How to configure STMS so that CR appear automatically in the queue

Hello,
Our transport scenario consists in a development system and a productive system. The transport host is the development system. The Os is Windows 2003 and the database is Oracle. The installation is done in local, there is not domain installation.
The thing is that the CR don't appear automatillay in the productive queue. We have to add them to the queue. The OS users from the productive system can write and read from the development trasport directory.
Do you know what to do, please?
All the other systems we have have three systems and the CR are automatically in the quality queue and not in the productive system, that is right for us, but not in this case, that we have two systems and users have asked us to have the CR in the queue.
Thanks and best regards,
Ana.

Hi,
Login t oyour production system. Goto SE38 & execute the report "RSTPTEST"
Check which transport directory it is pointing.
All the results should be GREEN.
Regards,
rajneesh

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