How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??
How to complain to Apple about this company and how to get a formally answer for problem with Apple agent in Kuwait??
You did not buy your iphone from an Apple store. No Apple employee sold you anything.
Your complaint is not with Apple. You bought from an unauthorized seller. Your complain is with that seller.
As you have been told more than once, Apple has nothing to do with this.
Similar Messages
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Im having trouble with error 13019 I have read the previous discussions about this matter and have tried to do them except for the fact that under the music tab when clicking on my ipod every thing is frozen. It s not my comp. and i dont wish to restore. Please help!
If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter -
I have applied the icloud on my sisters id accidently. How can I no w remove this information and set up my own Icloud on another computer with out loosing either of our information from the phone.
Please read before going through with this procedure.
If you really want your contact back and you did not do another iCloud backap since you deleted some of your contacts, you can do a hard reboot on both devices with iClouded contacts by holding down the home and lock buttons on each of them for 10 seconds ignoring the slide to turn off thing. Make sure you have iCloud contact services off before doing so. You can then go through the whole set up process until you get up to the backup part. You then press to restore from an iCloud backup (make sure you choose the right backup for the right phone). If you didn't make an iCloud backup before the contact incident, you will have to use your two-month-old iTunes backups. Each phone should have their contacts the way they were from your last backup. You then go into Settings>iCloud>and turn off contacts. You then can choose if you want to keep your current contacts or not. Turn this off on both phones just incase you add another iCloud device to the mix later on. Now your contact lists are no longer linked (Caution: side effect may include lack of edit button). You may now add and delete contacts as you please without it happening on your other phone.
Thank you for choosing Apple. -
Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple
First we aren't Apple just normal users just like you.
Second provide Apple a feedback or send them a mail.
Third they will never send you a free iPad Air.
If you want one you have to buy it. (go for refurbished if the device is too expensive) or look for special prices.
Contact iTunes support if you have a problem with an App. -
I have problem in signing in I don't like read and accept terms I cannot access this I don't know about this read and accept terms this is poor, I just like android's simple option and simple singing in, but how to use apple I'd?
Your computer is called an iMac.
Did you turn proxies on? If so, you should turn them off. -
I just purchased MBP and it is my first Apple computer. How concerned should I be about virus software and what do you recommend for security software?
1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets (see below.)
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been another layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't actually been tested by Apple (unless it comes from the Mac App Store), but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. For most practical purposes, applications recognized by Gatekeeper as signed can be considered safe.
Gatekeeper has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to evade Apple's controls.
For more information about Gatekeeper, see this Apple Support article.
4. Beyond XProtect and Gatekeeper, there’s no benefit, in most cases, from any other automated protection against malware. The first and best line of defense is always your own intelligence. All known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source. How do you know whether a source is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
5. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was never a good idea, and Java's developers have had a lot of trouble implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style "virus" affecting OS X. Merely loading a page with malicious Java content could be harmful. Fortunately, Java on the Web is mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers. In Safari, this is done by unchecking the box marked Enable Java in the Security tab of the preferences dialog.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a specific task, enable Java only when needed for the task and disable it immediately when done. Close all other browser windows and tabs, and don't visit any other sites while Java is active. Never enable Java on a public web page that carries third-party advertising. Use it only on well-known, password-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow these guidelines, and you’ll be practically as safe from malware as you can be.
6. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
7. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
8. The greatest harm done by anti-virus software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but they get a false sense of security from it, and then they may behave in ways that expose them to higher risk. Nothing can lessen the need for safe computing practices.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default. -
My apple ID online is different than my apple ID on my iPhone. How can this happen and how can I fix it?
You'll have to get the other person to delete your son's email address.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
There is a new email address on my phone in the apple id password box. My password will not work. How did this happen and how can I change it back?
Of course your password shouldn't work on a different Apple ID. This can happen for many reasons, no worries, just sign out back back in using your own ID.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
My photos are syncing from my iPhone to the iCloud PhotoStream and to our iPad, but they are no longer syncing to our home computer (Microsoft operating system, not Apple). Why would this happen and how can I get it resolved? I have since tried to remove and reinstall the iCloud application in my computer's control panel. I have verified that I am using the latest Apple operating system and the latest iTunes. I have reset my photo stream. Not sure what else to try... I was also having an issue with my calendar where it would sync from my computer to my iPhone but not vice versa. Somehow in all the resetting that's resolved, but the photo issue is not. Again - photos are going into the photostream, but not wirelessly being put into the file on my computer.
To change the iCloud ID on your device you have to go to Settings>iCloud, tap Delete Account, provide the password to turn off Find My iPhone when prompted, then sign back in with the ID you wish to use.
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I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
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What do I do? I have already downloaded OS Yosemite (it says so on my Apple>About this mac>overview) but now I keep getting a message from "install Yosemite" that keeps asking me to install Yosemite again and won't go away.
I have the same issue. My computer has also slowed down. I hope this isn't a malware. I haven't input my password into it, and dont know what I did to turn this on.
Hope someone else can give some insight -
I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?
Well, it doesn't mean that at all. You can download music purchased with an Apple ID to up to 10 devices. There is no 90 day wait. The wait is if you change the Apple ID.
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When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?
What kind of use do you make of your MBP? A lot of photo or video? If so, you may be storing a lot of large files. Look at Finder and see what the file system looks like. Do you have large libraries of data files associated with applications?
You may want to think about an external hard drive to use for backups and data storage, you can point applications to the external drive as the default storage location.
A good source of external drives at a reasonable price is the Mac specialist, OWC, http://www.macsales.com
I bought their Mercury Elite Pro 2 TB dirve last September and set it up to use part for Time Machine backup and part for other work space. Setup with Disk utility into two partitions is very quick and easy. Just remember to format as Extended Journaled with GUID partition table. Setting the partition sizes is by using a braphical image on screen in DU so it is like falling off a log, so easy. -
My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
What does this mean and how do I fix it?
I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
Thanks!What version of the OS do you have?
Is there an iPhoto application in teh applications folder?
LN -
How to remove "About this Page" and "Privacy Statement" on a OA page
Hi,
How do i remove "About this Page" and "Privacy Statement" links at the bottom of an OA page and add "Close Window" link on the top right corner of OA page.
Please help.
Advance thank
PavanHi,
1. Select Personalize Page link at top right of page.
2. Select Choose context button.
3. In the scope drop down box select OA Footer.
4. Click on apply.
5. Expand privacy.
6. Click on personalize pencil icon.
7. Set Rendered property to false at required level.
8. Click on apply.
9. Click on Return to Application link.
thanx
Pratap
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