How to connect to itunes after i phone is disabled?\, how to connect to itunes after i phone is disabled?, how to connect to itunes after i phone is disabled?
how to connect to itunes after i phone is disabled?
Follow this article if you have forgotten the passcode for the lock screen:
iOS: Forgotten passcode or device disabled after entering wrong passcode
Similar Messages
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Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??
I have had about 9 iOS devices at work do this.
The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open. Hold the Power/Sleep and Home button till it blanks out. Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore. -
After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
I was given an iPhone 3G, reset it, and now have picture which I believe indicates I should connect to my computer and iTunes. Have done so, clicked download which was done, but nothing changes on the phone. I know I can only upgrade to ios 4.2 but how do I do this?
Hello challenged37,
From what you describe it sounds like the phone is in recovery mode. Try connecting the phone to the wall charger that it came with, and perform a reset then connect it to iTunes again and try:
Reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Here is some additional info on what to do if the device still doesnt show in iTunes from the article named:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?
Hi Soccer4461,
If you need to update your iTunes software, you may find the following article helpful:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
- Brenden -
My iPhone 4 no longer connects to my car or alarm clock after a recent sync to my computer. The message at I get when trying to. Connect is "this accessory is not optimized for the device" or something like that. Anyone know how to fix this?
Hello there philp_69,
If I understand correctly it sounds like your phone hasnt been recognized in iTunes on your PC since the last couple of updates. I would use the troubleshooting in the following article which will walk you through the steps one by one.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
Thank you for using Apple Support Communities.
All the very best,
Sterling -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone. What action can I take to convince phone that the SIM card is OK?
Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
So... Apple tech advisor said he can rectify the records and re-set the factory setting to an Australian iPhone on the 3 network within 12-24 hours. Fingers crossed all is good by tomorrow afternoon.
Thanks for your suggestions though, I had been trying everything to get it to work as I'm sure you know how hard they are to live without once you've got used to living with one!
Cheers, Tom. -
HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
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When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i am trying to sync my iphone 4s with itumes when I connect with the cord to my computer itunes does nto recognize it. So I go into settings on my phone and then general and itunes to try and sync wireless and it says Sync will resume when "D3N23RB1 is available how do I fix this
Hello Zozo1799,
I understand that your iPhone 4s is not recognized by iTunes. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
Update to latest iOS. Keep getting pop up message to "Connect to iTunes to use Push Notifications". This message will not go away. Any ideas on how to fix?
Hi
I have the same Problem at my I phone 4s , its killing me all application not working .
now WE NEED HELP ,,,,i could not even know how to connect to I TUNES
Thanks -
Dear Sir/Ma'am,
how can I upload photos on my iphone 4 from my laptop??
There is no photo tab when i am connecting it to itune.
Please advise.
Also advise how to upload new songs to my phone.
Thank You.You don't use iTunes to import photos in your camera roll. Read here:
http://support.apple.com/kb/ht4083
As for syncing, read here:
http://support.apple.com/kb/HT1386 -
Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.
Sorry, I meant the letters look "faded" not faed.
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how can i get the album i downloaded on my phone, using the same account on the imac and it is not showing in the IMac's itunes. How do i make it show up?
You should be able to copy it from the iPhone to your computer's iTunes via File > Transfer Purchases
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itunes account is under a comcast address along with all my 8000 + tunes, my .me address is not connected to the music. how do I get itunes match to work for my iphone
U.S. Cellular does not unlock iPhones: iPhone: Wireless carrier support and features - Apple Support
Sell the iPhone to someone that wants to use U.S. Cellular, and use the proceeds to purchase an iPhone that is usable on the wireles carrier you prefer.
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