How to contact Apple via email?

Hi,
I am in Cape Town, South Africa, and need to contact Apple in the US, or, specifically, the SOHO Apple Store in NY, via email. For the life of me I am unable to find any way to do so on the internet! There are phone numbers, but with the huge time difference and the horrendous cost of trans-Atlantic phone calls from this country, that is not a viable option - I just want to email someone!
Can anyone please let me know of an email address I can use?
Many thanks
Johan.

You can also give feedback on products at: http://www.apple.com/feedback

Similar Messages

  • How do I contact Apple via email?

    How do I contact Apple via email after applying for a job? I am looking for full-time work either in-store or selling products through the site?

    There is no email contact with Apple.
    Click on 'Contact us' at the bottom right of this page.

  • Contact Apple via email

    I got my Mac Mini in march but it came pre-installed with iLife '04 and the classic DVD has never worked from day one (I'm on my windows system so I can't tell you the error from my head, something about a Format OSX can't read)
    Can I just contact Apple support via email to ship me out DVD's or do I have to sit on hold listing to the 'music' on apple hold!?

    Sorry, but Apple does not have any tech or customer support via email. You'll have to wait in the phone queue. The problem may be in the drive itself, not the disk, so they'll want to talk with you before deciding what to do. You can also take the Mac to an Apple Store, if you have one in your area.

  • Can I contact Apple via Email

    My ipod takes a TV show (all bought in Itunes store, tv shows still are in my I tunes) off when I add one on, I lost 3 shows so far...
    I can't get them back on again...I know I can call Apple but bc I am not a native english speaker it is way more easier to communicate via email...

    My ipad 4th gen .I use Apple ID is : [email protected] .I dont know something goes wrong with my account so I restore 7.1 frimware . Right now I cant active to use  . Enter my pass they said the usename or pass is wrong . I already use forgot pass and enter new password .But I Cant active it  . I have the bill and adress and phone number of this Ipad 4th gen . So  how can active it ? Please help me . Big Thanks .
    My full name is HAN DIEU LUU
    14863 Bol Ton Ro Ad centreville VA 20121
    phone : 703 563 0916
                703 629 0199
    My Ipad 4th gen Serial Number : DMPL92APF189
    Big Thanks .

  • HT1349 how do you contact apple via email? I just hit blank walls

    apple makes it impossible to contact I just go round in circles is there a support email address

    Take this route for suppoert on Mac and Software.

  • Does anyone know how to contact Apple by email, I am currently travelling overseas and don't have a phone that works that I can call them on?

    Hi Guys,
    Im currenlty travelling and don't have a phone I can use to call Apple support, does anyone know an email address I can use?
    Thank you

    You show no location but as your travelling book a genius appointment
    http://www.apple.com/uk/retail/geniusbar/

  • Contacting apple by email

    Hi just wanted to know if someone knows how to contact apple by email any help is appreciated

    Hi There and welcome to Apple Discussions
    choppert77 wrote:
    Hi just wanted to know if someone knows how to contact apple by email any help is appreciated
    Since you weren't specific about why you wish to contact them i'll give you all the options for contacting them.
    There are a number of ways to contact Apple listed here: http://www.apple.com/contact/ - changing to your country of residence will give you local contact options
    If you wish to provide feedback to Apple you can here: http://www.apple.com/feedback
    If you wish to report bugs in software then you can use the feedback form or the bug reporter at http://bugreporter.apple.com
    Support for the iTunes Store can be found here, http://www.apple.com/support/itunes/ some issues have an available "email us" link assosiated with them.
    iPod Touch support is available here: http://www.apple.com/support/ipodtouch/
    Hope this helps
    J.C
    Message was edited by: J.C

  • How to contact apple support via email

    So i forgot the security questions to my apple id and my grandma gave me an itunes gift card last christmas. I already scheduled a phone appointment but i dont have the time to be on the phone to change or reset those security questions. thats why i need to contact you via email.

    You can try clicking here and filling out the form, but will probably be told to phone.
    (117354)

  • Hi how can I contact apple by email cos I can't find it.thanks

    Hi how can I contact apple by email cos I can't find it.thanks

    I don't think there are any easy ways to contact Apple through email. They usually require you to call them, and to be honest, their service is excellent so that might be your best bet anyway.
    For contact phone numbers, please click here: http://www.apple.com/contact/

  • I'm trying to get in touch with apple via email how may i do that can you guide me through

    i'm trying to get in touch with apple via email how may i do that can you guide me through

    Contacting apple for support can be initiated here:  https://getsupport.apple.com/

  • HT2693 How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?

    How do you contact Apple by email to report one of their pre-installed iPad Apps (ie Calender) is not working properly?
    On trying to open month of March 2013 the pre-installed calendar just shuts down and closes.  Have tried restarting iPad but this didn't help and because its a pre-installed App am unable to re-install it.   Is this a universal problem or just affecting me?  Tried searching for support in both App Store and on Apple site and can't see how to report this.

    Feedback
    http://www.apple.com/feedback

  • Account Hijacked - How to Contact Apple?

