How to configure apple remote desktop to work on 3g instead of wifi

Hello,
Can ARD be used with 3g to access my iMac from my macbook?
If it can be done, could someone please help with info on how to do this or set it up?
Thanks a lot..

when you use ARD at home can it wake the iMac from sleep?
What do you have the DLINK DIR-615 plugged into? (dsl modem, cable modem, extra)
So there are a couple ways to connect to a computer behind a router such as the dlink. One option is you configure the iMac to be the DMZ. The nice thing about this is you don't have to configure any ports. the bad thing about this, is any service your hosting on the mac is internet excess-able. the 2nd option is to configure specific ports on your router to be sent to the iMac. This give you more control over what services are access-able on the iMac over the internet; but it's also more work to setup.
Here is the manual for DLINK DIR-615,
page 32 explains how to setup a DMZ.
pages 27 and 28 explains how to setup "port forwarding."
Well known TCP and UDP ports used by Apple software products. if you chose the port forwarding, you'll probable need to use this document to figure out what ports you need to open. Here are some of the ports you would probable need to open. there would probable be other ports as well.
3031
TCP/UDP
Remote AppleEvents
eppc
Program Linking, Remote Apple Events
3283
TCP/UDP
Net Assistant
net-assistant
Apple Remote Desktop 2.0 or later (Reporting feature)
5900
TCP
Virtual Network Computing (VNC)
(Unregistered Use)
vnc-server
Apple Remote Desktop 2.0 or later (Observe/Control feature)
Screen Sharing (Mac OS X 10.5 or later)
5988
TCP
WBEM HTTP
wbem-http
Apple Remote Desktop 2.x (see http://www.dmtf.org/about/faq/wbem)
I'm not sure if the time capsule will be able to wake the computer over the internet; because it's not the router. the DLINK is.
Keep in mind, that even if you do configure your mac to be reach-able over the internet. Most internet connections change IP address. That's call DHCP. in short it's like trying to reach some one who hangs around different pay phones, but doesn't have a cell phone. In short, you can't really reliably get ahold of such a person.
If you call your internet provider they can tell you if your internet connection is static or DHCP.
If it is, there are things you can setup to bridge the gap between static and DHCP. That's called dynamic DNS, But ones you look at the cost of such a service; your probable going to find logmein cheaper, and an easier to configure solution. Because you don't have to mess around with your router, or configure port forwarding, or mess around with dynamic DNS.
You might even find out to run dynamic DNS your going to have to have your iMac always turn on any way. It's not that hard to configure your imac to be on, but have the screen off.
good luck
-TT

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Can't get Apple Remote Desktop to work

I cannot get apple remote desktop to recognize my lab computers. It only recognizes one in there and all the info is the same on the others. It sees them but it says they are offline when I have them all on and ready. I did an update to make sure they were up to speed. I am running ARD 3.5.2 on mine and 3.5.2 on the snow leopard macs and there are some just leopard macs in there running 3.4.
Thank you in advance.

Sorry, but no, ARD does not have a "remote printing" feature. You can use ARD to copy a file to a remote Mac and than take control of that Mac to print the document, but you cannot print directly to the remote Mac (unless someone else here knows a trick I've not discovered).
Depending on how your wife's company has things set up in their connection to the Internet, she may be able to just set up printer sharing on the work computer and print directly without needing ARD at all. A utility such as Slink may make that easier:
http://slinkware.com/
I use Slink and it works quite well.
Regards.

Apple remote desktop not working

Just upgraded to Mavericks and can not use apple remote desktop. I bought my copy of ARD from the store. Anyway of getting this fixed?

Hi ikarous79,
If you are having issues with Apple Remote Desktop under Mavericks, you may want to make sure you have updated to ARD 3.7, which was just released recently. You may find the following article helpful:
Apple Support: About Apple Remote Desktop 3.7
http://support.apple.com/kb/HT5896
Regards,
- Brenden

Why is Apple remote desktop not working?

