How to connect hpdeskjet 820Cse to windows 7

Need to connect to printer. connected cable and the printer drivers install but files go to print queue and disappear

Do you have a 64 bit version of Windows 7? If so you will need the patch available from here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-and/Deskjet-710-720-810-820-100-Series-prin...
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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