HOW TO CONFIGURE MANAGER or APPROVER USER IN ACCESS REQUEST MANAGEMENT TO APPROVE OR REJECT REQUEST

hi sap gurus,
i configured grc 10 system successfully. I created one user: GR_AR_APP001 and assign following roles:
SAP_GRAC_ACCESS_APPROVER
SAP_GRAC_ACCESS_REQUEST_ADMIN
SAP_GRC_FN_BASE
SAP_GRC_FN_NUSINESS_USER
and I maintained GR_AR_APP001 in access control owners as "POINT OF CONTACT", "SECURITY LEAD" and "WORKFLOW ADMINISTRATOR"
but when i am creating access request for new user and defining MANAGER under user details tab as GR_AR_APP001.
the user GR_AR_APP001 is not receiving any request for APPROVE or REJECT in his WORK INBOX.
can u please guide me how to configure APPROVER or MANAGER to approve or reject request.
I will be very much thankful if you guide me successfully.

Hi Colleen,
thanks a lot for your time.
PIC1: I created one user: GR_AR_APP001
and assigned all the GRC ROLES.
PIC2: I assigned owner type to GR_AR_APP001 user : POINT OF CONTACT, SECURITY LEAD and WORKFLOW ADMINISTRATOR in NWBC ACCESS CONTROL OWNERS
PIC3: I created one EUP 980 (copied from default EUP)
PIC4: I maintained default manager as GR_AR_APP001 user in 980 EUP
PIC5: I selected SAP_GRAC_ACCESS_REQUEST process id
PIC6: I created one agent id as ZGRAC_MANAGER11 in which I added approver user id: GR_AR_APP001
PIC7: I saved agent id
PIC8: I added agent id as ZGRAC_MANAGER11 in stage5 in manager stage.
PIC9: I saved
PIC10: I maintained EUP 980 (in which I configured manager as GR_AR_APP001 user) in stage 5 task settings
PIC11: Maintain Route Mapping, I clicked on next
PIC12 and PIC13: I saved and activated.
After this process I created one request for new account and selected the manager as GR_AR_APP001 and one request is created with request no 9000000030.
now I logged into system by user GR_AR_APP001 and checked, there is no request under his work inbox.
please guide me at least one procedure, how to receive request in approver work inbox so that I can learn other procedures to configure approver as per our organization requirement.
thanks for your support Colleen.

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