I have 4 machines in a remote office that I need to connect to using ARD 3.6. I have a VPN connection working and am able to successfully control all but one of the machines. I have checked all of the settings and have confirmed that the Mac that ARD is not working has all of the same sharing preferences as the machines that are working. All of these machines are on the same network. All of the machines are running OS 10.8.x. All machines that I am able to connect to are running 10.8.3 but the one I can't is only at 10.8.2, but that is only because I haven't been able to remote into it yet to perform the OS update. The weird thing is that I can see the unresponsive Mac (can see the IP address, the version of ARD, OS version, etc.) but I simply can't connect to it to control or observe using ARD. I am however able to use TeamViewer from a remote Windows PC.
Can someone provide some ideas as to what to check and or how to fix this? TIA.

Do you have remote login enabled?
Have you tried using the kickstart command to restart the ARD Client?
http://support.apple.com/kb/HT2370?viewlocale=en_US&locale=en_US
If it's not enabled you will need to call a user or someone at the location and have them check the box to enable remote login.
In the past the ARD client has 'stalled' forcing me to restart the agent. Another option would be to have someone restart the machine for you.
I have actually had to use ssh to uninstall and re-install the client software due to corruption or ??.
Let me know what the outcome is. I see this was from May so let me know either way.
Thanks

Apple Remote Desktop to wake up a Mac

Hello,
Do you know how to use Apple Remote Desktop (ARD) to wake up a Mac which is not on my local network?
Imagine I am in the USA and I need to wake up my Mac in France to see my files, play some music... Is it possible? ARD can do it?
Or should I prefer another program like WakeOnLan by ReadPixel, or the Depicus page...?
Do I need an IP address, a MAC address and to configure my router to accept the correct "wake" packet?
I know the Mac needs to be connected with Ethernet, and "Wake for network access" has to be checked in the Energy Saver panel.
In case it works, can I shutdown my Mac with ARD too?
Maybe you would suggest to use ARD to wake up the Mac then use FTP to see my files, read some music...
The thing would be to use the Mac as a server I could connect with from anywhere in the world to see my files, play music and more...then shutdown it when I finished. Am I dreaming?
Thank you for your help.

Thank you for your information.
I found another topic here : Wake-On-Lan support?
The member el_migu_el wrote something interesting I think.
Basically, it seems Apple Remote Desktop is designed for local network only. When we need to wake up a Mac through the Internet, ARD shows its limits and we have to find another tip to make this thing possible.
Maybe I am wrong but it seems easier to wake up a PC (with Linux OS) through the Internet than a Mac.
I was thinking to another solution :
Would it be possible to configure the Mac with the Energy Saver panel to make it wake up on a specific day at a specific hour (then shut down it in the same way), and use a FTP connection to access our shared datas? It would mean applies like Pure FTPd Manager should run after the Mac woke up, and it would be necessary to configure a static IP address with the DynDNS service for example to avoid any IP changes to still get the conection with the Mac.
And obviously we would use some applications like Cyberduck or FileZilla to access our shared datas. The problem is that we couldn't use our Mac as a server, I mean use it to launch some music for example from anywhere in the world.
I had a friend who had used is old PC (with a Linux OS) as a server to share some music we could hear on our computer. With an address he gave we could see the music he shared. It was cool. The thing was his PC had to be switched on all the time. But I am sure we could have woke up his computer from anywhere to get access to his music if he had configured his PC in that way.

IMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

iMac at work, iMac at home. (Latest Yosemite and Apple Remote Desktop updates installed) Need to work from home at night. I don't know how to set my permissions so that I can just control my iMac at work.

