How to configure interaction center after upgrading to CRM7.0?

I upgraded a CRM to CRM7.0.
However, the interaction center is not working anymore.  We cannot figure out.
Would you please help with your experience?   Thanks!

Hi Raghu,
The standard business process for handling complaints in the Interaction Center is defined at the following:
http://help.sap.com/saphelp_crm60/helpdata/en/1e/446b41466b021de10000000a155106/frameset.htm
Is there anything specific you want to do and you need suggestion?
Regards,
Deepak

Similar Messages

  • How to recover "Recovered Items" after upgrade to Mavericks

    After upgrading to Mavericks (from Mountain Lion), I had to create a new user.
    Then, after logging in, I noticed my Applications and users were missing.
    After some searching in the Terminal, it seems all the items are in "Recovered Items". It's as if the upgrade process failed to put the items back in their place after installing the new OS version.
    How do I get the system to "recover" this?

    Ok I talked to support earlier and I went into my recovered files folder and you should have Applications, Library, Users (shortcut to Users) and if you go to Users, you should see your previous User folder with all of the documents, pictures and such in it! What I had to do is create a new account (admin account) in Users & Groups using the same name for the user directory as your previous one! It should say there is there already a folder under that name and you will want to tell it that you want to use those files! Once that is done, logout, login to your new account and your stuff should be there! Pretty much all you have to do is drag what applications you want from recovered files application folder to your new application folder and of course renter your keys! Your iTunes, iPhoto and Apple products should grab all your previous stuff!

  • HT4623 How to restore contacts list after upgrading to iOS 7.2

    How do I restore the contacts list I had on my iPhone 4 after upgrading to iOS7.2? The folder is completely empty/ Thanks

    The iphone is designed to be synced to your computer or cloud service regularly.  Your contacts will be in whatever program/service that you have selected to sync.
    If you have failed to sync them to your computer or cloud service, then they are gone.

  • How to uninstall Lightroom 5 after upgrading to Lightroom 6?

    After upgrading to Lightroom 6, uninstall is unavailable for Lightroom 5 in CC. how to fix it?

    Hi There,
    As you have already uninstalled lightroom from Utilities>uninstallers, here is what you need to do.
    Kindly remove Lightroom 5 that you see in Applications > Move it to Trash.
    Manually uninstall Lightroom
    Make sure you Back up a catalog
    Try to install Lightroom 6/cc after relaunching Creative Cloud app.
    Thanks,
    Atul Saini

  • How to process Interaction Center Complaints in SAP CRM 7.0?

    Dear all,
    What is the standard solution available in SAP for Registering the Complaints from Interaction Center customers and processing them with the help of back end ECC system?
    Please help me to map this requirement successfully; your suggestions will be highly appreciated.
    Best regards,
    Raghu ram.

    Hi Raghu,
    The standard business process for handling complaints in the Interaction Center is defined at the following:
    http://help.sap.com/saphelp_crm60/helpdata/en/1e/446b41466b021de10000000a155106/frameset.htm
    Is there anything specific you want to do and you need suggestion?
    Regards,
    Deepak

  • How to change table defnition after upgrade from 9 to 10 ?

    after upgrade from 9 to 10, tables ddl still like 9i:
    .................PCTFREE 10 PCTUSED 40 INITRANS 1 MAXTRANS 255..........
    ................ inndex PCTFREE 10 INITRANS 2 MAXTRANS 255 COMPUTE STATISTICS..........
    Is there a method to convert it all tables to new 10g style without re-create thousands tables then emp/imp one by one?
    Thanks

    What do you mean by "10g style"? Do you want tables to be using ASSM? If that's the case, that's a feature of tablespace itself. So it means that your tables need to be in those tablespace which are having Segment Space management auto set in them.I don't think that there is any automatic package which can do the same on the fly.
    One way ,which may not be very less time consuming but still can help is to convert the segment space management using EM.But again,this does recreate teh tablespace so I don't think that this is any different from exp/imp.
    HTH
    Aman....

  • How do I restore iTunes after upgrading to Lion?

    Upgraded from Snow Leopard to Lion and, in the process, appear to have lost access to my iTunes.  After the upgrade, when I clicked on the iTunes icon, I was then asked if I wanted to "install iTunes!"  I have found folders that appear to contain the contents, but really don't want to re-build my iTunes from scratch.
    How can I reclaim my iTunes??  Great thanks in advance!

    This is getting confusing.
    First, there is iTunes the application.  That should open no matter what, even if it opens to a blank library.
    Second, there are all the library contents (what's in your iTunes folder) which should also open when you start iTunes and present you with what you're used to seeing.
    It seems to me that it is your application that isn't starting (and so the comment about replacing with your backup doesn't apply).  Is this correct?  If so, I personally don't have the answer since I don't run Lion and don't know it's insallation procedure.  I thought iTunes application was part of the OS for Lion and should be automatically installed.  Maybe you do need to say yes when it asks you if you want to install it.
    I am assuming you did a complete backup of your hard drive before upgrading to a new OS, so in case it did actually wipe out your library (which it should not have) you can get all your files back?

