How to configure workflow notification mailer for iPad

EBS R12.1.3
Sun Solaris 11
DB 11g
First i apologize for users here becasue i have to repost this. May be i did not ask proper question last time
Currently my users got the internet expense or requsition approval in an email with an attachment and when users open the attachment the Oracle HTML page open and allow click on approval or reject. This works fine from outlook email from desktop. But when users receive the email on iPad the attachment does not open. It give the blank page.
Can someone advise how can user approve the work flow notification from iPad. This is my analysis for our requirement. Can someone advise am i on right direction. if there is any Oracle docuemnt available then please provide the doscument detail or sequence of doscument that i need to follow
Set up the IMAP4 compilance unique inbound email with INBOX, PROCESS and DISCARD folders
Configure the inbound email from OTM
Ignore the outbound email configuratiion from OTM becasue it is already working. It is set with SMTP
Check the inbound and outbound connection from ebs server
If you can not ping the IMAP server or telnet the SMTP server from ebs server. Make sure firewall/ports are open
Add inbound and outbound server entry in server host file
Apply the patch 16328729 for iPad compatibility
Test it
What would be the over all impact of this change. will the users still able to approve the notification using the attachment or this will change.

Pleas see the following links/docs.
http://search.oracle.com/search/search?search_p_main_operator=all&group=Blogs&q=iphone%20weblog:stevenChan
How To Get Oracle iProcurement Workflow Notifications To Work For Outlook On Blackberry or Other Mobile Devices Such As Phones and Tablets (Doc ID 1424978.1)
Troubleshooting Inbound & Outbound Email Notifications (Doc ID 1184846.1)
What are the Prerequisites for Implementing iPhone with Business Approval For Managers Product (Doc ID 1388153.1)
Thanks,
Hussein

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i've created a new mail account on the IMAP server (Outlook 2007), but when configure the Notification mailer from OAM it gives me the following error:
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i've configured the notification mailer successfully with SMTP and it's working fine , users can receive mail notifications but the INBOUND processing doesn't work.
i've created a new mail account on the IMAP server (Outlook 2007), but when configure the Notification mailer from OAM it gives me the following error:
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https://forums.oracle.com/forums/search.jspa?threadID=&q=%22Unable+to+connect+to+the+mail+account%22&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
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Please post the details of the application release, database version and OS.
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Please also see:
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https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=753845.1
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https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=741601.1
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Querying
SELECT component_name, component_status
FROM fnd_svc_components
WHERE component_type = 'WF_MAILER';
COMPONENT_NAME
COMPONENT_STATUS
Workflow Notification Mailer
STOPPED_ERROR
Finally after 10 automatic retry attempt ,the Status changes to Deactivated by system
The log file data
[Aug 2, 2013 7:14:45 PM GMT+05:30]:1375451085517:Thread[BES Dispatch Thread,5,main]:0:-1:ibmapps:10.36.0.13:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-4383432-10040 : oracle.apps.fnd.cp.gsc.SvcComponent.start(int, SvcComponentContainerInterface)]:Validation failed for the following parameters -> {INBOUND_SERVER=Unable to make a network connection., TEST_ADDRESS=The test address can not be the same as the Reply-To address}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, AUTOCLOSE_FYI=N, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=Y, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, [email protected], EXPUNGE_ON_CLOSE=Y, PROCESSOR_OUT_THREAD_COUNT=1, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:OPEN_MAIL_FYI, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=, RESET_NLS=N, HTTP_USER_AGENT=Mozilla/4.76, PROCESS=PROCESS, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, DISCARD=DISCARD, ACCOUNT=utta.muk1989, FROM=Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://ibmapps.appsibm:8010/pls/DVP, INBOX=INBOX, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=imap.gmail.com, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=4, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=N, OUTBOUND_SERVER=ibmapps.appsibm}
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Linux-Oracle
DB-10.2.0.4

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Control - Workflow: Setup Doc ID: 113664.1
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11i/R12 - A guide for troubleshoting Workflow Notification Emails - Inbound and Outbound Doc ID:831982.1
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Troubleshooting Oracle Workflow in Applications 11i [ID 262011.1]
OWF H Diagnostics, Solutions and Information [ID 332152.1]
WorkFlow Monitoring
Re: R12 Workflow setup
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Workflow notification mailer not starting after APPS pwd change
The error in the WFMAILER log is
[appprod@nalinoes04 ABPROD_nalinoes04]$ cat WFMAILER1300061.txt
wferr:
- WFXXX_DB_CONNECT CODE=1017 CONNECT=APPS
cpid=1300061, logfile=/abprod/comn/admin/log/ABPROD_nalinoes04/WFMAILER1300061.txtparams=, status=Running, debuglevel= Error Done.[appprod@nalinoes04
Can you please advice ?
EBS 11.5.10.2
DB 11.2.0.1