If they have set up port forwarding for you already then that is different. In that case, then you could be experiencing the bug with the most recent release of ARD (3.7.2) and in particular ARD 3.7.2 and Yosemite ARD version 3.8 clients. It has been reported numerous times in the forums and to Apple that since 3.7.2, clients are frequently unavailable to connect to despite there being no network issue between the remote computer and client computer. I have not seen anyone report it who was working from outside the LAN to inside the LAN, but I have the same issue with a number of my own computers that are simply on a different subnet, so it stands rot reason that it would happen from a port forwarding location.
I am sometimes able to resolve the issue locally by SSH connecting into the client computer using Terminal on my admin machine and restarting or relaunching the ARD agent on the remote device, then trying to connect to it again after about 30 seconds.
The Terminal commands for this procedure are as follows, though you might need to include a port number from outside the LAN:
First:
ssh ipaddress -l adminusername
(example: ssh 192.168.1.1 -l macadmin)
Second:
sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -restart -agent
After that, waiting about 30 seconds and trying to observe or control usually works, though the computer may still fail to show an online or lit-up status indicator.

How can I remotely access my computer from a different location on Apple Remote Desktop?

I downloaded Apple Remote Desktop and am trying to access our computer at our church that is in the auditorium and work on slides for ProPresenter from my office which is on a different network. The Mac Pro, which is in the auditorium, is connected to a Netgear wireless router. I would also want to be able to have access to observe and control the screen on the Mac Pro whether I am in my office or at my house. I have tried everything from going to portforward.com, followed those instructions, did port forwarding, used ipchicken.com to get my external IP and made sure that the Mac Pro had a static internal IP address and made sure the computer had access for remote management. Any help to resolve this issue would be greatly appreciated! Works fine when it is on the same wireless network, but I need access being on a different wireless network. Thanks!

Hi austinmac14,
So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
Also these steps are so one person, can connect to one computer at your work.
Open Airport Utility:
go to the dock
Click on the finder
go to the menu bar
Click on the "Go" menu
Chose "Utilities" from the "Go" Menu
double Click on "AirPort Utility"
Access the Base Station:
Double Click on your Airport Extreme BaseStation that is your internet connection router.
a new window should pop up with your Airport Base Station as the Window Name
Configure Static Address for the computer you want to connect to via ARD:
Click on the internet Icon from the toolbar
Click on the "DHCP" tab
For "DHCP Reservations:" Click on the "+" button
For the "Description" put "ARD"
For "Reserve Address by:" set "DHCP Client ID"
Click the "Continue" button
For "DHCP Client ID:" set "ARD"
write down the number in "IPv4" address field
Click the "Done" Button
Configure routing to ARD computer:
Click on the "Advanced" icon from the tool bar.
Click on the "Port Mapping" tab
Click on the "+" button
for "Service:" Chose "Apple Remote Desktop"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Apple Events"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Login - SSH"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "Update" button.
wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
Configure the ARD computer to use the correct IP address:
Go to the computer you want to be able to remotely connect to
On that computer, Go to the menu bar
Chose the "Apple" menu bar
Chose "System Preferences…"
Click on the "Show All" button
Click on the "Network" icon
For the active network connection, (the connection on the left side with the green dot), click on it
Clock on the "Advanced…" button
Click on the "TCP/IP" tab
for the "DHCP Cient ID: field put "ARD".
Click the "OK" button
Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
Find out what your public internet IP address is.
On the computer you wish to connect to over the internet, gotohttp://whatismyipaddress.com/
when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
At this point you should be able to connect to the computer remotely
connect to the internet from another location.
open Apple Remote Desktop
go to the file menu
chose connect to computer using ip address
set the address to the address to the IP address you wrote down for step 6. 2.
use the same password as you used to connect to the computer at work using ARD.
So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
Also some network connections change. When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
Of corse there are ways around this. But that's kind of another conversation.
Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

How can I deploy my AAMEE without Apple Remote Desktop?

