud apps? Please ellaborate the issue.
    Please check the "Cancel your membership" section under Membership & Account,  mentioned in the below article to Cancel your subscription.
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html

  • How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    How do I migrate my Adobe Creative Cloud account (I'm on a $19.99 monthly subscription) to a different computer?

    All you need to do is install Adobe Creative Cloud application using which you can download CC apps .
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • How to use my creative cloud account, downloading apps, to more than one computer, i.e. my desktop and laptop?

    How to use my creative cloud account, downloading apps, to more than one computer, i.e. my desktop and laptop?

    Just download the CC manager to the machines an sign in thru it.
    Creative Cloud Help / Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Creative Cloud Learn & Support
    http://helpx.adobe.com/creative-cloud.html
    Creative Cloud / Common Questions
    http://helpx.adobe.com/creative-cloud/faq.html

  • Re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    re-image a system without deactivating adobe creative cloud account.. How do I reinstall creative cloud on my system..

    http://helpx.adobe.com/creative-cloud/help/install-apps.html

  • Where will I find in my creative cloud account how much storage space I have remaining

    Where will I find in my creative cloud account how much storage space I have remaining
    I am logging in via safari.
    Is there a way of doing this via an app

    Hello Mitchell39,
    please have a look at http://helpx.adobe.com/creative-cloud/kb/desktop-sync-getting-started.html >>> How do I check my storage from my desktop?
    Hans-Günter

  • How to change my creative cloud account?

    I want to stop my creative cloud account and only continue with Lightroom and Photoshop. How shall I manage that?

    Hi
    I have tried, but I cannot find anything that will help me with my question
    Best regards
    Jan Reinertsen
    2015-02-24 10:30 GMT+01:00 deto_ws <[email protected]>:
        How to change my creative cloud account?  created by deto_ws
    <https://forums.adobe.com/people/deto_ws> in Adobe Creative Cloud - View
    the full discussion <https://forums.adobe.com/message/7224528#7224528>

  • How many user licenses my creative cloud account has?

    I currently have an Adobe Creative Cloud account, we have purchased additional licenses and have linked them to this account. just wanted to know how I check to see how many are available and now many are allocated to computers.

    Hi IT_Orcon,
    Please refer the kb: https://helpx.adobe.com/creative-cloud/creative-cloud-teams.html .
    Regards,
    Romit Sinha

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