How to config SAF for searching in CRM

Dear Sir,
I would like to configure SAF for seach the Knowledge search in CRM, Do you have any step or manual ??
Thank you and best regards,
Vimol

i can find the solution

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How to config status in Search in T-code : cic0

Dear All
We just upgrade from CRM 2.0c to CRM 5.0 . How to config status in Search in T-code : cic0, because the status in the Search transaction, is different from the Activity transaction . Please help.
Thank and best regards,
Vimol

Hi Vimol,
If you are talking about the custom search help, please follow the following steps to add a custom search criteria for CIC0.
        1. Run transaction SPRO.
        2. Click on SAP Reference IMG tab on application tool bar.
        3. Select Customer Relationship Management node.
        4. Select Interaction Center Winclient node.
        5. Select Component Configuration node.
        6. Select Visible Components node.
        7. Select Navigation Area node.
        8. Select Define search Profile IMG activity.
        9. Select the relevant Profile, and click on node view search application
             within the locator.
       10. Save the settings.
       11. Back to main tree.
       12. Select define search in locator IMG activity.
       13. Click on Search id node.
       14. Add the search id, text, function module, program name and screen in
             the table.
<b>Reward points if it helps.</b>

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Hi All,
How to config Trex for CRM5.0 ?
Thanks,
Nagesh

Hi Rao,
I am mailing u a doc for TREX post Installation configuration.
Im sure it will help u.
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Sumit

How to do program for search help

Hi,
Please tell me how to do the program for search help in Dialog programming.
Thanks,
Sriram.

Step 1:
Create a function module (ZZ_TEST_FUNCTION).
Step 2:
--> Create a search help(ZSEARCH)
--> Enter the above function Module(ZZ_TEST_FUNCTION) in search help exit field.
STEP 3:
Attach the search help with any field of table.
Function module Sample Code:
FUNCTION ZZ_TEST_FUNCTION.
""Local interface:
*"       IMPORTING
*"             VALUE(MCONAME) DEFAULT SPACE *"             VALUE(SELSTR) DEFAULT SPACE
*"       TABLES
*"              SHLP_TAB TYPE SHLP_DESCR_TAB_T
*"              RECORD_TAB STRUCTURE SEAHLPRES
*"       CHANGING
*"             VALUE(SHLP) TYPE SHLP_DESCR_T *"             VALUE(CALLCONTROL) LIKE DDSHF4CTRL
*"                             STRUCTURE DDSHF4CTRL
CALL SCREEN 100.
Return from application back to SAP
CASE save_ok_0100.
    WHEN 'RSTR'.
      callcontrol-step = 'SELONE2'.
    WHEN 'CANCEL' OR 'BACK' OR 'EXIT'.
      callcontrol-step = 'EXIT'.
    WHEN 'SEL'.
        READ TABLE itab.
        record_tab = itab-filed1.
        APPEND record_tab.
        callcontrol-step     = 'RETURN'.
       EXIT.
      ENDIF.
ENDCASE.
ENDFUNCTION.

How to config JSSE for UDDI4J???

Hi, i am using uddi4j to access uddi registries. As you know, when you use the publish api, it use the https connection.so we need to do some configurations for JSSE. I have downloaded JSSE,but i just don't know how to config it in the java.security file.please help,thanks:)

If you are using java 1.4 > JSSE is now included in the release and you shouldn't have to do anything.
If you are using an older JVM, you can also add the jsse.jar file into your classpath and register the appropriate provider implementation class:
System.setProperty("java.protocol.handler.pkgs",
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java.security.Security.addProvider(new com.sun.net.ssl.internal.ssl.Provider());
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http://www-128.ibm.com/developerworks/webservices/library/ws-uddi4j2.html
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Todd