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[Oct 23, 2012 12:42:42 PM CDT]:1351014162195:Thread[BES Dispatch Thread,5,main]:0:-1:nalinoes05:172.25.80.54:-1:-1:EXCEPTION:[SVC-GSM-WFMLRSVC-1327162 : oracle.apps.fnd.cp.gsc.SvcComponentStateMachine.updateComponentStatus(Logger, Connection, int, String, String)]:BEGIN (Logger{mLog=[$Header: AppsLog.java 115.76 2004/07/27 17:30:17 kkapur ship $ @16720915 {oracle.apps.fnd.profiles.ExtendedProfileStore@9980d5}],mUniqueId=SVC-GSM-WFMLRSVC-1327162,mLevel=4}, oracle.jdbc.driver.OracleConnection@76ab2f, 10006, DEACTIVATED_SYSTEM, This automatic Service Component has been restarted the maximum of 10 times after stopping with error. Thus, it has been system deactivated -> oracle.apps.fnd.cp.gsc.SvcComponentContainerException: Could not start component; performing rollback -> oracle.apps.fnd.cp.gsc.SvcComponentException: Validation failed for the following parameters -> {OUTBOUND_SERVER=Unable to make a network connection.}. Parameters were -> {INBOUND_MAX_IGNORE_SIZE=1000, INBOUND_MAX_LOOKUP_CACHE_SIZE=100, ATTACH_IMAGES=Y, ALLOW_FORWARDED_RESPONSE=Y, INBOUND_UNSOLICITED_THRESHOLD=2, NODENAME=WFMAIL, SEND_UNSOLICITED_WARNING=Y, AUTOCLOSE_FYI=Y, INBOUND_PROTOCOL=IMAP, PROCESSOR_READ_TIMEOUT_CLOSE=N, ATTACHED_URLS=WFMAIL:ATTACHED_URLS, TEST_ADDRESS=NONE, PROCESSOR_OUT_THREAD_COUNT=1, EXPUNGE_ON_CLOSE=Y, ATTACH_STYLESHEET=Y, OUTBOUND_CONNECTION_TIMEOUT=120, INBOUND_MAX_RET_EMAIL_SIZE=100, MAX_INVALID_ADDR_LIST_SIZE=100, PROCESSOR_MAX_LOOP_SLEEP=60, SEND_ACCESS_KEY=N, PROCESSOR_IN_THREAD_COUNT=1, FRAMEWORK_APP=1, CLOSED=WFMAIL:CLOSED, INBOUND_FETCH_SIZE=100, SUMMARY=WFMAIL:SUMMARY, ENABLE_STYLESHEET=N, PROCESSOR_ERROR_LOOP_SLEEP=60, OPEN_MAIL_FYI=WFMAIL:XXAB_OPEN_IBE_WF_MAIL, FRAMEWORK_RESP=20420, ALTERNATE_EMAIL_PARSER=oracle.apps.fnd.wf.mailer.DirectEmailParser, INBOUND_PASSWORD=_!08^@@690^6@6$$^#9^#6#!0$04868!@$^86$!!`}0$8|&%%+++|9|*@, HTTP_USER_AGENT=Mozilla/4.76, RESET_NLS=N, PROCESS=PROCESSED, OPEN_MAIL_DIRECT=WFMAIL:OPEN_MAIL_DIRECT, PROCESSOR_LOOP_SLEEP=5, MESSAGE_FORMATTER=oracle.apps.fnd.wf.mailer.NotificationFormatter, [email protected], FRAMEWORK_USER=0, CANCELED=WFMAIL:CANCELED, OUTBOUND_PROTOCOL=SMTP, ACCOUNT=svc_oracle_mail, DISCARD=DISCARD, FROM=ACCO Workflow Mailer, PROCESSOR_DEFER_EVTDATA_READ=Y, SEND_CANCELED_EMAIL=Y, WARNING=WFMAIL:WARNING, PROCESSOR_MAX_ERROR_COUNT=10, INBOUND_CONNECTION_TIMEOUT=120, HTMLAGENT=http://nalinoes04.abd.ad.acco.com:8000/pls/ABPROD, INBOX=Inbox, OPEN_INVALID_MORE_INFO=WFMAIL:OPEN_INVALID_MORE_INFO, INBOUND_SERVER=lin-hera.na.acco.com, OUTBOUND_SSL_ENABLED=N, OPEN_MORE_INFO=WFMAIL:OPEN_MORE_INFO, MAILER_SSL_TRUSTSTORE=NONE, INLINE_ATTACHMENT=N, OPEN_INVALID=WFMAIL:OPEN_INVALID, EMAIL_PARSER=oracle.apps.fnd.wf.mailer.TemplatedEmailParser, DIRECT_RESPONSE=N, OPEN_MAIL=WFMAIL:OPEN_MAIL, MORE_INFO_ANSWERED=WFMAIL:MORE_INFO_ANSWERED, HTML_DELIMITER=DEFAULT, FRAMEWORK_URL_TIMEOUT=30, COMPONENT_LOG_LEVEL=5, SUMHTML=WFMAIL:SUMHTML, PROCESSOR_READ_TIMEOUT=10, DEBUG_MAIL_SESSION=Y, OUTBOUND_SERVER=nalinoes04.abd.ad.acco.com, INBOUND_SSL_ENABLED=N})
Please see these docs.
How to Troubleshoot 'Validation failed' Errors when Starting the Mailer [ID 463354.1]
Unable To Make A Network Connection For IMAP Username/Password In Workflow Mailer Configuration [ID 784247.1]
Workflow Cannot Connect to IMAP Sever: "Unable to Make a Network Connection" [ID 577592.1]
Error Validation Error Has Occurred: Unable To Make A Network Connection During Mailer Setup [ID 834054.1]
Unable To Connect To The Mail Account. Check The Host, User Name And Password [ID 1123684.1]
How to Perform a Meaningful SMTP Telnet Test to Troubleshoot Java Mailer For Sending Email Notifications [ID 753845.1]
Workflow Mailer Will Not Start Stays In Starting Status [ID 837893.1]
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How to configure workflow notification mailer for iPad

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