    Hello,
    I've already changed my password and even my apple id, however I was wondering how to contact Apple in order to get the orders reversed? The person who hijacked my account obviously knew my password, but they also ordered about $150 in movies and songs which I don't even like. I've called my bank in order to reverse the transactions, but I was wondering if it were possible to contact Apple iTunes via Phone in order to solve this issue?
    Thanks,
    Andrew

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Is there any way to contact support via email as I cannot receive phone call at the moment . Thanks

    I have forgotten my security questions and cannot purchase apps. My rescue email was entered with an error .me instead of .mw so I can't reset my account. Is there a way to contact support via email ? as I can't receive a call.
    Thanks

    http://www.apple.com/support/contact/
    would be the place to start

  • Contacting skype via email regarding payment issue

    I would like someone to contact me via email regarding the following issue:
    I received a notification my account with Skype has been canceled.  I surmise that for some reason or another Citibank has not been sending payment via electronic payment per my contract with SKYPE.
    I have contacted Citibank just now via email, sending then the following message.
    (please email me back with your contact phone numbers so I can resolve this unfortunate incident or issue which I have first heard about an hour ago via an email to me from SKYPE)
    Received this from your accounting operations.
    Something wrong here as the payments are suppose to be make automatically when they g3et near the ten dollar mark.
    I have not been following payment as it has been done automatically-and this is the first notification.
    How can this be?  This amount shown is very strange and very incredulous to be this high unless Citibank Guam Visa has been not paying the amounts when charged by SKYPE.
    Obviously if this is true, for about the past five or so months by my estimate this has been happening.
    What is perplexing is that the credit card is still good and ca not understand how it was’t paid.
    Could you send me the past 2012 payments so I can see what has been going on?
    I will send this on to Citibank as an inquiry.
    Anyway, I do not want to cancel my SKYPE account.
    Thank you.
    Alan J. Sokoloff
    *edited for privacy*
    ----- Forwarded Message -----
    From: Skype <[email protected]>
    To: *edited for privacy*
    Sent: Monday, January 28, 2013 9:25 PM
    Subject: Problem with your payment
    This is an automated email, please don’t reply.
    Hi there     Alan Sokoloff,
    Problem with your payment
    Unfortunately, your payment failed, but don’t worry, we didn’t deduct   any money from your card.
    Here are your order details:
    Skype Name: alan.sokoloff4
      Total amount: $71.28
      Transaction date: Jan 28, 2013
      Order number: [removed for privacy]
      Order status: Refused
    Why was my payment refused?
    Reasons for your card payment failing can be:1. You entered the wrong   details. Make sure you have the correct details and try again. You didn't   have enough money on your card. Make sure you have enough money before you   try again. You might be using an anonymous proxy or proxy server to access   the internet, which we don't allow during the purchase process. Skype is   always doing its best to protect you from any kind of fraud. Sometimes this   can cause perfectly legitimate purchases to be refused.
    What can I do?
    We recommend using another card or one of our other payment methods   such as Skrill, one-off bank transfer or retail vouchers. View the different ways to pay for Skype products.
    Talk soon,
      The people at Skype
    Lost Password·Account Settings·Help·Terms of Use·Privacy
    Getting help for   Skype
      While you cannot reply to this email, you can contact us through our help section for assistance.
      You can also visit our forums.
    Protect Your   Password
      Skype staff will NEVER ask you for your password via email. The only places   you are asked for your password are when you sign in to Skype or on our   website if you want to buy something or check your account. You will always   sign in via a secure connection, and we ask you to ensure that the address in   your browser begins exactly like this https://secure.skype.com It   should also show a little padlock symbol to indicate the secure connection.
    Be alert to   emails that request account information or urgent action. Be cautious of   websites with irregular addresses or those that offer unofficial Skype   downloads. Security updates and product upgrades are made available at www.skype.com or using the   client's upgrade function.
      © 2003-2013 Skype Limited. Skype Communications S.a.r.l. 23-29 Rives de   Clausen, L-2165 Luxembourg.
      Skype, associated trademarks and logos and the "S" symbol are   trademarks of Skype.
    Thanks for any assistance
    Alan J. Sokoloff
    *edited for privacy*

    TJZ1 wrote:
    I have attempted numerous times to contact you.  I just get stuck in the endless and unhelpful loop.
    I only do video chat.  I don't know why I am being charged ANYTHING, much less two payments a month of $2.99 and $3.01.  The account shows no subscription.  Why are you charging me??
    I want a TELEPHONE NUMBER TO CALL!
    if you are having problems in getting in touch with Skype through their usual webform, you can just try to send an email to [email protected]  Skype only offers email, and live chat for premium/selected users.
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

  • How to contact Apple regarding tv show ?

    I subscribed to a season pass of "The Universe" from The History Channel; and a few weeks ago the new episodes stopped showing up. Does anyone know how to contact Apple regarding this, I can't find an appropriate email, or should I contact them at all?

    This is iTunes customer support, at the bottom is what you want.
    http://www.apple.com/support/itunes/store/download/

Maybe you are looking for