How to completely uninstall air app(clear up user files under app directory)?

Question

In the adobe air 1.1 install/uninstall document, it says "Removing an AIR application removes all files in the application directory. However, it does not remove files that the application may have written to outside of the application directory. "
But it's not true. I found you cannot completely uninstall the app if there is any user files under app directory. If the user re-install the app, it will reminder the user "some error has occurred ...because an application with that name already exists at the selected installation location.... ".
How to get rid of this problem if the user didn't clear up the folder manually before re-install?  If it's a limitation of adobe air, anyone could give me any evidence from official documents? Cause I have to persuade the user to accept it    Thank you.

Answer 1

Psythik wrote:After returning my 6GB Zen Micro to the store (due to the fact that I filled it up quicked than I would've liked), I decided to go with the Zen Sleek player instead. Problem is, my computer still has the Zen Micro's drivers installed and apparantly it's conflicting with my Sleek because my computer won't recgonize it as a Zen Sleek even after installing the drivers (it just recgonizes it as a generic mp3 player). I can still transfer files to it as a would with a generic mp3 device in My Computer. Problem is, ID3 tags aren't properly sent this way (which is annoying when I want an album organized by track number).
You shouldn't need to uninstall the Micro, it won't conflict. If tags aren't being sent properly then there might be some issue with the tags being read from the files. Check with a dedicated tagging program, and rewrite the tags perhaps on some test files.
I'm assuming it's a Sleek with v2.xx firmware?