How to configure the web interface of service desk

Hi All,
We are currently doing a configuration on solman service desk. I am on a stage where in i need to use the web interface of service desk via tcode notif_create_bsp. However, every time i call the transaction code (call the url) i cant view the web. Only an error the "Network Access Message: The website cannot be found".
I already activate needed services and already publish
SIAC_PUBLISH_ALL_INT but it still doesnt work.
I might have missed some configs/procedure on how to do it correctly.
My questions are.
1. How am i going to know the qualified domain name
of the Web AS for solman? How to configure it?
2. Can anyone give me some guide and any step by step documentation/procedure on this.
You help/suggestion will be very much appreciated
Thank you very much,
Ice

Hi,
+"Check the following 2 things. See if the port 8000 is open and in the url for the BSP in internet explorer, replace the host name with the IP address of your Solman server.+
+"+
That was a helpful tip. I change the host name with the ip address ofour solman server. However, upon login, it promts me to enter username and password. I've tried to login using my solman password but it shows an error like this.
Business Server Page (BSP) error
What happened?
Calling the BSP page was terminated due to an error.
SAP Note
The following error text was processed in the system:
Die URL enthält keine vollständige Domainangabe (10.123.161.125 statt 10.123.161.125.).
Exception Class CX_FQDN
Error Name
Program CX_FQDN=======================CP
Include CX_FQDN=======================CM002
ABAP Class CX_FQDN
Method CHECK
Line 10
Long text -
Error type: Exception
Your SAP Business Server Pages Team
Is there anything i need to configure so that i can maintan the username and password?
Thank you for your assistance,
Ice

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