Hi everyone,
I created a build for Adobe CS6 Production Premium for Mac with the serial number embedded, along with the current updates. All is well with that; however, this is the issue that I am having:
I have tried to test the build on a local machine (the computer I created the build on) and was able to install the package with no issues; however, when I try to deploy build onto a networked machine, it doesn't work.
I have read through the AAMEE Reference Guide and have read (if I am not mistaken) that for CS6, you can only deploy an AAMEE build through Apple Remote Desktop onto multiple machines. I have also read that you would need Apple Remote Desktop on all of the machines you want the build to deploy on.
If that is case, if I have read the guide correctly, what is the point of deploying the build through a network if you have to still install ARD onto all the machines you want the software one? How can you get around this to be able to deploy your AAMEE successfully onto a network on machines?
When I tried it last night on one network Mac with ARD, I received the error message for "Validating packages...". I'm not sure what that means because the build works perfectly on local machine.
Any ideas would help as far as deploying the build on a network without using ARD, or really, just a simpler alternative that works?
PLEASE HELP.
Thanks.

Hi,
You can deploy package using any of these tools - ARD, SSH, Casper suite, Absolute manage, Land desk..and may be more but we have only tried these.
We have mentioned ARD as an example, but other standard tools can be very well used for deploying package. and there is no need to have ARD installed on all machines where you want to deploy the package, but only on admin machine.
can you please let me know - which client OS are you trying to deploy the package and whether the client machine is logged or logged in? please forward install.log if you are facing the error.
thanks,
Rahul | [email protected]

How do i install "Apple Remote Desktop 3.3" on Lion(10.7)

How do i install "Apple Remote Desktop 3.3" on Lion(10.7) i have the Unlimited client version....
It tells me that the ARD 3.3 dont work on lion but 3.5 do... How do i upgrade it? Do i need to buy a new verion again to use it on Lion ?

Hi here same thing.. i have Lion 10.7 installed.. every thing worked fine untill last night.. after the latest update.. ARD 3.5 inmediately 'hangs' on startup.
tried to set previous ARD from day before but no help..
then i tried to delete the whole program.. and re install it from my 500 dollar CD.. it won't install under 10.7.
whats next?! what is the solution?!
please help.. i work with it every day!!
thx for the replies...
Radar

How can I get Apple Remote Desktop to disappear from my App Store updates list?

My Apple Remote Desktop software shows up in my App Store updates list. But I have already updated it to version 3.6.1 and it shows as "Installed". It is greyed out and will not go away. Any ideas on how to make it disappear is most appreciated.

All the suggestions I have read have not worked for me.
But you can try:
Running Software Update from the Apple Menu
Logging in to the Mac App Store with the account that purchased ARD
Deleting various Apple Store .plist files
NB I haven't tried removind ARD and reinstalling.

Apple Remote Desktop doesn't work on outside connections

I use Remote Desktop to control computers at another location from my computer at home (cable modem. This worked fine with my old (non Apple) router. I have upgraded to the dual band Airport Extreme and now Remote Desktop tells me that computers are offline (when they aren't)
How do I get Remote Desktop working? The Airport Extreme is not in double nat-mode.

Let's double-check your port mapping settings for ARD:
To setup port mapping on an DB 802.11n AirPort Extreme Base Station (AEBSn), either connect to the AEBSn's wireless network or temporarily connect directly, using an Ethernet cable, to one of the LAN port of the AEBSn, and then use the AirPort Utility, in Manual Setup, to make these settings:
1. Reserve a DHCP-provided IP address for the host device.
Internet > DHCP tab
o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
o Description: <enter the desired description of the host device>
o Reserve address by: MAC Address
o Click Continue.
o MAC Address: <enter the MAC (what Apple calls Ethernet ID if you are using wired or AirPort ID if wireless) hardware address of the host computer>
o IPv4 Address: <enter the desired IP address>
o Click Done.
2. Setup Port Mapping on the AEBSn.
Advanced > Port Mapping tab
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s): 3283
o Public TCP Port(s): 3283
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s): 3283
o Private TCP Port(s): 3283
o Click "Continue"
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s):
o Public TCP Port(s): 5900
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s):
o Private TCP Port(s): 5900
o Click "Continue"
o Click the "+" (Add) button
o Service: <choose the appropriate service from the Service pop-up menu>
o Public UDP Port(s):
o Public TCP Port(s): 5988
o Private IP Address: <enter the IP address of the host server>
o Private UDP Port(s):
o Private TCP Port(s): 5988
o Click "Continue"
(ref: "Well Known" TCP and UDP ports used by Apple software products)

How do I search threads within a specific support community, i.e.. Apple Remote Desktop?