  • How to start/enable  BSP after upgrade

    Hi
    We recently did upgrade our system from 4.6 to WAS 620.
    now after the upgrade is done I want to start using BSP applications. But when I try to connect to the URL I just get a Connection refused error message in the browser.
    So I figure I have to activate or config the system to enable BSP ?  I need some info or tips on how to do just that.
    Best regards Sigurdur

    Hello Sigurdur,
    start Transaction SICF and activate service tree with a right click on the server.
    Regards
    Gregor

  • How to recover audiobook bookmarks after upgrade to iOS 7?

    I just upgraded my iPhone 5 to iOS 7 and here's one of the issues that this brought up:
    I used to listen to audiobooks in the built-in Music app and the app would show the bookmarks or a time-code where I left off listening to my audiobooks and begin playing from that same spot even if I switched to listen to something else in the meantime. I'm concerned now because after this upgrade it doesn't show my bookmarks anymore.
    How do I get them back?

    Had you backed up the phone via iTunes or iCloud? If so, the backup includes audio book bookmark in the iCloud and you will be able to restore that backup to a replacement iPhone.
    If you had been syncing your phone to back it up, you can use 3rd party software like iPhone Bookmark Recovery to try to recover some of your data from your backup.  However, if your audio books are not fully included in the backup (they are only backed up as necessary to maintain call favorites and recent call lists).  This article will show what's included in the backup: http://support.apple.com/kb/HT4946.

  • How to start LR CC after upgrade from LR 5 during trial

    I have a trial version of LR 5 for a week now and downloaded the LR CC upgrade yesterday. The LR CC app does not start. After asking if I want to continue my trial for another 23 days it just disappears without opening any library. I have tried uninstalling LR 5 completely, starting from the library with "Open WIth" also. How can I continue my trial on LR CC?
    I am on a Mac with OSX Yosemite.

    I have a trial version of LR 5 for a week now and downloaded the LR CC upgrade yesterday. The LR CC app does not start. After asking if I want to continue my trial for another 23 days it just disappears without opening any library. I have tried uninstalling LR 5 completely, starting from the library with "Open WIth" also. How can I continue my trial on LR CC?
    I am on a Mac with OSX Yosemite.

  • How do I update GarageBand after upgrading to Yosemite 10.10.1

    I have GarageBand on my MacBook Pro but have recently upgraded to Yosemite OS X 10.10.2. I wanted to use GarageBand but rec'd a message that there is a newer version. I didn't think I should have to pay for an upgrade in the App Store. How do I update my version of GarageBand?

    Which version of GarageBand do you currently have?
    Updates are free (when the first number of the version number stays the same), but upgrades to a major new release require a purchase (when the first part of the version number changes).  So the upgrade from GarageBand '11, version 6.0.5 to GarageBand 10.0.3 is a major upgrade, that requires a purchase.
    If you decide to upgrade, do not replace your current GarageBand version, if you are currently running GarageBand 6.0.5. Keep both versions. The new GarageBand is very different from version 6.0.5 - it is more like Logic than GarageBand. It comes with nice new features like smart drummers, but but older audio units are no longer support. If you decide to upgrade your system, keep your current GarageBand as well. Both can be used in parallel and you will need the sounds and loops from the previous version to play your older projects. This forum is full of desperate questions about how to get the previous version back, because instruments are missing or podcasts no longer supported.

  • How to get a refund after upgrading iCloud space- ASAP

    Have upgraded space in icloud in the middle of the paid year of the previuos upgrade.
    It says I can get a refund for that half year of the prevoius upgrade within a limited time period
    Did not found how to do it
    No one in Apple stores know about it
    please answer ASAP
    Thanks
    Ron
    [email protected]

    1800myapple or corresponding phone number at your country.

  • How to get iphoto back after upgrading to 10.6.8

    how do i get ophoto back after uprgading to 10.6.8

    It should be part of the iLife set that is on one of the installer discs that came with the computer.

  • How to reconnect to .Mac after upgrading to Leopard?

    I upgraded my iMac (20". mid-2007) to Leopard last night. Since then, I cannot connect to .Mac via the System Preferences. I CAN connect via the web, but I need to connect via System Preferences in order to synchronize my calendars correctly.
    Have tried resetting the .Mac password several times. Have tried entering both my login name only and [email protected]
    Error is: Unknown validation error - Your .Mac member name or password may be invalid. Please enter a different name or password.
    There was a previous thread on this, which said "answered", but it really was not answered. Help!
    f.

    Hello, I try to avoid Safari myself, but are you really on 10.5.6 & not 10.5.8 yet?
    Does Software update show a newer Safari?

  • How to activate iphone 3GS after upgrading to IOS5

    just upgraded my iphone 3GS to IOS5 and itunes continously cannot detect sim card to activate my phone. what to do?

    I've done what you've suggested but still no luck. I just put in a new SIM card and still won't activate

Maybe you are looking for