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Hello,
We use GRC Compliance Calibrator V5.2. Our RuleSet also contains Risks based on organization levels.
We have a SOD-Risk (R006) made up of two functions (YK06 and YK08):
Risk Function     TCODE     Auth.Object     Field     Value from     Value to     Condition     Status
R006     YK06     F-42     S_TCODE     TCD     F-42                         AND          0
R006     YK06     F-42     F_BKPF_BUK     ACTVT     1          2          AND          0
R006     YK06     F-42     F_BKPF_BUK     BUKRS     $BUKRS                    AND          0
R006     YK08     F110     S_TCODE     TCD     F110                         AND          0
R006     YK08     F110     F_REGU_BUK     FBTCH     2          31          AND          0
R006     YK08     F110     F_REGU_BUK     BUKRS     $BUKRS                    AND          0
Risk R006 is only critical, if the two BUKRS in the definition are the same value.
A User with BUKRS = 1000 in F-42 / F_BKPF_BUK and with BUKRS = 1000, 2000 in F110 / F_REGU_BUK is critical.
A User with BUKRS = 1000 in F-42 / F_BKPF_BUK and with BUKRS = 2000 in F110 / F_REGU_BUK is not critical.
We feel that the following OrgRule-Definition does not cover the requirement:
OrgRule ID     Risk     Org Level     Value From     Value To     Search Type
OR-BUKRS     R006*     BUKRS          1000          1000          AND
OR-BUKRS     R006*     BUKRS          1000          1000          AND
Our question:
How must the OrgRule for Risk R006 be defined in order to flag only Users with identical BUKRS as critical?
Thank you very much,
Jürgen Holtz

Hello Mr Alpesh,
thank you for refering me to the Quick Reference Guide "Organizational Rules and Organizational Level Reportingu201D. I am aware of this document and have followed it.
However, it does not exactly address my problem as the document explains how to set up OrgRules that cover two different OrgLevels (eg. BUKRS and WERKS).
In my case, I have a single OrgLevel.
However, I have found out that a single-line OrgRule solves my issue.
It is the following OrgRule:
OrgRule ID     Risk     Org Level     Value From     Value To     Search Type
OR-BUKRS     R006*     BUKRS          1000          1000          AND
Again, thank you for your input.
I close this posting as this question is now solved for me.
Best regards,
Jürgen Holtz

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Hi Sir,
Can you tell me how to config CDM 4630 for user authorization with different privilege by using radius server
Regards

Here is a link on configuring user authentication on acns.
http://www.cisco.com/en/US/products/sw/conntsw/ps491/products_configuration_guide_chapter09186a008008123f.html
Not sure if there is one available for authorization too.

How to config the telephony button in CRM 5.0 (win client)

Dear Sir,
I can't find the documents how to config the telephony button in CRM5.0 (win clicent). Please kindly advise.
Thank you and best regards,
Vimol

i can find the solution

How to config SSL for stand alone ITS

Hi,
I need help configuring SSL for ITS. Please let me know if smebody has the documentation. W ealso use EP6 Sp02 portal.
Thanks,
Srini

Hello Jeremy,
There is a document describing the parameters: ITS_Service_Parameters.pdf
You can find the online descriptions at:
http://help.sap.com/saphelp_nw04/helpdata/en/1f/ef243a84da356be10000000a11402f/frameset.htm
The not so common ones are only listed, you have to search for notes on those parameters.
~host/port(un)secure are used to switch protocols, say I access the ITS over https on service "A":
https://host/scripts/wgate/A!
In the template I want to switch to non secure service B.
http://host:8080/scripts/wgate/B!
The Agate does not have enough info to generate the full URL from the info it gets outof the first request; how should it know that the non-secure is running at port 8080.
Therefore you need to define these values (n.b. on the same machine one can also have different hostnames for http and https access)
Some controls in ITS also generate full URLs and rely on these parameters being set.
If you have multiple wgates from different domains to one agate then you cannot live with the 1-1 Situation and you have to overwrite the headers at the wgate side (note 744768).
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Fekke

How to config NACE for printing debit memo request ?

hi,
I've tried to config with the transaction NACE for SAtype GV ( debit memo request )
In SPRO in config :
GV Deb.MemoReq. f.Ctrct V10000 Order Output ZBA0
but then I used the transaction VA02 to print document header, The status is always in yello ( not processed ) , I do not know why , could you please help me ?
Thanks

hi,
I used Analyse determination and it show me that :
The "output not found" Access 10, message 450.
and the description:
Diagnosis
No valid output conditions found for the application object.
System Response
For this reason no output proposal was created.
Procedure
Execute function
I do not know the reason why . This is for printing a billing request ( GV)

How to re name for search and not ......

When i have entered album from old EG mantavani folk song round the world .into i tune
I cannot find it as the name list is mantavani
Why is it that when adding name and title under name and artist to find in search . some stupid up date hits in and the title come up with a load of other albums under the list nothing to do with the composer ?
This up date pop up goes through a list of artists . Why
I tunes has been out for a long time and still many issues like album art work is still no fixed . Like an answere please .
thank you .