Very frustrated with new layout of discussion forums...
How do I search key words within threads within a specific support community?
For Example I want to search the phrase 'couldn't collect' within the Apple Remote Desktop community.

Thanks for your response. I'm well aware of the global search field.
My problem with that is if I search the term 'couldn't collect', (in reference to a very specific Error message generated while running a report via Apple Remote Desktop Task Server) I get a slew of useless hits that have either the words 'couldn't' and/or 'collect' or any variation of those words, such as 'collection'.
I'm looking for responses that are very specific to Apple Remote Desktop only. I don't have hours to weed through thousands of responses that have no bearing to that at all.
Searching within specific sub-communities was possible before this new layout. Whatever happened to the booelean searches and searching by phrases and the 'advanced' searches? Do they still exist?

How do I purge old computers in apple remote desktop?

Greetings,
I use Apple Remote Desktop (ARD) quite extensively (I work in I.T.). When an employee gets terminated, their equipment will get re-used. However, their computer still shows up in ARD. Is there a way to purge computers off ARD?

You should be able to just select the computer(s) in the All Computers list and press the Delete key on your keyboard.
Regards.

HT1338 can apple remote desktop 3 access my pc work desktop?

can apple remote desktop 3 access my pc work desktop? Do I have to get microsoft office 2011 in order to do this?

Microsoft Remote Desktop Connection Mac OS X Client (free)
<http://www.microsoft.com/mac/products/remote-desktop/default.mspx]]>
Applications -> Remote Desktop Connection
Computer: windows.pc.address
-OR-
Computer: windows.pc.address/console
Microsoft provides setup instructions on the web page where you download the RDC client.
-OR-
CoRD (Microsoft RDC Screen Sharing)
<http://www.macupdate.com/info.php/id/22770/cord>
-OR-
You could also install a VNC server on your Windows system and use a VNC client on your Mac

How to Completely Remove/Uninstall Apple Remote Desktop?

This is for my home office system.
I do not want Remote Desktop installed on my home system. There is no reason for it there. Nobody needs to access my machine remotely and I do not even like the idea that there is an application on my machine that would enable anyone remote access to my machine.
When I first got this machine, I deleted what I thought were all the files associated with Remote Desktop. I have no files anywhere on my machine named "Remote Desktop" or "RemoteDesktop" or "ARD", yet I'm CONSTANTLY getting the Software Update alert, telling me I need to install "Remote Desktop Client Update 3.3.2".
For months now I've been ignoring it, and just un-checking the install box every time I need to do updates of other apps. But it is now driving me up the wall.
How in the heck do I make this F-ing thing go away?

yet I'm CONSTANTLY getting the Software Update alert, telling me I need to install "Remote Desktop Client Update 3.3.2".
That update message has nothing to do with uninstalling Apple Remote Desktop, which you have either uninstalled already or never had. All versions of Mac OS X since 10.4 have had the ARD client as part of the installation, and there's no way to remove it (not without hacking your system, anyway).
What is the problem with you just accepting the update? It's not going to hurt anything; unless you turn on Screen Sharing or Remote Management, no one can gain access to your computer. But if you want to not see that update presented, select it when it appears in Software Update and choose "Ignore Update" from the Update menu. Just unchecking it will only keep it from installing; it will not keep it from being presented again the next time you run Software Update.

How to configure apple remote desktop to work on 3g instead of wifi

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