As with your iPod when connected to iTunes, the iPhone has various tabs for your iPhone sync preferences with iTunes. Your iPod and your iPhone can have different sync preferences.
If you don't want to transfer any music to your iPhone, don't select Sync Music under the Music tab for your iPhone sync preferences. If you don't want to sync any video to your iPhone, don't select sync Movies and TV Shows under your iPhone sync preferences.
Under the Applications tab for your iPhone sync preferences, you will select Sync Applications with the following options below.
All Applications to transfer all available applications to your iPhone, or choose Selected Applications followed by selecting the applications in the window below that you want transferred to your iPhone followed by a sync.

How to enhance Interaction History Search in CRM 2007?

Hi experts,
Is there any BADI available to enhance the existing Interaction History Search in IC Agent Profile?
Thanks and Regards,
Rohit

Dear Rohit,
Using the below steps you can quickly find out the BADIs related to any transaction.
1) Put a breakpoint in the FM SXV_GET_CLIF_BY_NAME
2) Run your transaction(e.g. Interaction History Search). It will stop at the breakpoint you have in the above FM.
3) Chekc the value of the Fm parameter name. This will contain the BADI names.
Alternatively you can get the BADI names the following way
1)Go to the method GET_INSTANCE of the class CL_EXITHANDLER and put a break point there.
2) Run your transaction(e.g. Interaction History Search). It will stop at the breakpoint you have in the above method.
3) Chekc the value of the filed exit_name. This will contain the BADI names.
Hope this helps.
Regards
Anupam
Edited by: Anupam Koley on Aug 11, 2008 11:55 AM
Edited by: Anupam Koley on Aug 11, 2008 11:57 AM

Costing variant , how to config rounding for component quants ?

Hello everyone ,
i am new to CO-PC
my user want to change rounding for component quants.
Current setting is u2018Round up with Nondimensional units of Measureu2019.
This affects too high loss in standard product cost due to rounding up.
For instance, 24 pieces of product are packed in one shipping carton.
Based on standard cost calculation per 100 pieces,
shipping carton usage is computed as roundup of (100/24) which is 5 pieces.
Once in the actual production, production lot size is 10,000 pcs.
Target shipping carton usage would be automatically calculated as (5*24,000/100) = 1,200 pcs
whereas in the reality, 1,000 shipping carton should be used (24,000/24).
As a result, material usage variance is shown too high due to rounding up.
you can see detail in below website (there is only picture in website)
[http://picturepush.com/public/4467052]
thank you in advance.

Hi
I dont think this behaviour can be changed....
There is a workaround though, in acordance with SAP recommendations
Increase your costing lot size to 10,000 or 1000 or as much as reasonably possible... Also, increase your Price Unit and keep it same as Costing Lot Size....
For Existing Material Masters: Go to T code MM17 and change MARC-LOSGR (Costing Lot Size) and MBEW-PEINH (Price Unit)....You can change in mass mode
For New Material Masters: Using BADI MATERIAL_REFERENCE, you can default the costing lot size and price unit as 10000 or 1000 as desired
Regards
Ajay M

How to use spotlight for searches with Apache w Tiger desktop intel machine

From what I've read I need to enable the
LoadModule applespotlightmodule libexec/httpd/modspotlightapple.so AddModule modspotlightapple.c
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can I just add it, where would I find the module, do I need to add it?

Hi Fred,
To 'Connect', you will need to confirgure the remote Mac's router to accept ARD connections.
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Within this software, there should be a section called 'services' or 'firewall services'. You need to add five new services (1 for each of the following port numbers - 3283, 5432, 5900, 5988 & 5989), give them names like ARD1, ARD2 and so on, not critical, just helps you manage them in the future.
Within each of these new services, you 'port forward', all you need to do is input the remote Mac's internal IP number (192.168.0.xx) to every ARD service. This basically tells the router which Mac to look at when you connect via ARD.
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Macmaggy
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Hi can anyone tell me about SAF for solutiondatabase in icwc

Hi ,
Can anyone tell me about how to configure SAF for the solution database in ICWC.What are the steps required to customize the enterprise intelligence for SAF for useing solution/knowledge database in CRM.
Harish rentla

Hi
upon setting up SAF in the enterprise intelligence area you need to create the subject profile for the solution database for the maintanence of problems and solutions with the damage code location code and reasons codes and you need to do full indexing for the SDB for problems and solutions after pairing (joining)the 1 problem with one solution. you can access TREXADMIN transaction type for the trex config settings to view the index table status.
Trex RFC connectivity needs to be established between SAP and CRM systems then only you can use the wizard for the SAF tool to customise
please do reward points if helpful
Regards
Dinaker vikas

How to config SAF for searching in CRM

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